Hotele z: Pools w North District, Israel

„We loved staying at the Astoria Galilee The place was spotless! Even though it was off season they used a machine to clean the pool, so that the guests whose rooms faced the pool would have a nice view. There is a private parking lot with plenty of room ttyo park. The hotel is located on a quiet street, but is walking distance ftom dozens of eateries. The boardwalk is only a 15 minute walk away. The beds were comfortable, the water pressure in the shower was great! There were plenty of towels, little shampoos, soap dispensers near the sink and in the bathtub. There was an restriction kettle and tea and coffee plus a fridge in each room. We were very comfortable. The place has a family inn feel, the staff care, there is a piano in the lobby, a library corner, a little garden etc. The price was fantastic! We would definitely come again!”

„The hotel is of a very high standard Includes all spa services And has one of the highest levels of service we have seen in Israel. However, we were disappointed to discover that the heated pool was actually heated to an inadequate temperature, which meant we didn't get into the pool at all - we expected more than that.”

„Please be careful when booking hotels in Israel: We booked 2 deluxe double rooms, but only one person’s name was written in each room. I didn’t expect the hotel front desk to say that if there are 2 people staying, you have to pay an extra room rate. Even couples have to do this. We explain that when booking on the Ctrip platform in China, if you write one person’s name in a double room, you can accommodate 2 people, and other countries can also accommodate it. In addition, there is no note on the platform that the double room must write 2 people’s names. The hotel did not accept the explanation at all, saying that this is an Israeli regulation and must be followed. We called Ctrip, and the customer service attitude is very good. We have been trying to communicate with the hotel and help us think of various solutions, but the hotel has a tough attitude. If you want to stay in the room for one more person, you have to pay an additional fee of 1100 yuan. Considering that we checked in late, every day We could offer a discount of 300 yuan for each room, but we refused. When the stalemate persisted, Ctrip suggested that we make up the difference of 1,600 yuan to live in. Afterwards, they negotiated with the third party in charge of hotel reservations abroad, and then helped us apply for a refund of part of the fee. When I returned to Shanghai, I received a message from Ctrip. A total of 900 yuan was refunded, which is equivalent to 350 yuan for each room. Ctrip is still awesome, praise! The room facilities are relatively old, and it is good to have a balcony with a view of the sea, but for those of us who live in late and leave early in the morning, it does not make much sense to upgrade to a sea view room.”

„Hotel looks good from the building appearance but it has issues: 1, they do not provide toothpaste and brush. 2, the refrigerator makes noise each 20 or 30 minutes , when I was sleeping it made me wake up several times. 3, they have vacancy of rooms but arranged me one at the end. I told them to change one for me, they said this room is good cuz it’s close to shelter. However people hiding in shelter talked loudly and I cannot fall into sleep and I asked them to change me another one but they refused.”

„The hotel is designed beautifully and located in marveless area. Unfortunately , the facilities are closed at 19:00 such as the pool and gym, No extra entertainment in the evenings and not enough lessens are offered such as yoga and more, the rooms are not well cleaned (for example, a lot of dust on the ceiling fan) and the parking area is not well managed (we arrivrd in thr evening, it was very cold and we had to park far and walk far)”

„Le service est à revoir La plage en face de l’hôtel n’est pas du tout adapté et n’est pas propre”