Hotel w pobliżu: Village of Oak Creek,Village of Oak Creek
TTom Shanti2025.06.21
Mieliśmy naprawdę wspaniały pobyt w Bell Rock Inn i chciałabym poszerzyć naszą serdeczną wdzięczność do zespołu, który uczynił nasze doświadczenie tak niezapomnianym. Specjalny krzyk do Joan, Dory i Davida z konserwacjiTwoja ciepło, dobroć i pomoc przez cały nasz pobyt pozostawił trwałe wrażenie. Jesteś powód, dla którego zawsze będziemy pamiętać Bell Rock Inn tak miło.
Wyposażenie były doskonałeNasza rodzina szczególnie cieszyła się dobrze wyposażonym salonem fitness, basenem relaksującym i zapraszającym lobby z przyjazną i uwagą obsługą.
Nasz pokój był niesamowicie czysty i wyposażony w produkty Crabtree & Evelyn, co było tak uroczy dotyk.
Dziękuję za tak przyjemny i niezapomniany pobyt w pięknej Sedona!
Super beautiful hotel! Definitely felt clean and sanitizer. My only hang up was 2 of the desk employees seemed to be annoyed. Other then that, I loved it. Right off the 10, super easy to get to.
My husband and I always have a wonderful stay. The Rooms are always clean and the staff are very friendly and helpful. Housekeepers always check to make sure that you have everything you need for your stay. We will be back soon. Thank you staff for a wonderful stay
Hotel w pobliżu: Phoenix Central City,Phoenix100% gości wybiera ten rejon
GGość2025.10.10
Very interesting hotel with history. Visited every floor to check out background of the hotel. It was like a museum. Good 5 min walk to Mortgage event ctr. Resturants & pubs around. No parking facility for hotel but parked bout 5 min from place on W. Monroe where you can go in and out. Some parking facilities you can't go in and out for one price. Yes I would stay their again as the staff was very friendly & easy to talk to.
Zameldowanie w okresie noworocznym było dość długie... trwało ponad godzinę. Obiekt był w porządku... biorąc pod uwagę, że znajduje się na terenie parku narodowego. Większość personelu wydawała się przyjazna, z wyjątkiem jednej pani, która pracowała w kawiarni Yavapai (29 grudnia 2024 r. około południa), która była wobec nas dość nieuprzejma. Zamówiliśmy dużą kawę, a dostaliśmy średnią. Uprzejmie powiedzieliśmy pani, że to nie ten rozmiar. Była zirytowana i rzuciła kubek prosto przed nas z okropnym zachowaniem. Mam nadzieję, że po prostu miała zły dzień i że to nie był jakiś ******.
The website that secured our reservation was for a King Sized Suite, but when we got there the hotel told us that us.trip.com stated 'whatever available', even though our res was for a King. Anyways - the staff made some phone calls and we lucked out because someone cancelled at the last second and they got us our room we originally ordered. It was stunning and we will be back, just not thru us.trip.com.
房間很大 距離機場很近 物美價廉 安靜。 yihiuhaishihuizhuzhekide see u next time
Bardzo dobry
Oceny: 112
8,4/10
Cena od
298 MYR
za noc
Sprawdź dostępność
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8.4/10
Very Good
GGuest UserFirst, the positive:
1. The staff was courteous, professional, and helpful.
2. The outdoor area was well above par. The pool was clean with in-pool loungers (4). Safety equipment and signage posted. Multiple cabanas (6?) were available. Large fire pit with plentiful seating. The pool is 5 feet deep at the center. This is not a pool made for swimming laps, but for lounging.
3. Rooms have an outdoor balcony with a table and 2 chairs.
4. Windows have both a blackout screen and a privacy screen. The window is able to be opened for fresh air and is screened.
5. HVAC was in good order and worked perfectly.
6. In room refrigerator was clean and worked well. Microwave, TV, and phone in room.
7. Breakfast area was spacious and breakfast offered multiple options though I did not avail myself of this amenity.
Now, the negative:
1. The room itself was much smaller (king bed ) than expected. Room was cramped and looked nothing like the pictures on the website.
2. The bathrooms were recently remodeled, but the aesthetics are problematic. Why would anyone put wood laminate flooring in a bathroom with a walk in shower that has approximately a 2” inch lip and shower curtain in lieu of doors? You take a shower and the floor gets wet...no bueno.
3. There is a $10 per night service fee charged on registration. The fee is for wifi and other services. I don't recall seeing this posted when I reserved the room, but perhaps I overlooked it. I didn't object paying it, but the fee should be transparent.
4. Housekeeping is performed every 3 days and if you need more towels, etc., simply contact the front desk and they will have what you need brought up.
Other: I booked the room for 2 nights but opted not to stay the 2nd night.
GGuest UserThe staff at this particular location over the last five years has been the nicest most giving generous employees I've ever encountered among hospitality staff... when I've had problems they've gone above and beyond to help me three different individuals in three different problems three different times you know I've seen a couple of staff come and go and the new staff is just as nice as the old staff so I'm thinking that it has to break down to the owner. it's an older building so it's not the Brits but it's very clean very convenient and they offer as much or more than places that are twice as much
VVPingVery centrally located with scenic surroundings ! Convenient to get to the look out areas. Parking was convenient. Room was clean and sufficiently heated in the winter. bed was comfortable! Very pleasant stay overall :) will definitely return!
TTravolicThe room is old, but it’s okay to just sleep for one night, and it’s cheap.
The bathroom smells very musty, very like the smell of things that have not been dried after washing, very stinky!
There are very few types of breakfast.
No cold water is provided, only hot water is provided.
GGuest UserGreat Location and Perks, but Where is the Staff?
I’m giving this stay 3 stars strictly due to the service, which was among the worst I’ve experienced at a hotel.
The biggest issue is the lack of presence at the front desk. At my scheduled check-in time, the reception was empty. I had to repeatedly shout ”hello” before anyone appeared. This happened throughout my stay—whenever I had a question about the weather or my tour, I had to yell for someone to come out from the back. If you aren't going to staff the desk 24/7, please at least invest in a service bell so guests don't have to shout.
The housekeeping staff also seemed to be in their own world. They rarely acknowledged guests; in fact, I frequently found myself holding the elevator door for them to exit before me. When I asked for a shower cap, I was told they simply don't provide them.
It’s a shame because the location is actually great and very quiet, with plenty of parking available. The hotel does offer some nice perks, like a free breakfast for guests and complimentary cookies in the pantry. However, unlike other places, the coffee and tea are pre-made rather than freshly brewed.
Overall: If you value peace and quiet and don't mind hunting for staff when you need help, the location is fine. But the service culture here needs a serious overhaul.
GGuest UserAlthough this hotel is next to the highway, it's still very quiet. The grove of trees behind the hotel is perfect for morning and evening strolls. The environment is excellent. Check-in and check-out were simple and efficient, and the staff were very welcoming. Highly recommended as a top choice for accommodation in Flagstaff.
GGuest UserThe unit itself was clean but beyond tiny. There was no place to put a suitcase not even a soap holder in the shower to hold the soap toilet paper was one ply cardboard parking was ridiculous. Smallest spaces I’ve ever seen.
The amenity stated coffee pot. there was no coffee pot. It was some little ridiculous one cup of coffee shot thing that had no description no instructions. The coffee pods weren’t even labeled to tell us what it was.
There was a Spa listed however no button to control it. No directions to use it. I reached out to the owner of the property  for help during our stay and I received no response. I did however, received an automated email at 1 o’clock in the morning regarding our checkout instructions 24 hours prior to the date we were supposed to check out we left the property 24 hours early because of our dissatisfaction and no response from the owner.
Will not be returning to this unit for sure the other units 2, 3 and 4  had access to little outdoor tables . our unit had access to the main seating area outside not a place you want to sit first thing in the morning when it was cold and rainy.
AAnonymous UserOf all the Hampton Inn hotels I stayed at during my trip to the US, this was the only one I was genuinely satisfied with. The Hampton chain consistently suffers from two main issues: incredibly loud air conditioning and breakfast options that are utterly unsuited for Asian palates. Honestly, I'll never consider Hampton my top choice for any future trips to the US.
1121505****The room was very clean and the staff was very friendly. Unfortunately, the elevator was not working and we had to carry our large suitcase down four flights of stairs when we checked out.
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