Hotele z: Pools w Hyogo Prefecture, Japan

My non-smoking room smelled of smoke. Fortunately the staff were exceptional, and I soon received another room. One staff told me that because the room was ”Japanese Style”, and that I had to take the bedding from the closet, move the low table and make up my own futon. I live in Japan and I know what a ”Japanese Style” room is. Ryokans of a good grade will have staff make up the futons. When a hotel is too large, the work of making up the futons for all rooms becomes onerous, however, one wonders why ”five star hotel” if one has to make up one's own futon AND receive education on what a ”Japanese Style” room entails [ I am in the hotel business]. The lobby is bleak and looks cheap. No style, no charm. The seating is ugly and cheap. There are real plants here and there but no cut flowers. Cut flowers are very expensive in Japan. Too expensive for this hotel. The final point is that I booked this specific hotel in order to take a swim. Although the weather was fine, the pool had closed the day before I arrived. The pool was still full of water, perfect and peaceful, but ”closed”. No doubt, this saves on staff and other expenses, in the same way that making up one's own futon does . . . all this is fine for a hostel, but not for a luxury hotel. I have been generous with my star-giving because I like to be kind, and because several of the staff were truly exceptional in their kindness and service, however, we hope that the management will note our comments. Please pay for more staff and please keep your pool open as long as the weather permits. Global warming means pools can stay open longer. :-)

I had an amazing stay at Hanagoyomi Hotel! The highlight was definitely the food—both breakfast and dinner were delicious, made with fresh, seasonal local ingredients that really showcased the area’s flavors. The environment is stunning too; soaking in the hot springs while facing the sea was pure bliss. The staff were incredibly thoughtful and attentive, and communicating in English was never an issue—they made everything so smooth and welcoming. Highly recommend this place.

quite disappointed with this hotel facility. the bed is aged and the facilities are old.the beds made me back pain as well...however, the staffs are super friendly and nice. the location of the hotel needs a bit walk to the downtown. with a high slope. but they do offer shuttle bus which is a good thing.

Good price with a nice view. View of the bridge during the day is breathtaking. The new wing’s rooms are a lot nicer. Not much service. No one helps you with luggage when you arrive. And staff don’t look too helpful or happy. The hotel is near outlet and easy drive to Kobe city centre. Breakfast is good with a lot of bread variety. You need to bring your room towel to public bath. For this price I wouldn’t mind staying there again.

Huge hotel with great facilities, but gym, sauna, onsen and pool have to be paid extra and at high prices. That left a very bitter aftertaste. The room was large but a bit dated and could be cleaned better. The service at the reception could be nicer and speak better English. However, the rest of the service staff were extremely nice and helpful. Early check-in was possible free of charge. The hotel is very close to Kobe airport, but only offers a shuttle service for the train stations. Why not also for the airport is somewhat questionable.

The hotel offers free wifi only inside the room. When you step outside your room, there is no free wifi in the lobby or even in the corridors outside your hotel room. There us a free shuttle service to Sannomiya. View outside our room is nice though.

とても満足です！海が目の前の立地で、清潔感もありました。強いて言うなら、トイレが付いていないので、1回1回鍵閉めて出てトイレに行くのが面倒でした。プールは夜はゴミや虫の死骸が浮いていましたが、朝イチにはとても綺麗な水になってました！水着の脱水機もあるので、全体的には満足です。隣接しているレストランもとても美味しかったです。

設備がとても良かったです アミニティはお持ち帰りOKでとても可愛いし お部屋もコンパクトで過ごしやすかったです。 プラス1000円でサウナ利用出来るのも良かったです 隣にプールがあるのでプールも利用出来ちゃいます 夜はプールサイドでバーを楽しめるのでホテルだけでも満喫できます。 周辺施設との連携もあり、周辺施設クーポンが色々あったので散策してみましたがとてもいい思い出が出来ました ホテルはワンドリンクウェルカムサービスもありました！ 近くのお土産ショップのクーポン券も付いてました！ ロビーを通らずお部屋に行けるので宿泊部屋への出入りも気兼ねなく出来ました🙆♀️ このコスパで海も見えて最高でした(*｀ω´)b

I booked this place at the last minute as we wanted to extend our stay in Arima Onsen by one night and most hotels were fully-booked. I searched on *********** but couldn't find any suitable accomodation so thought to try Trip.com. This hotel came up only on this site and I was delighted to find it. At first I was concerned by the lack of reviews, but all the reviews were good and the room looked ideal for a family of four; 2 western beds and 2 tatami beds, with spacious living area and separate bathroom and toilet. It was really great value for money. The size of the room was very generous, and the facilities were great. We made use of the Onsen baths and the table tennis room during our stay. None of the staff spoke english but this wasn't an issue as they were all adept at using google translate. The location is also fine - it is situated between the town and the ropeway, so it is easy walking distance to each, which was very useful since they dont offer any shuttle service. All in all I would reccomend it for a short stay in Arima onsen as it is really good value for money.

海のそばで心地よい風が吹き、暑さも控えめで、すごく素晴らしい旅行になりました！内部のデザインもとてもかわいく、ウェルカムドリンクもあり、レコードを聴くこともできました！ただ一つ気になったのは、虫が網戸にくっついていたり、プールに浮かんでいたりしたことです。夏の夜なので虫の問題は避けられないと思いますが、それだけが少し残念でした。それ以外は本当に素晴らしかったです！