Hotele z: Pools w Sarawak, Malaysia

The only good thing about this hotel is the strategic location. We are disappointed by the bad room service provided by the hotel where room service has been requested but no staff was sent to clean up the room. When requested explicitly, the staff claimed that cleaning has been completed, but apparently the room is dirty

City Rise Hotel Miri – Spacious Room & Great Location The room was huge and spacious, although our double-bed room had no window. Unfortunately, there was a strong urine-like smell coming from the toilet when we first opened the room door, which was quite unpleasant. I also found some hair beside the bed, so cleanliness could definitely be improved. The basement parking is limited, and one annoying thing is that you need to check in first before you’re allowed to park in the basement. We were told not to park at the side of the lobby even just for a short while while checking in. We explained that we needed to check in first, but the security guard said the area was for police 😂. The security staff at the lobby could also have been more welcoming and friendly. During breakfast at Called Coffee Café, I found it quite funny that they didn’t have latte available. 😂 On the positive side, the location is very convenient, with plenty of places to eat nearby and easy access to Parkson and Imperial Mall. The breakfast selection was otherwise awesome, and the room itself was very spacious. Overall, the hotel has a great location and lots of potential, but there are some areas that could be improved, especially cleanliness, parking arrangements and customer service.

The hotel has an old vintage charm, and you can tell it must have had a grand atmosphere during its prime. It mainly features older furnishings, so it’s suitable if you don’t mind that style. The cleanliness is highly commendable, as maintaining older items requires great care. The furniture is well-maintained, sturdy, and fully functional.

View from the room is absolutely breathtaking. The room is very huge with balcony, amenities in the room is complete (except there is no toothbrush & toothpaste provided), including efficient shuttle service from the lobby to the hilltop rooms, and the cool pool area. However, the area itself and some component of the room seems worn down. Regular maintenance check needs to be done to maintain absolute cleanliness of the whole area and the rooms.

We had a wonderful stay at voco, an IHG Hotel. The hotel was beautiful, clean, and very comfortable, with a modern and relaxing atmosphere. The room was spacious, well-maintained, and had everything we needed for a pleasant stay. The staff were friendly, professional, and very helpful throughout our stay. We really appreciated the excellent service and attention to detail. Overall, it was a lovely experience from check-in to check-out. A great choice for anyone looking for comfort, quality, and good hospitality. We would definitely be happy to stay here again! ❤️

Just arrived at the hotel and was informed that there was ongoing water pipe repair work outside, which caused a temporary water disruption during the daytime. We couldn’t shower or wash our hands for a while, which was quite inconvenient. Thankfully, the water supply returned to normal again in the evening. Front desk staff were still very polite and helpful throughout the situation. We booked the Deluxe Single Room, and the king-sized bed was very comfortable and spacious, enough for us two adults and our 2yo child, with plenty of extra space. However, the bed felt slightly damp when we first arrived, but it became better later at night. The hotel also has a family pool and direct beach access, which makes it a great place for families with kids to relax and unwind. The buffet breakfast menu was also quite rich with plenty of choices.

Had a wonderful stay at Jinhold Hotel Miri! The room was spacious, clean, and very comfortable, with all the essential amenities provided. The staff were friendly, professional, and always ready to assist with a smile. The hotel's location is convenient, with easy access to the airport, shopping areas, and local attractions. The breakfast offered a good variety of choices, and the overall environment was peaceful and relaxing. Great value for money and an excellent choice for both business and leisure travelers. I would definitely stay here again on my next visit to Miri!

Location is strategic , friendly face and service from front desk. We even got an upgrade on our very first visit ! We are truly impressed with the 3m water filter amenities in the room itself. Breakfast selections are delightfully even their welcoming gelato is meltingly divine - recommended strawberry and pandan flavour !

I was quite disappointed with my experience at 56 Hotel. On our first night, at around 7 PM, we returned to our room and could clearly hear the children in the room next door making a lot of noise, while the parents were also speaking very loudly. I understand that children making noise is sometimes unavoidable, so initially, we did not want to blame the other guests. Instead, we assumed that the main issue was probably the hotel's poor soundproofing. We wanted to contact the front desk, but although there was a telephone in the room, we were not sure which number to dial. As far as we could tell, the phone seemed to be mainly for room service/food orders. So, rather than guessing, we actually went all the way back to the lobby to make a complaint in person. The first staff member who spoke to us seemed unsure of how to handle the situation and eventually said that they would need to get the manager. The manager did come over and listened to our concerns. He also said that he would ask the guests next door to lower their volume, which I appreciated. However, what really frustrated and disappointed me was that throughout the conversation, the manager never acknowledged or even mentioned the hotel's poor soundproofing. I am not expecting a hotel to completely prevent children from making noise, nor am I asking other guests to remain completely silent. What I would expect, however, is for the hotel management to recognize when the problem is partly caused by the hotel's own facilities. The fact that we could hear the conversations and noise from the room next door so clearly suggests that the soundproofing between rooms is inadequate. Simply asking the neighbouring guests to lower their volume may solve the problem temporarily, but it does not address the underlying issue. The next guest could easily experience the same problem. For me, the biggest disappointment was not the noise itself, but the way the complaint was handled. I would have appreciated more acknowledgement and transparency from the management regarding the hotel's soundproofing. I hope the hotel will take this feedback seriously and consider improving the soundproofing, rather than treating each complaint as an isolated issue.

It was a beautiful experience. Our stay in Pullman Kuching is fun. The room is so comfortable and clean. We were surprised because my requests were granted and we were able to celebrate a late birthday celebration for my cousin. Also, the city view from our room is so beautiful and we can see the sunrise. We highly recommend this hotel.