Beautiful property, located in the heart of the city. Recently renovated facilities and rooms, staff are very friendly and always available to provide great recommendations to explore the city.
Walking distance to lots of great restaurants, cafes and attractions.
Highly recommended for both business or leisure.
We were so happy for our night of staying in this hotel. The room was amazing, not to mention the beautiful bi-level room that we got. The facility was so clean, the bath, the beds, the crews all were amazing. Looking for our next trip and staying in this hotel.
Totally happy to recommend.
A single issue can significantly detract from the overall experience, overshadowing the hotel's positive attributes, such as its location and the city's appeal. The room's cleanliness did not meet the standards expected of a five-star establishment. Despite presumed cleaning efforts, the room exhibited persistent uncleanliness. Evidence of this is readily apparent; for example, personal items left on surfaces, such as an iPad, mobile device, or dark-colored clothing, quickly accumulated dust or grime. Photographic evidence further substantiates this claim. Upon departure after a two-night stay, we attempted to address this concern with the reception. However, instead of offering an apology, the staff questioned our delay in reporting the issue and offered a complimentary coffee as compensation. How funny.
The service was truly wonderful — the staff were warm, attentive, and made the entire stay feel effortless and relaxing. The location is ideal for exploring Old Quebec, and the hotel’s charming atmosphere really enhances the overall experience. The little shop inside the hotel is also a lovely bonus — beautifully curated with quality local items, perfect for souvenirs or small treats. I would absolutely recommend staying here to anyone visiting Quebec!
Nous avons adoré notre séjour, la chambre était très propre. Beaucoup de commodités dans l'hôtel. Situé dans un petit regroupement de boutiques et restaurants, donc tout à proximité.
Hotel w pobliżu: Downtown Montreal,Montreal62.5% gości wybiera ten rejon
GGość2025.11.09
My stay was absolutely amazing! The hotel’s location couldn’t be better—right in downtown and close to all the fun spots, many just a short walk away. The lobby greets you with a refreshing scent and genuinely warm smiles from the staff—they make you feel right at home from the start.
I had the juiciest steak ever, and the 24-hour heated pool? Total relaxation! The only thing I’d change is the pool’s location. You currently have to walk through the restaurant and lobby (which are open to non-guests), so it feels a bit awkward strolling by in your swimsuit. A private walkway or different pool spot would make it perfect!
Overall, I had an incredible time and would definitely come back. 🤗
Chambre très propre et personnel très accueillant. Le petit-déjeuner et le café étaient corrects! Finalement, nous avons apprécié notre séjour!
Dobry
Oceny: 117
7,6/10
Cena od
246 zł
za noc
Sprawdź dostępność
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6.8/10
GGuest UserThe toilet was clogged. Our key cards kept malfunctioning, and we had to get them reset several times to access our room. The facilities felt a bit worn. On a positive note, we were able to keep the same room. The beds and pillows were comfortable, the included breakfast was comprehensive, and the air conditioning worked very well.
HhaydyweiThe hotel is right next to Chinatown, and the subway station is conveniently located across the street to the left of the hotel's main entrance. If you turn right from the main entrance, you'll find a Southeast Asian food street. It's a fantastic location, just a 7-8 minute walk to attractions like the Old Port, Notre-Dame Basilica, the underground city's fountains, and the Berlin Wall photo spot. What was most surprising was the hotel's Chinese-style decor, and even the food ads in the elevator were in Chinese, which felt very welcoming. We booked a twin room, and it was quite spacious with two comfortable queen-sized beds (1.5m). Some front desk staff speak Chinese, though not always available. Overall, the service was good. The only minor downsides were that the room didn't provide slippers or a kettle, and there was no complimentary bottled water.
FFudoumeimeiThe location is super good, just a few minutes' walk from the free cable car ride point, and close to the mountain villa commercial district. You can park your car temporarily on the roadside in front of the hotel, complete the check-in procedures and get a parking card, and then park your car in the hotel's indoor parking lot (an additional parking fee of 26.05 Canadian dollars will be charged).
The hotel breakfast variety is not rich, but this room price is very cost-effective for breakfast included.
The scenery of the room is very beautiful, with colorful autumn colors outside the window, and the cable car is slow, like a fairy tale world.
AAnonymous UserI had a wonderful stay at this hotel. The check-in and check out process was smooth. Unlike other hotels Home2 suites offered check out at 12 noon, the staff were welcoming, The breakfast buffet offered a wide variety of fresh options.
GGuest UserMy stay was absolutely amazing! The hotel’s location couldn’t be better—right in downtown and close to all the fun spots, many just a short walk away. The lobby greets you with a refreshing scent and genuinely warm smiles from the staff—they make you feel right at home from the start.
I had the juiciest steak ever, and the 24-hour heated pool? Total relaxation! The only thing I’d change is the pool’s location. You currently have to walk through the restaurant and lobby (which are open to non-guests), so it feels a bit awkward strolling by in your swimsuit. A private walkway or different pool spot would make it perfect!
Overall, I had an incredible time and would definitely come back. 🤗
HHello there!We had a wonderful stay at Chateau Frontenac. We arrived early and were pleasantly surprised to be offered an early check-in with a discounted upgrade to a king bed room with a view, which was a great start to our visit.
The room itself was lovely. It is on the smaller side, but that is completely expected in a historical hotel and only adds to its charm. Everything was well maintained and comfortable.
The service throughout our stay was impeccable. The staff were attentive, professional, and genuinely welcoming. The location is unbeatable and you truly cannot find a better spot to explore Old Québec and the surrounding area.
It is on the expensive side, but if you are visiting for a short stay and want to make the most of your experience, it is absolutely worth it. I would highly recommend it for a memorable stay in Québec City.
LLuvPrinceEverything is surprisingly good. Got a port view room.
However, the parking is shared with public although it is in door. The parking garage is too narrow compared to Double Tree.
Would like to come here again but parking would be a concern. And the swimming pool is a bit closing too early.
YYSLMThe front desk staff are very friendly and the location is great with abundant nearby shopping and close to metro if you need to hit downtown area
Hotele w: Cote-des-Neiges–Notre-Dame-de-Grace, Montreal
Cena za noc od:602 zł
9.0/10
Great
MMatt88My sister and I just finished visiting my son in Toronto and we decided to visit Montreal. We booked 2 rooms.
We had a terrible experience at Royal York Fairmont . We got kicked out from the lobby lounge by Karen over there for voicing our concern for the service being slow.
For we had absolutely low expectations for QE. When we checked in there were 3 staff at the counter. 2 of them were engaged in their friendly conversation and one of them stepped up to help us. I thought that was totally unprofessional for the staff chatting among themselves in front of guests.
Rooms are basic and clean. The location is central. The staff has showed no warmth and attention. In Asia a hotel of this level will greet u warmly and the better one will remember your name.
Services at restaurants in Montreal are top notch. We visited some with long history and the staff took pride to explain to us the history. It is a shame Fairmont has some of best historic buildings in Canada and the staff showed no interest to highlight the history of the buildings.
I travelled a lot for me to earn a diamond member here. I will avoid staying at Fairmont and any of their member hotels from now on.