Hotele z: Pools w Okinawa Prefecture, Japan

My 6-year-old daughter and I stayed here for two nights out of our five-night trip to Okinawa. After staying at R Hotel (name withheld) in Itoman City, I was quite disappointed with this hotel. **Pool:** The tiles in the lazy river were peeling off in places and scattered around the poolside, which felt dangerous. The floor of the lazy river also had peeling sections where my foot got stuck, causing pain. On the first day, I saw a plaster on the poolside, and it was still there on the second day, which was unpleasant. Don't they clean or repair things? Also, the blue towels for the pool were limited to one per person per day and couldn't be exchanged, which was a stark contrast to R Hotel. The large slides were all a lot of fun, though. **Public Bath:** There were no small, thin towels typically used in baths, so everyone was walking around naked between the bathing area and the changing room, making the changing room floor sticky. **Laundry:** I didn't use it but peeked inside. It was an old-fashioned twin-tub washer, and people were waiting in line in the heat, which looked difficult. I thought it would be much more convenient if there was a system to check machine availability from the room. **Staff:** The gentleman with glasses was very kind and made a good impression. However, the woman I spoke to when I called the front desk from my room for an errand was very unhelpful and kept me on hold for about a minute. (I wanted to borrow a clothes drying rack, but she didn't seem to understand what a clothes drying rack was). **Breakfast Venue:** Being able to book in advance via smartphone made it very smooth without having to wait in front of the venue. The wet wipe dispenser had a huge queue. Perhaps individual packaged wet wipes would be a better option? **Drink and Snack Service:** This was very good, but the cocoa and café latte were awful. I had stayed at this facility before it became Grand Mercure. Even with the renovation and cleaner look, the number of elevators hasn't changed, and they were always crowded. Also, signs of aging are visible in various places. My daughter loved the pool, so I might stay here again if she wishes, but please address these issues.

The check in was very easy, as was finding the location along of the villa on the beach. The condo/villa is absolutely stunning with a view of the ocean that cannot be beat. We appreciated the gorgeous sunsets, the pool and soaking tub on the 2nd floor balcony, and the outstanding views of the beach and island (Yojima) in the distance. The beds were some of the most comfortable we slept in while in Japan. We deeply appreciated the amenities - breakfast and food delivery (sausages, veggies, fresh bread, eggs and drinks) upon arrival, and found the layout of the house was fantastic for our family of 5. With two sleeping areas downstairs (kids), and an upstairs master bedroom (parents), we had MORE than enough space. One thing we would have liked about the location description online is an understanding that there is VERY little near by in terms of restaurants, convenience stores, etc. Depending on the weather, not much is walkable within 15-20 minutes. We ate at the Taco Rice restaurant, and walked 30 minutes to a local supermarket, and we drove the other places we needed to go. Also, the general impression we got from the website was that you can access the beach directly from the villa - sort of a, ”walk out to the sand” idea. You cannot. There is a 6-foot wall that separates the bottom floor of the villa with the actual beach area (needed for water level rising during storms, we get that :))... but there is no way down without jumping, nor a path to the beach (from our #3/C Villa, at least). We ended up jumping down the retaining wall using their small gate, walking around to a local business area that had a clear path, and accessing the beach that way. This was fine, don't get me wrong. Also, while the view is spectacular (and it really is), there is a TON of rebar from a former construction project (unfinished, we asked around) that sticks up out of the ocean at low, or extremely low tide (both of which we experienced while visiting - the extremely low tide happens each new/full moon, we were told). When this occurs, the beach stretches for 550 yards. We were able to ”walk and explore” (careful of course of the coral!), but for 1.5 days, we had a view of tons and tons of rebar sticking straight out of the sand, that stretched for 100s of yards in each direction. Again, this did not ruin anything, but it would be nice to know when booking a pricey room. I think the views are outstanding, given the timing you take the photo :) Overall, we would likely not stay again for the price, but it was a relaxing and splurge-y way to get that Okinawa sunset in at the end of long trip (5 weeks) in Japan. We are grateful for this adventure and my shared experience in this review is simply to help families understand more about the property. We traveled in mid-July. Thank you!

Very good hotel! Location is amazing, surrounded by blue sea, very beautiful. Room is big, clean, and comfortable, with nice view. Staff are friendly and helpful, service is excellent. Breakfast and restaurants have many choices, taste is good. Facilities like pool and spa are high quality. Overall, very satisfied, worth the price. Will come again next time!

The ultimate choice in Okinawa! Stunning beach, caves, and perfect family vibe Our second room was just as wonderful. If you are looking to stay on the main island of Okinawa without taking extra flights to outer islands like Ishigaki, this is hands down the best hotel for a family vacation with kids. What we absolutely loved: * Stunning beach and nature: The beach is perfect and super safe for children. There is an incredibly beautiful, winding path along the shore. The rocky coastline, scenic caves, and lush tropical plants make walking around a magical experience. * A winning hotel chain: We highly recommend combining your trip with their sister property. If you do travel to Ishigaki, stay at ANA InterContinental Ishigaki Resort—it is easily one of the finest hotels on that island. Both resorts represent the absolute top tier of hospitality. * Flawless service despite flight issues: Our only complaint about the entire trip goes to ANA Airlines, as our return flight to Tokyo was delayed by 8 hours, which was quite exhausting. However, this is strictly an airline issue. It has nothing to do with the hotels themselves and their wonderful, dedicated staff who did an impeccable job. The local Okinawans at the resort are the sweetest and most welcoming people. Between the brilliant service, incredible nature, and great facilities, this was a dream vacation!

This hotel might seem a lot more expensive than other Naha city hotels, but it worth every penny & being one of our best stay in Okinawa. The large room does feel like a suite with the comfy sofa area equipped with a giant TV. We also enjoyed the large modern bathroom. The room deco & amenities are all sophisticatedly design. The hotel dining is top notch, make sure you book with their breakfast please! It turns out to be one of our best hotel breakfast in Japan. Not only they offer chef menu of sashimi rice bowl, the quality of buffet options are crazy, honey dripping from actual honey comb, 3 options of miso from different origins to make your own soup, wide spread of veggies, breads & teas… we skipped lunch after. We also had birthday dinner in “The Long Vocation” restaurant and we were quite impressed by their food & drink and service. We stayed over typhoon, & we were very glad to have chosen to stay in Southwest Grand which offer late check out, indoor pool & good variety of food. The location is gold, the only little issue is they don’t have car park on site and the closest paid one requires 1-2 mins walk outdoor. It maybe a little hectic during some weather condition. Big shout out to the 2 lady staffs who help guests with luggages at the entrance frighting over strong wind & heavy rain, they were amazing! We missed our stay already and do hope to stay at this hotel again when we revisit Naha, hope to able to use their outdoor pool in a better weather. Overall highly highly recommended!

The structure of the hotel is old, but the rooms have been updated and were very comfortable and new. I absolutely loved the retro charm of the place and the common areas such as the atrium pool and inside courtyard area were beautiful spaces. What the marketing doesn’t show is the vast open spaces at this hotel, the stunning landscaped gardens and the art-spaces such as artist in residence and exhibition space. I was blown away by this and enjoy a fantastic painting workshop with the artist who focuses on the local flora and fauna of Okinawa. The best point about this hotel is the staff. They are all incredibly lovely. Lisa and another lady name starting with H on front desk especially were so amazing, very helpful! One night there was an error with our dinner and the chef personally came to apologise. He replaced our meal with a local menu which was incredible and after eating he said the bill was on him as a gesture of apology. I was truly touched by this gesture of kindness. Areas for improvement: the kitchen being closed outside of designated times. If you want food at 10am for example, no chance. Also nowhere to buy drinks near the pool and beach. Food options are not great and the buffet is really mediocre. Also, I would expect their approach to sustainability to be better on an island like this. There is an overuse of plastic, especially single use such as straws and each tiny piece of cake at the buffet being individually wrapped. Really no need for that. I do worry where all this plastic is going. Beach is smaller than it looks. Can’t swim, very shallow full of seaweed and dead coral. Very quiet. Very strict lifeguard: no throwing a ball, no jumping, splashing, laughing it seems. We were using an empty bottle to collect water and build a sandcastle -he removed it. No standing on inflatables. No swimming outside of the fenced off area. From what I’ve seen this is an island-wide thing though, not limited to here. Local area: really not much to see and do outside of the hotel.

The hotel meets the standard and perfect for the budget. I found out a great bakery near by, just 1 min walk And there are bikes for u for free Very convenient to go to minimart down the road

Outstanding Family Resort Experience We had a wonderful stay and would highly recommend this resort to families visiting Okinawa. The service throughout our stay was excellent. Every staff member we encountered was warm, helpful, and genuinely committed to making our holiday memorable. One of the best decisions we made was purchasing the Savvy Club package. It offered excellent value through discounts on restaurants and activities, and an added bonus was that lunch and dinner were complimentary for children under 12. For families, this made a significant difference and enhanced the overall experience. The range of activities available was truly impressive. Beyond the usual water sports, there were opportunities for snorkeling, diving, and unique marine life programs. Our children especially loved the experiences with the sea turtles and dolphins, which became the highlight of the trip and created memories they will talk about for years to come. Swimming with the dolphins was particularly special and an experience we will never forget. Another standout feature was the indoor water park. It was a huge hit with our children and provided the perfect alternative when the weather was either rainy or simply too hot to be outdoors. Having such a high-quality indoor facility meant there was always something fun for the kids to do regardless of the conditions. What stood out most was the level of care shown by the staff. As we had a very early flight on our departure day, we informed the hotel that we would be checking out before breakfast service started. Without hesitation, they kindly prepared breakfast bento boxes for our family to take with us. It was a thoughtful gesture that perfectly reflected the hotel’s exceptional hospitality. From the facilities and activities to the outstanding service, this was one of our favourite family holidays. The children are already asking when we can come back, which says it all.

An absolutely amazing new hotel! The location is fantastic. Even without a car, you can take the airport bus, and in about 50 minutes, you'll reach American Village. From the bus stop, it's just a 5-minute walk. The surrounding area is incredibly convenient, with Aeon Mall, famous sushi restaurants, ramen shops, 100-yen stores, Starbucks, and Okinawan cuisine all nearby. The hotel's location is also beautiful and easily visible. I've stayed in hotels in Naha city before and really liked them, but this new opening in American Village has completely won us over. The rooms are incredibly spacious and grand, featuring a washer/dryer combo, a kitchen, a large refrigerator, a microwave, plus a big living room and a balcony. The front desk staff and cleaning crew are all very friendly and professional. If you're planning to visit the central part of Okinawa, you absolutely must come here to experience this unique apartment-style hotel. Spread your luggage out however you like; the space is so free and comfortable. A must-stay!!

The hotel is located on Kouri Island, with a very nice view of Kouri Bridge. The room is large and equipped with cooking utensils. It can accommodate many people. The cleaning time was very random and did not follow the schedule, and the hotel staff came into the room to clean without prior notice. I was a bit dissatisfied. Since I had notified the hotel through Trip.com before departure that I would arrive very late, but when I arrived, I found that the front desk was closed, and there was no prior notice from Trip.com or the hotel about the key collection arrangements, which made my group very panic. Fortunately, I found Trip.com customer service to find the password. Thank you to the customer service and compensation for helping me handle it that day.