Hotel com excelentes quartos, a comida é ótima e o atendimento muito bom, em especial jovens muito atenciosos, tais como na recepção: Joana e Bárbara. No restaurante: Beatriz, Daniela, Bruno e Paulo.
Tive a oportunidade de conversar com eles e sempre muito prestáveis. O Hotel tem um ótimo SPA, perde apenas por ficar no exterior e pela falta de ginásio.
Outra coisa que achei bom foi o WC, com chuveiro e muito moderno.
The staff was very careful and friendly, always careful to the guest, we loved the hotel, and we will certainly return in the summer to enjoy the outdoor pool.
A grand hotel in the old style. It was undergoing significant renovation while I stayed, so they're clearly making an effort to remain competitive. Staff was courteous and helpful. The dinner in the restaurant was tasty and filling at a good price. All in all an excellent value. My only complaint is the strong musty odor in my room. Fortunately the weather was good so I could open the windows wide, but the hotel really needs to eliminate the source of the smell.
I didn't know before visiting Luso that it's famous for the quality of its water. The photo show the spouts in the center of town where locals come to fill their containers.
simpatia da receção
disponibilidade de ginásio
acesso à piscina pelo hall do hotel e atravessando o bar
pequeno almoço fraco - apenas 1 variedade de queijo e de fiambre, iogurtes com acondicionamento desadequado
O serviço do hotel continua 100%.
Os funcionários são sempre prestativos e atenciosos, o pequeno-almoço sempre muito bom e bem variado. O conforto do quarto excelente, a limpeza também excelente. Os jardins bem cuidados,piscina e o jacuzi sempre com agua quentinha. A paisagem circundante é linda, com o Rio Caima bem ao lado do hotel, ótimo para uns passeios a pé ou de bicicleta.
No restaurante o serviço de atendimento tem vindo a melhorar, já não se espera para ser atendido imenso tempo como antes. Quanto a qualidade da comida, no meu ponto de vista(visto que sou cliente frequente do hotel/restaurante), ainda está muito aquém do que já foi um dia, que era muito boa.
No geral, o hotel para mim é um excelente lugar para uma escapadinha de descanso.
The hotel was able to accommodate a slightly early check in. The room itself was clean but the carpet stained.
Outdoor pool was under renovations and made use of the indoor pool and hot tub (make sure to reserve a time slot upon check in).
There is free parking on the street or in an underground garage that has a very steep ramp.
Breakfast was decent and had eggs, mushrooms, sausage, yogurt, and pastries. The coffee could have been better.
Hotel extraordinário, com ambiente muito acolhedor e harmonioso. O staff são de um profissionalismo. Quanto ao SPA é maravilhoso, as profissionais são excelentes.
Fantastyczny
Oceny: 112
9,5/10
Cena od
202 USD
za noc
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7.9/10
Good
II like coffeeVery satisfied, I had a good rest last night! In the morning, I walked out of the balcony and saw the blue sky and sea. I could almost see the American coast on the other side of the sea, and the first rainbow of 2024. I am full of hope and confidence in the future.!
GGuest UserA grand hotel in the old style. It was undergoing significant renovation while I stayed, so they're clearly making an effort to remain competitive. Staff was courteous and helpful. The dinner in the restaurant was tasty and filling at a good price. All in all an excellent value. My only complaint is the strong musty odor in my room. Fortunately the weather was good so I could open the windows wide, but the hotel really needs to eliminate the source of the smell.
I didn't know before visiting Luso that it's famous for the quality of its water. The photo show the spouts in the center of town where locals come to fill their containers.
JJanusz z OlsztynaIf someone is looking for a non-commercial place, but at the same time warm, friendly and naturally composed, then this is a 100% sure choice: without the advantage of form over substance, excellent cuisine (I recommend buying the HB option, it's worth it!), very friendly staff, no crowds and full harmony with the surrounding nature. The location on the lagoon itself adds an additional touch of nature. Away from the hustle and bustle, without rushing. You may get the impression that time slows down here a bit, or maybe it flows differently?
GGuest UserThe hotel service remains 100%.
The staff are always helpful and attentive, the breakfast is always very good and varied. The comfort of the room is excellent, as is the cleanliness. The gardens are well-maintained, and the pool and jacuzzi always have warm water. The surrounding landscape is beautiful, with the Caima River right next to the hotel, great for walks or bike rides.
In the restaurant, the service has been improving; you no longer have to wait as long to be served as before. As for the quality of the food, in my opinion (since I am a frequent customer of the hotel/restaurant), it is still far below what it once was, which was very good.
Overall, for me, the hotel is an excellent place for a relaxing getaway.
SSaabFanaticThe hotel was able to accommodate a slightly early check in. The room itself was clean but the carpet stained.
Outdoor pool was under renovations and made use of the indoor pool and hot tub (make sure to reserve a time slot upon check in).
There is free parking on the street or in an underground garage that has a very steep ramp.
Breakfast was decent and had eggs, mushrooms, sausage, yogurt, and pastries. The coffee could have been better.
MMadalena Dias dos SantosFabulous. Impeccable service and staff, spa with very good heated pool. Sauna and jacuzzi included in the spa. The spa was free for guests to enter. We had dinner at the hotel restaurant and the chef deserves a Michelin star at the very least. It was simply divine. The breakfast was also very good. What an unforgettable experience, we felt as if we had enjoyed first class service in the 1920s. The whole atmosphere makes the guest feel like they are traveling back in time with all the luxury. The rooms are modern and comfortable. I've been to many guesthouses, but I've never been to a place like this that met all the requirements and gave that feeling of lost luxury. A jewel to (re)discover. The best historic hotel in Portugal. I will definitely be back very soon as there is no other palace hotel or guesthouse that comes close to this one.
GGuest UserGood service but lacks several things to be a true 5*
Gym is awful even for a 4* hotel…
Breakfast is good but not great; lacks variety
Locations is great
邓邓The room is okay, the town is relatively small, very close to the town center, walked to find a restaurant, and saw a Chinese-owned friendship mall. Prices are relatively low in Europe, and I feel safe.
GGuest UserThe hotel was perfect, the attention was excellent and very fast check in. Parking at the hotel door free and very accessible if you carry baggage or cars.