Hotele z: Parking w Shiga Prefecture, Japan

Hotel is fancy and clean. Love the Japanese style room and also the hot spring included in the hotel. We check-in late at 8pm and we felt warm welcome by the concierge staff as the staff helped collect our luggage’s and arrange sending them to our room. The check-in staff are inflexible on the late check-out request and she seems only wants to sell the membership account. It’s a bit hard feeling of the way she tell us a BIG NO if we don’t join the membership for the late check-out. End up we didn’t request it anymore as we didn’t like been “force” to do so.

We didn't know that this is a love hotel and only realised it the day before checking in, as the check in is only from 6pm. The room is very spacious and we didn't mind the ****, condoms and lots of beauty products it came with. :D However, I didn't know that hotel rooms in Japan can allow smoking, so the strong cigarette smell in the room was very off putting. We put up a 'do not disturb' sign because we don't need cleaning daily. The second day I noticed some of the **** from the hotel were gone in our room but the room wasn't made (bed wasn't made, trash not emptied). I asked the staff and they said they removed it because they thought it bothered us. This was a bit weird to me, I'm not sure where they got the idea from and I don't know why they entered the room. It's also important to note that the train only runs once per hour most of the day (during some hours twice).

I loved everything about this hotel. The cleanliness was outstanding — easily one of the cleanest hotels I’ve ever stayed in. The staff provided great service and were always helpful and friendly. The hotel offers a shuttle bus to the train station, which made getting around very convenient. The food was delicious, especially the breakfast, with good quality and variety. The highlight for me was the hotel view — absolutely beautiful and very relaxing. Overall, the stay exceeded my expectations and I would definitely come back again. Highly recommended!!!!💕💕💕🎀🇯🇵🙌🏽

Nice hotel with great views of the Lake. Great service from the reception staff who was very helpful with bringing my luggage up to the room. Aircon in room wasn’t that cool as it could get stuffy with 4 people in the room. Little dated hotel but good for staying a night or 2. Parking was free when signed up with their free membership program.

Bardzo dobre doświadczenie w Mercure Lake Biwa. Wysoki standard hotel z wielkimi widokami i jakości usług. Mimo, że było wielu gości grupowych, wszystko było dobrze zorganizowane. Dzięki mojej karcie Accor, mogłem korzystać z dobrych korzyści, które były bardzo doceniane. Są również przyjazne dla rowerów !

The room is small, the receptionists before check-in time looked very young, I don't know if they were interns, spoke just bad English and bad hospitality in general. Need more training!

After a crowded Kyoto, I love the peaceful and tranquil environment of this beautiful onsen hotel-ryokan and charming castle town. Everything about the hotel speaks of relaxation and well-being. It's only a 7-8min walk away from Hikone Train Station but there is a hotel shuttle that leaves at 9, 10 and 11 am if you need a drop off. Pick up could probably be arranged too. The hotel offers a pretty outdoor terrace with Castle view, an on-site spa with massage, a library lounge with free drinks till 10pm, a foot reflex corner and a compact onsen with a silk bath (all with Castle view) and hot stone benches. I had the whole onsen to myself in the evening, so it was very relaxing. The staff are kind and lovely too, making an effort to explain all the services and amenities in English. The buffet breakfast was also one of the better ones I've seen in my trips to Japan. If you're visiting the Castle, the entrance road is right outside the hotel. The main castle road is about 5-10 min away but you will pass by a famous Japanese confectionery, Taneya and Club Harie. Their souvenirs are one that even the Japanese cherish. I would wish to come here again with my partner one day. Thank you for the wonderful stay.

Ryokusuitei’s environment, service, and facilities were excellent. Our pre-stored luggage was promptly delivered to the room. The private bath room included breakfast, which was delicious with many options, plus a small stove to grill seafood yourself. While the private bath isn’t completely secluded—people in a building across, though quite far away, can see in—the stunning view of Lake Biwa more than makes up for it. The large public bath is open nearly 24 hours, featuring a relaxing lounge area afterward, free ice cream, and complimentary coffee in the lobby during the day. Upon check-in, we received shopping discount coupons that could be used to purchase small towels, scented balms, and storage bags.

There are not many choices on this side of Lake Biwa, so we came to this one-bed, two-dining restaurant. The food is so-so, but unfortunately there isn't much food nearby. Breakfast is okay. Normal Western breakfast options have no special extras. The most special thing is that there is a large beach outside the hotel. I was going to see the sunrise, but the weather was bad and I was a little disappointed. Overall it was neat and comfortable.

The American atmosphere spread across the whole hotel with the help of design. It was quite classic. The room setting is a bit too liberal. The bathroom and toilet are in see-through form.The hotel, by the way, is conveniently located by the train station and the discounted parkings are right next to the hotel .