Hotele z: Pools w Aswan Governorate, Egypt

„Wonderful service - guard and porter at the front, efficient front desk, upgraded to a Nile room. Pool side was great with a view of the Nile, plenty of chairs and fresh towels,  although bar staff sometimes a little slow on drink and food refills this could be forgiven Buffet breakfast had a good selection including eggs made to order, staff very attentive Dinner selection was OK but again great service ”

„Pros The hotel facilities were absolutely beautiful with an amazing view. Traditional Nubian style house. Every corner makes you want to capture the space. We had a rocky start but the hotel staff tried to redeem themselves. We lost an apple watch which the hotel helped us get back ASAP before we reached Luxor. We are grateful for this. Cons Awful communication and hospitality. We were the only guests in the entire resort because of low season but still received shitty service. The hotel is in a secluded place making it difficult to reach.It’s on top of a mountain on a dusty rocky road. The hotel offers a tuktuk. We did our research prior and contacted the hotel to arrange getting to the hotel from the village and check in since we knew we’d land in the AMs. We were ignored. We arrived at the village meeting point at 1:45 but only ended up getting to our rooms around 3:50am because reaching the hotel via call and WhatsApp was so difficult. The staff had no sense of urgency. We were frustrated and anxious in this wellness resort. Our taxi driver refused to take us up the mountain and the tuktuk refused to take us because of our many bags (which is understandable). I’m very disappointed in the service and I know the staff has lots of potential to improve on their service delivery. The hotel needs to be more cognisant of their customer service and guests hospitality. Staying here was stressful. Recommended if you want aesthetic vibes,a beautiful picturesque hotel with good breakfast. Don’t recommend if you prioritise great guest services, comfortability and peace.”

„Very good hotel with excellent value for money facilities. Big and clean rooms, nice staff and excellent manager Mr. Islam will do everything to make your trip comfortable and memorable. Highly recommended.”

„Excellent room, and very friendly and sincerely caring staff. The Nile view from the balcony is amazing. Monica the Guest relation manager went above and beyond to ensure our stay is at its best. Ibrahim from the breakfast restaurant always prepare our breakfast to go as our excursions were very early. Thank you Tolip staff for making our stay memories unforgettable. THANK YOU.”

„When I read the reviews, I wasn’t sure if I should stay here—but in the end, I’m so grateful I made this amazing decision. I was traveling alone and prefer a slower pace rather than rushing from one tourist spot to another. I originally booked for three days but ended up extending my stay by one more night because I absolutely loved the environment here. Transportation: If you’re using INDRIVE, the correct location to input is Pyramisa Isis Island pick-up point. However, on Google Maps, you can also navigate to Travel with Weso—it’s the same place. From there, wait for the shuttle boat, which comes about every 10 minutes. The ride to the hotel takes around 7 minutes. During my stay, I visited Abu Simbel Temple and Philae Temple, but you need to first take the shuttle boat back to the city to start those trips. Service: Huge thanks to Manager Christine. After a 12-hour train ride to get here, her warm smile and kind service made me feel instantly at home. She arranged an early check-in and even upgraded my room to one with a beautiful balcony overlooking the Nile. The front desk staff were also incredibly friendly. The whole experience was so touching that on my last night, I had tears in my eyes as I passed the reception. They noticed, and when I got back to my room, I received a call just to check in on me. During breakfast, the servers were attentive and often engaged in light conversation, which made the whole experience feel warm and relaxing. Facilities: As mentioned in other reviews, the facilities are a bit dated. But in my personal experience, the cleanliness was acceptable. Previously, I stayed in a Pyramid View room at Mena House in Cairo, and honestly, I found the cleanliness to be similar. Perhaps it wasn’t great in the past, but maybe they’ve improved. The breakfast is buffet-style with a modest but sufficient variety: about 5–6 types of bread, a salad section, hot dishes, and beverages. Sailing Experience: This was the highlight of my stay, and I highly recommend it. Ask for Captain SAFI—a reliable and professional Nubian sailor. You can find him right next to the hotel’s dock, so there’s no need to go all the way into town to book a sailboat. These boats serve only hotel guests, so the service quality is excellent. Just agree on a price you’re comfortable with—there’s no hard selling. Even better, they are happy to tailor the experience to your preferences, including timing and what kind of scenery you’d like to see. I love the Nile, so I ended up doing four days of sailing. • On the first day, I enjoyed a one-hour sunset cruise. • On the second day, I swam in the shallow waters of the Nile for two hours, then visited a Nubian village, returning to watch the sunset on the river. • On the third day, Captain SAFI introduced me to beautiful water-bound trees and I swam again. I later found out they even offer full-day trips where you can drift along the Nile on the sailboat—but sadly, I was about to leave. These few days were deeply immersive and serene. The gentle, peaceful Nile has become one of the most special and unforgettable memories of my life. I’m especially thankful to the thoughtful Captain SAFI for such a wonderful experience. ⭐️ I hope those of you choosing to stay here will fully experience the magic of the Nile. Wishing you all peace and joy. I truly hope to return again someday.”

„酒店就在尼羅河邊，很大一片全是他家，有點類似於比較有特色的民宿，是努比亞的風格，房間裏有很多特色的裝飾。 酒店位置比較郊外，周邊荒無人煙很偏僻，所以也很安靜。從開羅飛阿斯旺我們預約的酒店接機結果收了55刀，大概開車四十多分鐘，感覺被坑了，其實可以直接出機場叫車，沒有網上説的那麼亂。 酒店的早餐還不錯，這個煎蛋非常好吃，有一位服務員，是努比亞人，對我特別nice，會主動幫我端東西，提醒我注意台階，是埃及之旅我感覺到最真誠友好的服務，可惜忘了問他名字，走的時候想找他給小費也沒找到。”

„We arrived at night, so we didn't know what it was like outside, but we were worried about the bumpy roads. We arrived safely at the hotel and checked it in the morning and found it in the souvenir district. It felt like a hotel in a village away from town, but the view was nice and the staff was friendly. I am glad I booked the hotel pick up and drop off. We requested that breakfast be served on the move.”

„Many celebrities have stayed at this hotel, where I enjoyed the view worth seeing from anywhere while staying in a fabulous room. Especially the view of the Nile from the rooms is breathtakingly beautiful. I can't help feeling how much effort goes into maintaining the hotel's facilities, including the garden. Moreover, as an attention to detail, towels in the room are embroidered with the hotel logo, and the cotton package containing the hair dryer is also embroidered with ”Wonderful hair begins with a little wind” . I would like to express my respect to all the people who have continued to put such attention to detail into their work! I would highly recommend this hotel and I look forward to visiting again in the near future!”

„Okay, so the Basma Executive Club was really lovely. The service was genuinely great – everyone was so helpful and friendly, which made a big difference. The facilities were also top-notch. I especially enjoyed relaxing by the pool with its amazing view of the Nile, and the executive lounge was a nice perk. My room was comfortable and had a fantastic view too. Overall, it was a really pleasant and enjoyable stay in Aswan.”

„Benben is a beautiful place and the service is top notch. Why the 3 stars? Our room jacuzzi was way too hot to enter. On the first day they send someone over who added cold water so we could enjoy it. Then on the second day as we are coming back from our day trip and want to relax, we find out our jacuzzi is again way too hot. It’s not fun to wait for them to fix this issue when we want to go in right now and not in an hour or so. Also as a 5 stars hotel, the hot water kept running out in our shower after 15 minutes which is quite crazy. It shouldn’t be like this. Or else we loved everything. The food is really good, and as I said the staff/service is amazing.”