Opublikowano18 lip 2026|Themed Family Friendly Room
yubo823
This is the first time I've specifically waited to review a hotel:
1. Location: Less than 10 minutes from the high-speed train station, very convenient.
2. Service: Beyond five-star service! They added me on WeChat in advance, and all the hotel staff were incredibly enthusiastic. Every detail was meticulously taken care of, from bottled water available everywhere to free laundry and drying facilities, complete with laundry detergent. In the evenings, there were complimentary sweet soups, milk, and pastries. It was so convenient when traveling with a child and ordering extra food. There were welcome gifts upon check-in and also gifts upon check-out, plus a play area for kids.
An excellent hotel! 👍👍👍
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Cena za noc od:375 zł
Opublikowano2 sie 2026|2 Twin Beds Loft With Club Access
XiaomaozhijiaThe hotel's hardware is decent, but the service is absolutely terrible. First, I was told my luggage would be sent to my room after check-in, but the front desk staff forgot, and it was left sitting alone in the lobby. I even came back down, and it was still unclaimed. What made me angriest was that there were two adults and one child in our party. At check-in, they said I needed to pay for the child's breakfast, which I agreed to. The next day, I wanted to try some local Lanzhou cuisine, so I went out for beef noodles. In the end, only two of us ate breakfast at the hotel. My deposit was 500 yuan, but they only refunded a little over 400 yuan at checkout. I called twice, and they promised to follow up with the restaurant and call me back the same day. Two days passed, and I heard nothing. It's not about the 78 yuan breakfast fee – I can afford a 1588 yuan stay, so I'm not short on that money. But their attitude is just outrageous! This hotel has the facilities but absolutely no service awareness or commitment to their word. On a positive note, I'd like to commend the doorman at the entrance who proactively asked if I needed help with my luggage. That was good, but unfortunately, it was the only glimpse of service awareness I experienced.
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Cena za noc od:313 zł
Opublikowano14 wrz 2025|Queen Room With Terrace
Aoife ShanleyOf course! Here is an extremely positive hotel review crafted from your experience.
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Title: An Unforgettable Oasis of Hospitality - A Solo Traveler's Dream!
⭐⭐⭐⭐⭐
I cannot recommend this exquisite home stay highly enough! My five-day visit was nothing short of perfection, from the moment I arrived until my warm departure.
As a female solo traveler from abroad, safety and welcome are my top priorities, and this family went above and beyond to make me feel like part of their home. My journey began with a incredibly gracious complimentary pick-up from Dunhuang airport, which immediately eased any travel fatigue.
The hospitality only blossomed from there. The host family provided me with such genuine individual attention, offering personalized advice for visiting the breathtaking Crescent Moon Lake and the awe-inspiring Mogao Grottoes. Their tips were invaluable and helped me experience these wonders to the fullest.
Now, the food! Each meal was a delight—authentic, home-cooked, and prepared fresh with so much care. It was truly delicious and gave me a real taste of local cuisine.
My room was a haven of comfort and cleanliness, kept absolutely spotless throughout my stay. A wonderful daily touch was the replenishment of complimentary beverages: refreshing peach tea, pure water, and delicious coconut water—perfect after a day of exploring the desert.
The most touching moment came upon my departure when the hosts presented me with exquisite souvenirs from the Mogao Grottoes. It was a gesture of such kindness and generosity that I will forever cherish.
This home stay is a gem, perfectly suited for solo travelers seeking a safe and welcoming environment, couples looking for a unique retreat, or families wanting an authentic experience. I am already counting down the days until I can return next summer. A heartfelt thank you to the most wonderful hosts!
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Cena za noc od:602 zł
Opublikowano30 mar 2026
Anonymous User
The hotel room was clean and tidy, with complete facilities. There was a humidifier available if the room felt dry, and the bedding was comfortable, so I slept very well. The front desk service was warm and attentive. The location is convenient, right near the airport. I'll definitely choose to stay here again next time!
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Cena za noc od:214 zł
Opublikowano19 wrz 2024|Cozy Holiday Room (Double Bed)
Guest UserIt has been a very pleasant to stay. The location is excellent, 10 mins walk to Mingsha Shan and Crescent Spring, surrounded by food and costume stores with varieties. the staffs are very accommodating from the front desk to cleaning ladies. I am female solo traveller who cannot soeak Chinese. I feel safe and comfortable to stay at this hotel.
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Cena za noc od:287 zł
Opublikowano30 sie 2023|Guestroom (2 beds)
Guest UserNice hotel next to Tuanjie Xincun Metro Station Line 2, but not up to 5star level. We stayed for 3 nights, as I had prepaid. No English spoken either at the front desk or breakfast cafe. Room was on the 26th floor with a magnificent view looking South. Quiet room, smallish and with little hanging space and no safety box. Breakfast was Chinese and underwhelming. Nice indoor heated pool, but quite crowded with outsiders allowed to swim there. Fantastic gym with everything you could need and all to yourself. Probably stay here again for one night if the price was right. As a day trip, we went to Bingling Si. Take Metro to QiLiHe station on line 1. Walk east past KFC, take the 2nd pedestrian overpass, turn right then left after the touts near the public toilets. This is the Lanzhou West Bus Station. We caught the 9am bus for 23 yuan cash only and only available on the day. At the other end, organised a car for 4 people for 320 yuan. Last bus back at 5:30. It will leave earlier if full. Near QiLiHe station, great coffee place at 76 Jian Gong Xi Jie. Back from the bus station, past KFC, past Metro, left into Jian Gong Xi Jie. Try the 'dirty coffee '
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Cena za noc od:214 zł
Opublikowano19 lip 2026|Hilton Executive Room (2 Beds)
Guest UserI wholeheartedly recommend the Hilton Lanzhou Chengdashangwu! My stay here far exceeded my expectations, and I have to give a special shout-out to Kelly at the front desk!
I was in Lanzhou for business and after comparing several five-star hotels, I chose this one. The location is excellent, close to Lanzhou University Metro Station, making it convenient to get to Oriental Red Square and the provincial government area. If you're driving, there's free underground parking, so no worries about transportation. The hotel's decor blends the aesthetics of Dunhuang, and the lobby on the 51st floor offers expansive views. The giant starry sky chandelier is grand and elegant, perfect for photos. Overall, it's luxurious without being ostentatious.
What made the check-in process most heartwarming was Kelly at the front desk. I arrived with a lot of luggage and was quite tired from traveling, but Kelly had a warm smile throughout. She was efficient and professional, quickly completing the check-in procedures and proactively introducing all the hotel's amenities: the 11th-floor heated infinity pool, the panoramic window gym, the breakfast at the Yun All-Day Dining restaurant, and the operating hours of the high-floor executive lounge. When she learned I wanted to watch the sunset in Lanzhou, she specifically recommended a high-floor room with a view. She even hand-wrote recommendations for authentic local beef noodles and scenic spots along the Yellow River. She patiently answered all my questions about breakfast, pool usage, and late check-out. Her service was meticulous, thoughtful, gentle, and perfectly measured, embodying Hilton's service standards.
The room experience was equally impeccable. Being on a high floor, the panoramic windows offered direct views of the city skyline, allowing me to overlook the entire Chengguan district and the outline of the Yellow River at dusk. The Serta mattress was soft yet supportive, the bathroom had a separate wet and dry area, and the toiletries were high-quality. The soundproofing throughout the room was excellent, ensuring an undisturbed rest. The breakfast selection was rich and comprehensive, featuring both local northwestern specialties and Western dishes, all authentic in flavor. The heated pool had crystal-clear water, and the high-altitude gym was well-equipped. It was truly therapeutic to swim and relax after a busy day.
The housekeeping and concierge staff were all enthusiastic and polite. The entire hotel's hardware is new, and the facilities are well-maintained, with attention to every service detail. It's perfectly suited for both business trips and leisure vacations. The next time I visit Lanzhou, I will definitely choose the Hilton Lanzhou Chengdashangwu again, and I hope the hotel will highly commend the thoughtful and professional Kelly at the front desk!
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Cena za noc od:313 zł
Opublikowano6 lip 2026
Guest User
The hotel is very close to Mingsha Mountain Crescent Spring. It takes a few minutes to walk. I booked two 1.8 rice bed rooms. The boss is very good. I upgraded us to two 2-meter beds. The room is really big. The room is everything. The drum washing machine, you are not wrong, the room is equipped with a washing machine, When the children play in Mingsha Mountain at night, I am not anxious at all. I think that there is a washing machine in the room, and I can wash all the clothes at night. There is also a small refrigerator, you can buy fruit drinks in it, there is a separate bathroom and a separate bathroom, even two sinks, very suitable for family travel, not crowded at all. Unfortunately, our trip was a bit rushed, and we were leaving Dunhuang the next day. If we want to play more, we will definitely choose to live! The boss is really good, and he also sent us apricot skin water and fresh apricots to eat, a great experience!
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Cena za noc od:150 zł
Opublikowano5 lip 2026
Guest User
I absolutely loved this hotel! From the moment I stepped into the room, I was impressed by how clean and comfortable it was. The sheets and towels were spotless, and this fresh, cozy environment really made my trip more relaxing and enjoyable. I even had a beautiful view of the Yellow River from my room, which was especially stunning at night. I also want to give a special shout-out to Da Yanlong for the swift check-in process and for patiently answering all my questions with such a warm and friendly attitude – it really made me feel welcome. The breakfast spread was fantastic, with a great variety of fruits and pastries. Overall, I highly recommend it and would definitely come back given the chance!
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Cena za noc od:236 zł
Opublikowano13 kwi 2026
Guest User
This is one of the best hotels I stayed at during my entire Gannan loop road trip. The hotel lobby is luxurious and grand, with ample parking, especially the underground parking garage with a height limit of 2.5 meters, which is really convenient for those driving. The receptionist was exceptionally friendly and responsive, and even upgraded my room. The room was newly decorated and fully equipped. All towels and cups were disposable and sterilized. The bedding was clean and comfortable, with attention to detail. The kettle, in particular, has a temperature-controlled spout and is a godsend for coffee lovers. The breakfast was also plentiful, and the ingredients were clearly very fresh, not only satisfying my hunger but also taking care of my emotional well-being. In short, for this price, staying at this hotel is absolutely the best value for money.
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Cena za noc od:169 zł