This hotel offers a pleasant overall experience. The rooms are spacious, clean, and well-appointed, with comfortable beds that ensure a good night’s rest. The hotel provides excellent facilities, including a gym, swimming pool, and business center, catering to various guests’ needs. The breakfast selection is diverse and delicious, and the staff is friendly and attentive, responding promptly to guests’ requests.
Podstawowy hotel z basenem, nasz pokój był w rogu z małym okienkiem i widokiem na boczny budynek obok dworca kolejowego. Lokalizacja była dobra, blisko kawiarni, restauracji i obok dworca kolejowego. Ma ładny salonik i bar, w którym można się zrelaksować. Nasz pokój był sprzątany codziennie, ale poprosiliśmy w recepcji o dodatkowe poduszki, ponieważ były tylko 2, powiedziano nam, żebyśmy wrócili rano, więc wróciliśmy następnego dnia i powiedziano nam, że przyniosą je do naszego pokoju i zgadnijcie co? Nigdy nie przyszły! Znudziło nam się proszenie o nie, więc skończyło się na tym, że spaliśmy 5 nocy z 2 przemoczonymi poduszkami, które mój mąż musiał złożyć, aby mógł poczuć, że ma poduszkę pod głową.
Beautiful Riad in a nice part of the medina, about twenty minutes walk from the main square Jeema el-Fnaa. At first one of our rooms was downstairs and this is a little close to the kitchen and feels less private than the rooms upstairs. The staff kindly arranged for us to swap the room on the second night. While the staff were very helpful, there was a bit of an issue with the taxi they booked for us when leaving to go to the airport. We’d paid in advance but the driver never showed up. After waiting about twenty minutes, we got another taxi and the hotel returned the money to us, so all was well, but we were a little stressed about making our flight as Marrakech airport takes a long time!
It was a nice pleasant stay. We felt very welcomed - excellent service with staff being very helpful and eager to make adjustments to our needs. The accommodation is cute, clean and nice.
Value for money very bad and misleading advertising:
The location is great, the servers are super nice and helpful BUT:
1. totally chemical orange juice low end at breakfast
2. pool without overflow and especially dirty, without filtration. We had to clean it ourselves several times.
3. very incomplete meal card: there are many things missing.
Too bad!!!
W czasie pobytu w obiekcie takim jak Riad Kantarell znajdziesz się w samym centrum miasta Marrakech, pięć minut samochodem od atrakcji takich jak Dżami al-Fana i Aleja Muhammada VI. Dom gościnny (spa) znajduje się 4,8 km od atrakcji takiej jak Ogród Majorelle i 0,2 km od miejsca takiego jak Grobowce Saadytów.
Zrelaksuj się w spa, które oferuje masaż i zabiegi na twarz. Ten dom gościnny oferuje również udogodnienia takie jak bezpłatny bezprzewodowy dostęp do internetu, telewizor w holu i pomoc w organizacji biletów/wycieczek.
W obiekcie takim jak dom gościnny do dyspozycji gości pozostają restauracja, a także kawiarnia. Codziennie hotel oferuje bezpłatne przyjęcie. Hotel oferuje bezpłatne śniadanie ze specjałami kuchni regionalnej codziennie od 7 do 10:30.
Udogodnienia biznesowe to recepcja całodobowa, przechowalnia bagażu oraz pralnia.
Poczuj się jak w domu w 7 pokojach. Bezpłatny bezprzewodowy dostęp do internetu zapewni łączność ze światem.
W czasie pobytu w obiekcie takim jak Riad Jonan znajdziesz się w samym centrum miasta Marrakech, pięć minut samochodem od atrakcji takich jak Dżami al-Fana i Aleja Muhammada VI. Riad znajduje się 5,2 km od atrakcji takiej jak Ogród Majorelle i 1,8 km od miejsca takiego jak Pałac el-Bahia.
Usługi spa na miejscu to masaż. Dostępne są również takie udogodnienia rekreacyjne, jak basen kryty. Ten riad oferuje udogodnienia takie jak bezpłatny bezprzewodowy dostęp do internetu, obsługa portierska i kominek w holu.
Riad: znajduje się tutaj restauracja, gdzie serwowane są obiad i kolacja. Możesz zostać w pokoju i skorzystać z obsługi pokojowej. Hotel oferuje bezpłatne śniadanie kontynentalne codziennie od 8 do 10.
Udogodnienia biznesowe to usługi pralni chemicznej, recepcja całodobowa oraz personel wielojęzyczny. Płatne udogodnienia to transport z i na lotnisko (całą dobę).
Poczuj się jak w domu w 10 pokojach, których wyposażenie to Telewizory Smart TV. Bezpłatny bezprzewodowy dostęp do internetu zapewni łączność ze światem, a telewizja satelitarna — rozrywkę. Prywatna łazienka — wyposażenie: prysznic, bezpłatne przybory toaletowe i suszarki do włosów. Udogodnienia obejmują sejfy i sprzątanie codziennie oraz płatne łóżeczka dziecięce na życzenie.
Świetny hostel i bardzo przyjaźni podróżnicy, ale proszę nie zamawiać opcji ze śniadaniem, ponieważ za pośrednictwem Tip nie pokazywało to opcji dla hostelu.
Wonderful location walking distance to most of attractions in Marrarkech 10 minutes from Jewish Quarter, Palais Badi, Bab Agnaou, 10 - 15 minutes to La Koutoubia, Le Jardin Secret. However we got lost looking for the Riad when arriving the first day. It would have been helpful if more clear and detailed directions were given (not just a map) with the booking confirmation.
The Riad is very clean. Staff cleaned our room and changed towels everyday. Breakfast was simple but transitional and delicious, limited plastic packaging involved very environmental friendly - love it.
Overall we enjoyed our staying and definitely recommend anyone who are looking for Marrakech Riad experience.
Fantastyczny
Oceny: 114
9,4/10
Cena od
224 zł
za noc
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7.8/10
Good
BBellinisThe check-in process was good for customer service, but my room experience was terrible. I booked a superior suite, but I ended up with a regular room. I was informed that the person who was supposed to be in the room decided to stay another day. When I checked online, I found that the room was still available for reservation. The next day, when I asked to switch to my reserved room, I was told that it was booked again and that I should check back in line. Surprisingly, the same room was still available for reservation. I feel like they were scamming people by booking a suite at a higher price and then giving them a cheaper room.
The night crew member was very friendly and informed me that the manager was traveling. However, I don’t understand who is responsible for managing the website and ensuring that the correct room is posted when it’s available. I tried to contact them via phone and email, but nothing happened. I hope that Trip guide and the hotel will take responsibility for their actions and make sure that this doesn’t happen to other customers. I could have booked a different suite that had a similar aesthetic to what I was looking for, but I couldn’t even cancel the reservation. There should be a system in place for booking a specific room, and if the room is not available, the customer should receive an automatic refund. It’s their job to figure out when the room is available and what type of room it is. Additionally, the room had a bunch of knickknacks, and the table, wall, and bottom of the table were all chipped, cracked.
GGuest UserThe service is very good. You can go to the spa and soak in the hot springs. The service attitude is very good. Most of the staff can speak English.
BBarsukvzapaseA comfortable hostel with friendly staff. They always offer tea and food for an extra charge! It's clean, cozy, and in a good location. A great option for those on a short stay in Marrakech or who frequently book excursions.
GGuest UserNice hotel, perfect location (5 minutes walking to Medina), has their comfortable zone at seaside. Good service. The hotel is not new, some shabby, bathroom needs a repair- but it’s clean and well packed (including bathrobe and slippers). Breakfast is also fine, but not for 5*.
I believe that it’s a good choice hotel (not riad) for travelers who prefer good location, clean and comfortable place and not looking for brand new boutique hotel.
JJigs88I actually did not stay in this Riad. I booked this Riad via trip.com for 3 nights and paid upfront. But when we reached there, person over there said there is no booking. They even said they don’t know what trip.com is. Even phone number on trip.com and even google is not right. When I saw that number to person over there, he didn’t recognise number. Owner of Riad finally talked to trip.com and told me that he will give us accommodation on different Riad for one night and somewhere else for another two night. First accommodation was good but second one for two nights was extremely small and not up to mark.
Now I don’t know who was on fault here whether this Riad who purposefully overbooked and then accommodated me on different cheap Riad OR trip.com who didn’t confirm booking with them.
Our holiday was completely ruined.
FFede UrThe Riad is absolutely lovely — charming Moroccan design, a peaceful courtyard, and a rooftop terrace perfect for breakfast or winding down. The location is ideal, just a short walk from Jemaa el-Fnaa, yet quiet enough to relax.
Our room was spotless, the air-con worked well, and everything felt clean and fresh. Breakfast was generous and tasty, served on the terrace with a relaxed vibe.
I’m giving 4 out of 5 for service only because staff didn’t regularly check the rooms. Sometimes essentials like toilet paper or… weren’t restocked unless we asked. The team was friendly, but a little more attention would’ve made it perfect.
Overall, it’s a beautiful stay and I’d absolutely recommend it.
AAppleKWonderful location walking distance to most of attractions in Marrarkech 10 minutes from Jewish Quarter, Palais Badi, Bab Agnaou, 10 - 15 minutes to La Koutoubia, Le Jardin Secret. However we got lost looking for the Riad when arriving the first day. It would have been helpful if more clear and detailed directions were given (not just a map) with the booking confirmation.
The Riad is very clean. Staff cleaned our room and changed towels everyday. Breakfast was simple but transitional and delicious, limited plastic packaging involved very environmental friendly - love it.
Overall we enjoyed our staying and definitely recommend anyone who are looking for Marrakech Riad experience.
TTravelor-SThe room is in the old town, but the front desk sent someone to pick up the luggage and it was fine. The traditional Moroccan architecture is elegant and grand, with a unique interior decoration style. Our two rooms are in the new building and the old building, respectively, and each is different. The breakfast is simple but very exquisite, and you can experience a delicious meal in the sound of birds.
AAngelleDidn’t know much about the Riad’s in Morocco but after the stay I understood the culture more. We arrived at night and couldn’t find the Riad for a while some locals helped us locate it through the alleyways (They did demand tips but we didn’t have enough small cash yet) It was scarier walking through the alleyways than it seemed but quite a chaotic main road. The inside was lovely couldn’t tell too much on arrival but the next day you could see the beautiful interior. Clean and accommodating. The host was friendly and recommend lots to do. The breakfast wasn’t for me but my friend enjoyed it