Hotele z: parking w Aomori Prefecture, Japan

„My review is more about trip.com in itself rather than the hotel. In retrospect, I should have booked the same hotel from a different website. The room description is confusing. I thought I reserved a twin room. It turned out to be a single room with one bed and an additional strange ( bed?).”

„Check-in was very smooth. In fact, they allowed us to check in earlier - about 1 to 2 hours earlier, I think. The room was already ready, so they allocated it to us when we arrived. The room itself was rather small but functional and clean, so we don’t really have any complaints other than it being a bit small. I guess this is Japanese standards. The pricing is fairly more expensive than the inns across the road, perhaps because of the location and also because it is very new. The property itself has a very nice onsen. The female onsen had a lot of apples floating in it, which was a very nice touch to showcase Aomori apples. The front desk staff are very nice and very friendly. They also have staff who can speak Chinese. Not that I am Chinese, but I can speak some Chinese better than Japanese, which I can’t speak at all. Nevertheless, the staff could converse in English, or at least some basic English. There’s free yoga and some classes, but we didn’t utilise them as it’s not really useful for tourists who would rather spend time outside the hotel. This seems more suited for locals who want a short getaway, but still a very lovely touch. Breakfast is paid separately and does not come with the room, so there is no comment on that. The property provides Nespresso capsules in the room, and there is also a better Nespresso machine near the check-in counter. I also love that they provide water for free without having to pay extra. The lounge is available for everybody and overlooks the bridge. They provide some free snacks and drinks depending on the timing - different items in the morning and in the evening. That being said, there is no alcohol being served. Also, the coffee there is very bad. I don’t understand why they don’t put the Nespresso machine in the lounge since they have one at the lobby. Overall, everything was quite perfect for this hotel. In fact, the location was the most perfect part. Once you exit the train station, you enter an elevator that goes up to the hotel. Since it was winter, I was afraid I would need to drag my bags for a long time, but it’s right outside the exit after you tap your card and turn left. If I remember correctly, the elevator is right there and there is no need to go outside at all. However, there are only two elevators servicing the entire building, so there might be some waiting time. I would advise leaving earlier if you have a train to catch. The only reason this is not a full-star review is because I requested about a one-hour late checkout due to our train time, and they told us we needed to pay - if I remember correctly, ¥2,000 per hour. I felt they were very rigid about the 11 am checkout time. To be honest, even if they had given it to us, we probably wouldn’t have used it anyway, as we later decided to change our train time to leave Aomori, since there isn’t much to do here. Still, the rejection and inflexibility made us feel very uneasy and unwelcome. I think they could have handled this better by being less rigid and more human. So that’s minus points from us. After all, this is part of hospitality, and it doesn’t hurt.”

„Room is clean and spacious. There is free water dispenser every floor, you can try Aomori apple juice at the hotel. I love the idea that you can choose the cleaning or not cleaning on the television. You can also see the status of the laundry on the television. The location is abit far from Aomori station but I think it’s okay. There is a direct bus from Aomori airport to the hotel. There is a convenience store nearby.”

„The room was really big for a japan hotel. it was the biggest room we had throughout our 13 days trip. There is a bathtub which i enjoyed daily, with the free bath salts which are provided at the lobby. The staff are friendly and do their best to understand and help us out. We experienced earthquake during our stay, but the building held up. there is a lawson right beside the hotel which is very convenient. The train station is also within 10 minutes walk with mostly covered walkways towards the hotel.”

„Super close to the train station. Very clean, great breakfast with local options. There was a welcome drink and a lot of books to read (if you know Japanese).”

„The room in general is clean although the white curtain has holes and the shower curtain is a bit ripped. There are some molds under the sink. The soap and conditioner ate not so good. We asked for some facial soap and moisturizer, the staff said those things ate only available depending on the room type. How come other affordable business hotel chains provide those things?! I was expecting that this hotel has better service since they collaborate with Nikko Hotels, but to be fair, the restaurant staffs are kind.”

„Le petit déjeuner qui oscille entre habitudes européennes et saveurs nipponnes est bluffant de qualité et de diversité. Les chambres d'une qualité irréprochable et le personnel sans conteste de haut standing et je fus seul parmi les Nippons. Merci !”

„We love the view from our room on the 7th floor. The free wifi is fast in the room, around the hotel, and in the restaurant. We had buffet dinner and breakfast included room rate. We enjoyed both meals. All travelers must added meals with their room because there is no restaurant or convenience stores within 10km radius. There is a gift shop and convenience stores located inside the hotel. We recommend this hotel; and we’ll come back again.”

„A good location between the station and the park. The breakfast room on the 13th floor had amazing views.”

„I really like this hotel ！The staff there are enthusiastic and nice! I lost my card and they told me it’s ok, I really appreciate that. The onsen is also amazing , I could admire the snow and enjoy. And after that, I could have ice cream. The chocolate one tasted good! The only downside is that the pillow is a little high to me. I hope I can have chance to stay there for several nights!”