Hotele z: Pools w Veneto, Italy

The room's location was decent, but since it's not on the main island, we had to pay €15 per person daily for the hotel shuttle boat. Also, the hotel provides NO complimentary drinking water! NO complimentary drinking water! NO complimentary drinking water! A small bottle of water costs €6, and there's nowhere nearby to buy any. If you don't want to fall into this trap, choose this hotel carefully! On our first night, I messaged the hotel asking how to get there by boat but received no reply. We ended up taking a public ferry and then lugging our luggage across a bridge. For guests who aren't strong, it's best to confirm arrival methods in advance! The most outrageous part was being overcharged €48 upon checkout. They charged me for another room's bill (my room number ended in 0, theirs in 6). The signatures were completely different, but they didn't even check. It took ages, and they had an attitude like they were doing me a favor by finally letting me leave. Absolutely ridiculous!

The bus driver who picked us up in the evening was incredibly rude; I wouldn't even give him one star for service. We'd pre-booked the shuttle service and had already been charged online, with the order showing as confirmed. However, for some reason, we couldn't access the bus ticket page – it kept showing an error. Perhaps it was because we were using a German SIM card, or maybe there was an issue with the hotel's website (we tried again after leaving the hotel the next day, and it worked fine). But at the time, the bus driver was really difficult, you know? We tried repeatedly to explain and show him the order confirmation page, but he just said it wasn't his fault, that he didn't care about our reasons, and he only looked at the ticket page. His impatient tone and glare would have made anyone lose their cool. So, my husband got into an argument with him. I tried to de-escalate, telling him I understood it was his job and not his fault, but before I could finish, he pointed his finger at my nose, stared me down, and loudly declared, 'Yes, madam, it's all your fault!' Then he got back into the driver's seat and started muttering to himself in Italian, but in a way that sounded insulting. At that point, I lost it too. We flew all the way to Milan and took a train to Venice specifically not to deal with such attitudes. Can't there be special treatment for special circumstances? I believe such people are rare, but this one incident definitely ruined our vacation to some extent. The bus driver who dropped us off in the morning was excellent. Faced with the same issue, he let us on the bus and even said that these things sometimes happen, proving how different people can be. Now, about the hotel: it's about a 20-minute walk from the train station, so it would be more suitable if you're driving. The internal facilities are decent; the well-equipped kitchen was my favorite part. However, one toilet wouldn't flush, the shower temperature fluctuated between hot and cold, and the soundproofing was poor, likely due to it being a wooden building. The hotel has a pool, an internal shop, and a restaurant. The surroundings are quite isolated, with nothing to do nearby besides farmland and residential areas. The front desk staff provided excellent service.

Nice hotel in good location with access to nearby eurocamping site, which is useful for the sports, offsite bar (Pizza-Pub Due Ruote)on the way to the Campsite well worth a visit. Hotel pool is a welcome sight after a day wandering around the lake and enjoying the ferry. We would happily return 🫡

Lovely hotel , very handy for airport. Nice touch to provide water and croissants to guests on welcome. Nice outdoor space with loungers by the pool, pool too icy to swim in though.. nice high ceilings in superior rooms and comfortable beds. We were impressed with the breakfast, lots of choice for continental, eggs too, a lot of effort gone to. As upper floor to room was quite hot either air con or a fan up there as standard would have made it perfect.

Overall, I'm very satisfied! The only minor issue is that the bus from the city's train station to the hotel stops running at 9 PM, which is quite early. A taxi wasn't too expensive, costing 15 Euros. However, there's a convenient direct bus service between the main island and the train station. You can buy bus tickets at the hotel front desk; I recommend buying a couple extra. Otherwise, it can be a hassle if the ticket machines in the city are broken or there are long queues. Breakfast was quite good, but the windows couldn't be opened, so I kept seeing dust and lint floating around in the room. This seems to be a common problem with hotels where you can't open the windows.

We love the hotel room, it’s so spacious, clean and beautiful 😍 However, the location is not the best, it’s 18 minutes walk from the train station and still have to take another train ( 2 stops) to Venice. Initially we thought the hotel will provide free shuttle service, but we were only told that our package is not included with the shuttle service and need to pay 20 euro per person for one way in order to use the shuttle service. This is a very small villa and I think they are short of staff to work? There’s only one receptionist when we first arrived, and when he directed us to the wrong room, he tapped the door and someone was inside??? He later then told us it’s a wrong room. When we came back at night, there are no receptionist at the counter ( we waited for 5-10 mins and rang the counter bell). We were so surprised that the cleaner that cleaned our room did not top up water for us, and didn’t even replace new glasses/ wash our glasses? The used glasses were remained on the same spots. Overall I think we mainly enjoyed the room, but mainly not there for service or if you need to travel out to Venice.

Good location close to Lake Garda. Big hotel. Sober design. Big comfortable rooms. Friendly staff. Good value for money.

Abbiamo avuto il piacere di trascorrere un fantastico w.e. di evasione presso questa struttura termale e non potremmo essere più soddisfatti dell'esperienza. L'arrivo è stato impeccabile. Lo staff della reception è estremamente cortese e professionale, gestendo il check-in in modo rapido e fornendo subito tutte le informazioni necessarie sull'utilizzo delle terme e gli orari dei servizi. Abbiamo alloggiato in una camera luminosa, pulita e arredata con un gusto classico ed elegante. Il letto era incredibilmente confortevole e il vero plus è stato il balconcino con vista sul giardino e un gran bello scorcio del Lago di Garda con alle sue spalle i monti imbiancati. A completare la camera un bagno abbastanza grande e dotato di molti confort per il benessere personale. Per le piscine Termali sono disponibili diverse vasche con varie temperature, con idromassaggi e getti cervicali. Area Wellness: la zona sauna, bagno turco, e docce emozionali è ben mantenuta e mai troppo affollata. L'atmosfera generale nella spa è di profondo relax con a disposizione delle buone tisane. La colazione è ricca, con opzioni dolci e salate e prodotti di qualità. L'esperienza generale è stata eccellente. Se dovessimo dare un unico suggerimento per ottimizzare ulteriormente il soggiorno, sarebbe quello di valutare la possibilità di anticipare l'orario del check-in (attualmente alle ore 15:00). Poter accedere alla camera anche solo un'ora prima permetterebbe agli ospiti di usufruire dei servizi termali con maggiore comodità fin dal primo pomeriggio.

It feels like I have discovered hidden gems. The surroundings are so beautiful, and the service of the hotel is superb. Preserving the exterior of the classic hotel, the interior has been renovated modernly. My mom uses a wheelchair, and the hotel gave the wheelchair user the best room. Also, I would like to compliment the chef who prepared the breakfast. Fresh and diverse fruits are prepared more than the famous four-star hotel, and the food is all delicious. Offering luxurious service for the price, this hotel is comparable to the name of a villa. This hotel is far from a train station, bus terminal, and public parking lot, but it is close to the airport, dock, and beach. We stayed in Venice for 18 nights and 19 days because my mom is sick, and if you are a traveler who can afford time like us, you'd better stay at Lido Island, travel to the surrounding islands, and enjoy the beach through this hotel.

Stayed for 2 nights. The hotel and the island are absolutely beautiful — a real gem. However, there’s a big but: catastrophic lack of staff. The service level is very weak. You can see the staff are trying their best, but there are simply not enough people. In the morning, all hands are on deck for breakfast. The reception and concierge desks are empty — when we asked where everyone was, we were told: ”Sorry, they're all serving breakfast.” Breakfast itself was a struggle: huge queues for coffee, and tables were left uncleaned. That said, this is the only downside of this beautiful place. Everything else we really enjoyed. Tip for future guests: Don't be afraid to book a room in the separate building overlooking the lagoon. Yes, it's a long walk, but the view from the room is absolutely worth it.