Hotele z: Pools w Hiroshima Prefecture, Japan

Udaliśmy się na południe od jeziora Biwa i dotarliśmy do hotelu Hiroshima Prince, gdzie miał się odbyć szczyt G7... Niespodziewanie, nieuprzejma kobieta z recepcji sprzedała nam nasz typ pokoju i nawet nazwała go lepszym - ale to, co nam dała, to były dwa pokoje o nieregularnym kształcie, z bardzo silnym stęchłym zapachem, które były bardzo duże i niewygodne w użytkowaniu... Wyraziliśmy więc niechęć do pozostania w hotelu, kontaktując się z działem obsługi klienta Ctrip i nalegaliśmy, aby to naprawili. Na szczęście Ctrip mi pomógł. Po ponad dwóch godzinach kłopotów w końcu umieścili dwa pokoje, które zarezerwowałem, na tym samym piętrze (co to za zachowanie, że nie dają im pokoi, skoro wyraźnie je mają?) i obiecali zwrócić różnicę w cenie i przeprosić... Obsługa klienta Ctrip również mnie zrekompensowała i pocieszyła... Nie mogłem odpocząć do 2 w nocy... Ale poza tym rozczarowaniem, wschód słońca nad Morzem Wewnętrznym Seto 🌄 jest niesamowity... Wstań wcześnie, aby zanurzyć się w gorących źródłach i zjeść pyszne śniadanie w restauracji z widokiem na dach. Po prostu przyjmij przeprosiny z recepcji i odpuść! Przecież jesteśmy tu po to, żeby podróżować, a nie żeby się złościć, prawda? A potem pozwól, by jasne słońce zaświeciło i pozbądź się tych ciemnych i nieprzyjemnych rzeczy!

Overall its a good hotel with very good service. Location next to hiroshima station which was very convenient. However, disappointed with buffet dinner. Although hotel guest were offered 25% off. Mainly because of quality and most food offered were cold. For example, the grilled beef was not a slice as in the picture. It came in a small bowl with 2 tiny finger size beef which was cold. You know what happens when you put cold fat beef in your mouth! The buffet breakfast was unsatisfactory either. Sam kind of salad as dinner. For me i am a very simple person. Let me have my bacon and eggs, toast and coffee, i would be very satisfied. Unfortunately, it was not so! The eggs were fried in a bowl (cold as usual ) and there was something between ham and bacon but not everyday. Again most of the food were cold! Imagine a cold winter day of 1 degree celcius outside. And having to eat food that were not even warm! I would very much like to stay there again but would not eat there. Finally, i provided my credit card for check in so that any charges incurred could be deducted. But do not understand why they wanted me to pay for the buffet dinner first? Even though i had given them my room number? I obviously have no problem paying for anything!

It's my first time staying in ryokan with onsen and it was amazing since check in procedure full of warm relation and complete introduction to local habits till my first onsen visit. Something special is dinner in traditional Japanese way and sleeping on futons. Onsen with different baths and types of water is perfect after hard travel day and went us into the sleep in a seconds Very small and remarkable city around the hotel easy to walk around and keep a lot of nice photos to remember Super convinient location in 5 min to railroad station to Kobe and 30 min total to Shin-Kobe station. Staff support us even when we need to send luggage to the next hotel in Kyoto. Wish to visit it again

ナイトクルーズがなんと言っても良かったです。 ライトアップされた厳島神社の大鳥居も近くで見れましたし、夜空の星を見るだけでもなんだか癒されリフレッシュしました。お部屋も和室で広々。オーシャンビューで夕焼けも朝焼けも綺麗でした。 小さいですが鳥居も見えました。 食事も私たち夫婦にはちょうど良い感じでした。 薄味で重い揚げ物とかないのが逆に良かったです。

A delight to be able to stay in this wonderful property. The property is really new and still 'smells new' the highlight facilities are the shower-room next to the swimming pool and the gym. The shower-room is equiped is Dyson hair dryers and has 'unlimited towels' for use. The room is pretty large for japan standards and the parking here is a breeze. Highly recommend! Most shops and eatries are closeby and you can walk there, Donki (open 24 hours) is just about a 10-12 minute walk.

I come to the island mainly to visit the rabbits and enjoy the quietness with the rabbits in semi nature! And this is the only hotel I can stay on this island. But everything is on average with friendly and helpful staff! The only thing I want to give a feedback is the smell of the room. After staying there for 2 nights, my clothes came with a strange smells from the bedding and its dated and damped smell in the room. Everything is clean but when the building got old, smells will just come along inevitably. So its better to offer air freshener or purifier in the room.

Magnificent ocean view from the room and onsen. Very good service for everything: check-in, induction, restaurant, souvenir shop, check-out, shuttle bus… Definitely would recommend to friends.

We had a wonderful time enjoying the onsen bath, recliner lounge, ocean terrace and beautiful view from our room (Note: trip.com booking of lowest priced room with sea view is not correct as the room is located at the lowest level and you only see trees before the ocean. We need to pay extra to upgrade the room to a better view). There's a private onsen bath tub in the room too. They also provide free coffee, popsicle sticks and yukata at the lobby. Dinner and breakfast has a reasonable spread but most food (especially the fried ones) are pre-cooked and cold. So they don't taste as good. The location is high up the hills. It's not possible to get a bus and then climb up with heavy luggages. The best way is to take a taxi, so be prepared to pay the price.

スタッフさんが皆さん笑顔で対応がとても感じが良かったです ペットと一緒に泊まれるホテルという事を見逃していたのですが、特にペットの臭いがする事もなかったです お部屋に付いているお風呂は好きな時間に入れてとても良かったです

行きたかったシャトレーゼのホテルが広島に出来ている事を知り、しまなみ海道を通って行ってみました。ケーキセットから始まり、アイスのサービス、夕食も朝食もおしゃれでとても美味しかったです。シャトレーゼホテルのバイキングは、テーブルもゆったりしているので、景色を見ながらゆっくり食事をする事が出来て最高でした。次回は息子家族と一緒に来たいと思います。ホテルの方も皆さんとても感じ良く、部屋も大浴場もきれいで気持ちよく過ごせました。