Hotele z: parking w Kumamoto Prefecture, Japan

Good location : 3 mins walk from aso station. The room was clean. Shampoo, conditioner and body wash are provided but towel can be rent for 100 yen. You can see nice view of mountain from room.

Having lived in Japan for over ten years, I have to commend this hotel. It far exceeded my expectations. 1. Right outside the door is the largest local bus terminal, making it incredibly convenient to get to the airport, Aso, Amakusa, and Fukuoka. 2. The price is half or even less than half of surrounding hotels. I originally had no expectations, thinking it would just be a cheap place to crash. 3. While the hallway decor looks a bit dated, it perfectly aligns with the MUJI団地 (housing complex) design philosophy. You even use a traditional key to open the door. 4. Although the room has an old-style Japanese business hotel decor, it's exceptionally clean and very spacious. The room design is well-thought-out, making it comfortable and secure to use. 5. Both check-in and check-out at the front desk were handled with meticulous care and polite, professional service. This is something even much more expensive hotels I've stayed at elsewhere often fail to deliver. 6. I stayed here for five consecutive nights and had a great experience. I would definitely choose this hotel again for future family trips.

Pros- spacious villa, quality bedding and large private indoor onsen( see picture 13). We also like the public outdoor onsen in the sister ryokan nearby. There is a little cafe there you can buy drinks and coffee, run by an adorable old couple, very nice and polite. We spent a lot of time there just chilling and listening to the music. Cons- Living room: we were only able to book the western style villa as it’s a little last minute trip. The living room is basic, bland, with sofa, instead or tatami. Our room 512 is next to the car park. Parking lot in front of your main door is not very pleasant. Food : just soso. Nothing extraordinary. See picture. No horse sashimi, the presentation of the steak is really ordinary - disappointing. Perhaps because we had such an amazing meals in the previous ryokan this became a massive letdown. Dinner served in a large public dining room, lack of the privacy and intimacy ther ryokan provide ( we had private dining room in another ryokan 野之花during this trip). I got to see other couples but also feeling like we are being watched. Service- served by young people, not much attentiveness you would expect in traditional ryokan, lack of the warmth and ritual. Reception- 3 star at best. A basic room with uncomfortable chair while you wait to be checked in. We arrived around 2:30pm, and was told that check in can only start at 3pm, and please wait. So we sat at the hard chair and forced to watch the promotional video until 3pm. Conclusion - 3.5 star ryokan, not the most exciting or exclusive villa we have stayed. Maybe it would get better once the trees grow thicker and staff better trained. The sister Ryokan nearby has better feel of environment and feels more established.

Really nice place to stay in, exclusive experience, you don’t really need to do any onsen hoping if you stay here, one private onsen booking per day which means 2 booking for one night stay and you have got guest only public onsen which alternate each day. They were kind enough to accommodate our vegetarian diet even though they weren’t too happy about that because they had to change their whole menu, so I would suggest checking with them before making the booking. Overall, definitely worth it.

The hotel's front desk service was excellent. They quickly and helpfully resolved a bug with the parking lot access, which was very thoughtful. The room was small, a typical Japanese-style room. The location is quite good. The image shows the information for the hotel's partner parking lot.

I honestly do not know where to start, I booked the hotel without really knowing much about Kumamoto Prefecture. After arriving in Kumamoto City and then realising Ueki Onsen is another 40 minute bus ride I was thinking oh dear where am I staying. After arriving at the hotel I was greeted by the manager of the hotel who showed me to my room and gave me a tour of the facilities. Once settled in I realised there isn't great public transport around and I primarily wanted to see Beppu and Yufuin during my stay, I enquired with the manager on where I might be able to rent a car, with little to no Japanese language under my belt he took it upon himself to reserve a vehicle for me and offered to drive me himself to collect it. He then also said he would take me back to return it a few days later. After my trips to Beppu and Yufui village (Not to be missed) and not to miss the outstanding and beautiful surroundings in Uekimachi and the Aso region. The manager and I set off to return my hire car, on the way back he took me to Kikuchi shrine to pray and also gifted me coffee and cake. They also accommodated me with use of the on site onsen (amazing) after hours as I'm heavily tattooed. I feel truly grateful to have found this hidden gem of rural Japan and if you are thinking of traveling this great country I emplore you to go off the beaten path. I experienced untold kindness during my stay and have memories of a life time. Thank you so much guys

I finally realized my long-held dream of staying here, having booked the room over half a year in advance. Its location is indeed quite remote, nestled deep in the mountains. Upon arrival, a car picked us up directly from the hot spring bus stop, and the elderly driver was incredibly warm and friendly! The heavy rain on the day of our visit truly enhanced the ambiance. The room itself was incredibly spacious. Surprisingly, even in June and with the rain, it got so cold at night that we needed to turn on the air conditioning. The cuisine was also quite sophisticated. Dinner was exquisite, though the portions were a bit on the small side, leaving me not quite full... The private six-foot outdoor bath was absolutely unforgettable – a definite must-book! If I had to nitpick, for a price tag exceeding 3000 (currency unspecified), I expected the service to be a touch more enthusiastic and friendly. I couldn't shake the feeling of being treated slightly differently (compared to what I observed for local Japanese guests and Westerners). Having stayed at no fewer than 10-20 hot spring ryokans in this price range, I'd say claims of 'superb service' are a bit of an overstatement. Overall, I'd give it an 80/100, and despite the minor points, I still highly recommend it!

I arrived a little early, but I was happy to check in. It was a very smiling response from the pick-up to the guide to the room. The meal also used plenty of local ingredients, and it was especially delicious that the vegetables picked at the home farm were impressed. The staff seemed to be foreign, but I thought Japanese was good and very smiling and wonderful.

Facilities: The hotel, built in 2021, is quite new. I stayed on the fifth floor, and they have ice makers and water dispensers, so it's fine even if your room doesn't come with complimentary water. This is also the only hotel where you can add an extra bed and the room is 40 square meters. They even allow luggage storage until my next stay. I've checked with all the surrounding five-star hotels, and they either have small rooms, expensive rooms, don't allow extra beds, or can't store luggage for an extended period. This is truly a major highlight! Hygiene: I have to complain about the hygiene. In room 507, the bathroom sink had no cover, and there were many tiny flying insects inside. I sprayed mosquito repellent here, and it was only when I saw many dead insects at the opening that I realized the issue. My son even got bitten and had bumps on his chest. Environment: It's super convenient, only 150 meters from Hakata Chikushi-guchi. Yodobashi Camera is right across the street, so you can shop 'til you drop! There are also many convenience stores nearby. Service: The breakfast selection isn't huge, but it's fine for a one-day stay. I highly recommend the breakfast coffee – it's very rich.

An excellent hotel. The location is very convenient, a 20-minute walk from Kumamoto Station or a 10-minute tram ride. The reception staff are courteous and attentive. Essential items can be collected on the ground floor. The room was on the very top floor. The beds are large. The cleaning service is excellent, with towels changed daily. Perhaps the only drawback is the lack of sufficient space to open a large suitcase, you have to jostle about to do so. At one point, the room became quite stuffy, the air conditioning didn’t help with the air circulation, and the window couldn’t be opened. I realise this has been done for everyone’s safety.