Hotele z: Pools w Jeju Province, South Korea

This hotel is located right above Lotte Duty Free, making the transportation incredibly convenient. Even when we booked day tours, we were always the first stop. Plus, the hotel offers a free airport shuttle – it's a 15-seater on a first-come, first-served basis. And a huge bonus: you don't need a converter for charging, which is really helpful! Just a small suggestion: it would be great to have a chain on the bathtub stopper to prevent splashes. As for the pool, it costs around 60 for a swim, but if a child goes, the adult accompanying them also has to pay, essentially making it a two-person charge.

The room floor was quite dirty and sticky to walk on. The bathroom mirror and crevices were also dirty. Everything had a charge, no complimentary water. The exterior environment was very nice, with large green spaces and woods. The pool was good, but it cost money to use, and parents with children had to be present and also pay. Even the lounge chairs had a fee, which was my biggest complaint. The location is excellent, right across from Shilla Duty Free, and there are many delicious restaurants and cosmetic shops nearby.

The hotel was very clean. It's a shame we stayed for two nights and it was cloudy and hazy every day, so we didn't get to see the true beauty of Mount Lu. We stayed in a suite, which was perfect for a family with two kids. The beds were comfortable, and the air conditioning was surprisingly quiet, which is great for light sleepers. Perhaps due to the climate, there were a lot of small flying insects at night, but the staff were constantly cleaning them out of the pool, and the water was very clean. The Ivory Brunch downstairs was delicious, and the supermarket had plenty of options. The changing rooms by the pool were also exceptionally clean, and they even had skincare products available. Highly recommend!

The hotel's sea view is absolutely stunning, and the owner is warm and provides excellent service. The accommodation is very comfortable, and the surrounding restaurants, convenience stores, and transportation are quite convenient. It's about a 40-minute taxi ride to the airport and around 30 minutes to Shilla Duty-Free in the city center. You can go for a morning run along the coastline, and the sunsets are also incredible. It was a fantastic experience.

The accommodation is really spacious, and having three bathrooms was so convenient. My kids said this was their favorite place to stay, probably because they're teenagers and enjoyed having so much space to themselves, like their own rooms. But honestly, it was my favorite too! The kids could relax on the second floor while my husband and I hung out on the first. The only minor thing I'd personally wish for is slightly lower pillows. Also, it might have been because it rained the day we arrived, but it felt a bit damp after a while. Everything else was great though!

Overall, a pretty good stay for four consecutive nights. The beach is just a 10-minute leisurely walk away. The air conditioning in the room was a bit noisy, but it didn't really bother us. The room itself was very comfortable and spacious.

I've been back home for a week, and I finally have time to write a detailed review of this hotel, named after the ancient Silla kingdom. First, the good points, which are the only things I found worthwhile. The hotel is built into a cliff, boasting unique natural scenery. It cleverly integrates lush vegetation into one side of the hotel, creating a rich and layered temperate island characteristic. Strolling through it is incredibly relaxing. In the distance is the surging sea, and nearby are cliffs and a sandy beach – being there is truly enjoyable. Now that I've covered the good, here are the things I found intolerable and unacceptable: 1. The room the hotel provided was not the one I booked. I had reserved a mountain-view room with a balcony, but they gave me a room without a balcony, and the window overlooked a parking lot. 2. After I requested a change, the hotel moved me to another room. It did have a balcony, but it was still near the parking lot. 3. What made me even angrier was that the hotel clearly hadn't cleaned thoroughly. In the new room, I found uncleaned hair in the sink and water stains in the bathroom. The picture shows hair in the basin. 4. After communicating with the hotel again through Trip.com, the hotel staff at the front desk was expressionless throughout, with dull eyes and mechanical service, showing no apology whatsoever. They showed me another room that was even worse than the current one. I had no choice but to ask the hotel staff to clean it again, and I ended up waiting for nearly two extra hours because of this. 5. The hotel breakfast was terrible. The local specialty food was extremely unappetizing and hard to swallow. The coffee used low-quality beans. There was an area that seemed to be for Chinese food, which was completely unrecognizable. The fruit selection was basic, truly basic. The only edible options were the Western food and ice cream, which were actually good. Perhaps you might think my review is harsh, but given the room rate I paid, I feel I have the right to be this critical. And for breakfast, at nearly 300 RMB per person, honestly, 'basic' is the only word I can use, especially for the fruit. The entire staff at the Shilla Hotel seemed to have a grim, tense, and deliberately distant demeanor, which was genuinely off-putting. Overall, I'd say this hotel completely fails to meet expectations. Many areas need significant improvement. If I had to choose again, I definitely wouldn't stay here.

The hotel lobby offered welcome drinks in the afternoon. The room was clean. This time, our deluxe sea-view family room (636) had a balcony with an unbeatable view, and we had a very comfortable stay. The swimming pool is small and shallow, really just for soaking, not actual swimming. The operating hours (13:00-21:00) are a bit awkward, making it impossible to use for those arriving late in the afternoon for a one-night stay. However, the sea view is a big plus, so I would choose this hotel again in the future.

The hotel environment was just okay, to be honest. We were assigned a ground-floor room, and you could walk straight out to the outside from the balcony door, which meant privacy was a bit lacking. There were tons of tour groups every day, making check-in a slow process. On our second day, nothing in the room was replenished. I'm pretty sure they only vacuumed the floor and made the bed. Nothing else was wiped down; stains on the mirror and dust on the desk were still there after housekeeping. I had to disinfect and wipe the toilet seat myself, or you'd better bring your own toilet cover, otherwise, you'll find it's dirty even after a quick wipe. Breakfast options were very limited, not much to choose from. Some staff were friendly, but others seemed annoyed by Chinese tourists. Besides being close to the theme park and water park, I generally wouldn't recommend it.

Seamless check-in experience due to self check in kiosk. Staff was able to assist with storage of breast milk. Room was spacious with a spacious bath tub and a beautiful ocean view. However, gym was stuffy and no water filter or towels provided. So do take note. Basic gym equipments in a small room. Overall, still enjoyed my time here. If you’re a foreigner, do wait for the staff to finish checking your room before officially checking out. If you’re a local, I observed to be quite instant. So there is quite a local first, foreigners second service here. But to each its own. Just be patient and be happy.