Service was excellent, from reception to housekeeping we had positive interactions with all the staff we ran into. They are very polite and make you feel very welcome and at home. The rooms are very spacious and come with balconies.
However the hotel is aging, the room smelt unpleasant, the rooms are very dated, TV didn’t work (disclosure I did not let the hotel know otherwise I’m sure they would of fixed it), there was mould in grout in the bathroom, pool doesn’t get any sun and is aging and grounds are neglected and unkept. Feels a bit like the Hilton brand (or owner) doesn’t prioritise this hotel much given the other Hilton is just a 20 min boat ride away in Ilot Maitre and unlike this place, is quite exceptional.
Many restaurants, cafes and bars around but no supermarkets, just one small general store walking distance. You can easily walk to both Casinos from here. Around a 10 min drive from Port Moselle in midday traffic. I didn’t eat any of the food at the hotel.
Honest option, head straight for an over water bungalow at Hilton Ilot Maître and skip this place, better to do a day trip back to this part of Noumea rather than stay here.
Gorgeous rooms with amazing views! Very friendly staff that are happy to help. Limited options for room service and sometimes hard to get a lounge chair by the pool. It was great having the beach in front though. Nice places for dinner in walking range.
Super moment à deux, restaurant avec une vue sur la montagne et le centre de Ducos illuminés. Une fois le repas achevé au 8eme et dernier étage, nous nous dirigeons vers notre chambre quelque étages plus bas.Personnel du restaurant et de l’hôtel à l’écoute aux petits soins et professionnel.
Good communication with the hotel prior to arrival. I had an early morning flight and the staff booked my transfer to the airport which Inpaid for upon my arrival. The room was clean and tidy and was well stocked with coffee, tea and hot chocolate.
Staff and hotel are very accomodating during a time when the airport was closed and tourists required to stay longer than intended. All of the staff were friendly, greeting you with warmth and doing all the can to look after you. Hotel in a very good location. Very short walk to the beach and restaurants. Pharmacy and mini marts nearby for any supplies as well. I hope to come back to Noumea one day and would gladly stay at Le Lagon Hotel
Le Cadre du Sheraton est exceptionnel.
Le personnel est chaleureux. Le buffet du pdj est bon. De nouvelles installations comme la salle de jeux est idéal pour les enfants.
Plus de promo. ferait venir plus de clients.
Dans l’ensemble, je pense que le rapport qualité-prix est bon.
C’était même mieux que ce que j’imaginais après avoir lu les avis.
En revanche, j’ai été un peu gênée par une odeur sur les serviettes de bain.
Et j’ai aussi ressenti une grande différence dans l’hospitalité du personnel de la réception : certains sont formidables, d’autres moins.
Quoi qu’il en soit, merci à toute l’équipe.
Bon accueil petit dejeuner sympa chambre calme
Vue mer
Dobry
Oceny: 23
7,7/10
Cena od
89 EUR
za noc
Sprawdź dostępność
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9.0/10
Great
JJD75Service was excellent, from reception to housekeeping we had positive interactions with all the staff we ran into. They are very polite and make you feel very welcome and at home. The rooms are very spacious and come with balconies.
However the hotel is aging, the room smelt unpleasant, the rooms are very dated, TV didn’t work (disclosure I did not let the hotel know otherwise I’m sure they would of fixed it), there was mould in grout in the bathroom, pool doesn’t get any sun and is aging and grounds are neglected and unkept. Feels a bit like the Hilton brand (or owner) doesn’t prioritise this hotel much given the other Hilton is just a 20 min boat ride away in Ilot Maitre and unlike this place, is quite exceptional.
Many restaurants, cafes and bars around but no supermarkets, just one small general store walking distance. You can easily walk to both Casinos from here. Around a 10 min drive from Port Moselle in midday traffic. I didn’t eat any of the food at the hotel.
Honest option, head straight for an over water bungalow at Hilton Ilot Maître and skip this place, better to do a day trip back to this part of Noumea rather than stay here.
GGuest UserIt is pleasant to be welcomed by staff, especially when the flights to Nouméa are late.
The advantage is to have a kitchen equipped to make these meals and a parking covered, especially when it is hot.
Its proximity to the Anse Vata Bay allows you to walk there.
GGuest UserStaff and hotel are very accomodating during a time when the airport was closed and tourists required to stay longer than intended. All of the staff were friendly, greeting you with warmth and doing all the can to look after you. Hotel in a very good location. Very short walk to the beach and restaurants. Pharmacy and mini marts nearby for any supplies as well. I hope to come back to Noumea one day and would gladly stay at Le Lagon Hotel
SSze Tian KengHelpful and friendly staff.
Only one little matter - we booked transfer to airport for our departure. Despite reminding the reception at 11am of our booking, at 1130am the van was not there. Infact the van was 15mins late. Further the driver berated us for cutting our departure time so fine though we had actually checked with the reception on what was a reasonable time to depart.
NnI think the staff is helpful and the atmosphere is good resort. However, it was a pity that I had to go directly to the front desk after all, even if I called the front desk from the room during the day because there were few people at the front desk.
SsayakaThe location was great, with the ocean right in front of us.
WIFI is free for 24 hours, and there is a fee after that.
There are many restaurants in Long Beach, so you won't have any trouble finding something to eat.
AAnonymous UserVery satisfied.
Although the hotel is a bit old, the hygiene is good.
The front desk service attitude is very good, basically responding to requests.
The environment of the hotel is good, like being in a big park.
Had dinner and breakfast at the restaurant and it was delicious.
GGuest UserLate arrival after night flight: well welcomed.
Location in the centre of Ducos with shops and restaurants nearby. Unfortunately, Sunday was all closed. The product I've booked on photo and description on site trop.com does not correspond to the reality once on site. As 3 adults, I booked a triple deluxe bed king size suite attached to a single bed to be each other next to each other. I had a king size bed and an extra bed that took the place in the room and not very comfortable given my size.Some technical concerns too but the reception and maintenance were taken things into hand very quickly. Deceptive of the room in relation to the price paid for a triple deluxe room and have a non-contractual photo product.
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