Hotele z: Pools w Makkah Province, Saudi Arabia

This was my second stay at Violet Hotel and it was as good as my first trip. I honestly love this hotel for its calm, quiet, and clean environment. It is ideal for families because of all its facilities, its breakfast buffet is a perfect blend of dishes, and its location is ideal for anyone performing Umrah. It has a 24/7 shuttle service and you can also get a cab for 10-15 riyals to Haram, which takes around 5 min. The shuttle drops you at the Ajyad street from there it's a 5-7 min walk to King Abdul Aziz Gate. The return spot is the same. Cabs usually drop you right at the Abdul Aziz Gate, no walk. So it's your choice. For the prices they charge, this hotel is excellent value for money. I happily prefer it over the hotels located near Haram but are crowded and don't offer much in terms of facilities

Overall, my stay at the hotel was good. The room was clean, comfortable, and the staff at the reception were polite and helpful. However, I faced a major issue with the Wi-Fi in my room. I called the reception several times to report that the internet was not working. Each time, I was informed that the IT team had checked and confirmed that the Wi-Fi was working properly. Unfortunately, when I returned to my room, the issue was still not resolved. After calling the reception again, I was told once more that the IT technician confirmed everything was fine, but the Wi-Fi continued not to work. This was disappointing, especially since reliable internet is very important during a hotel stay. I hope the hotel takes this feedback seriously and improves coordination between the IT team and reception.

We stayed at InterContinental Jeddah for three nights over New Year’s Eve, expecting a special experience, but unfortunately the service was mediocre and underwhelming. Despite contacting the hotel two weeks in advance and receiving confirmation, the room was not prepared for three people upon arrival. Communication with reception and housekeeping was disappointing. An additional bed had to be requested twice, and when it finally arrived it was set up with a questionable brown blanket instead of proper white bedding. It took further effort to have it corrected. We also had to repeatedly ask for an extra towel for the third guest. The instant service phone line was constantly busy, forcing us to walk to reception multiple times. Even basic items like bath gel dispenser were not refilled, we had to call. Guest Relations contacted us via WhatsApp to ask about our stay, but after we responded, there was no reply at all—it appeared to be an automated message. Reception staff were forgetful and not proactive, despite the reception never being particularly busy during our stay. When asking about New Year’s Eve events, no one mentioned or attempted to upsell the hotel’s own buffet or any other activities. We only discovered the daily buffet (available until 1 a.m.) later when speaking directly with restaurant staff. There was also no information provided about Africa Cup screenings. On a positive note, the facilities are clean and well maintained, and the breakfast staff were the only truly attentive and professional team members throughout our stay. Particular thanks to the Egyptian(?) manager and his team. Overall, the hotel has potential, but the service level does not currently reflect the InterContinental brand, especially for a holiday stay.

I just wanted a quiet place to relax, but I did not get that. There were a lot of families with lots of children running around, and even in my room I couldn’t sleep at night because I could hear the children in the room next door screaming. The hotel couldn’t move me because they were full. I don’t understand why the rooms aren’t sound isolated for the price we are paying. The pool area was also constantly having kids running around. I was also disappointed that I had to cover up at the pool. All my Saudi friends told me in fancy hotels you can wear bikini so was very disappointed that I had to cover up, The food - I had a club sandwich that was awful, and I payed 75 SAR so I was very disappointed in the taste and quality of those ingredients. However the other meals especially dinner and deserts were very good. The Spa area when I went didn’t have anyone to help me.

Excellent hotel with clean and comfortable rooms. The staff were friendly and professional, the service was outstanding, and the location was convenient. I had a great stay and would definitely recommend it.

Good location, nice small and cozy clean rooms. Just discovered that level M has a nice recreation place suitable to have small business meetings or to get together. Avoid moving to Adagio as an upgrade because that's more of apartments. Good for family stay at Adagio.

The hotel was really nice, everything went smooth and really appreciate all the stuff of doing good job. I rarely staid at the hotel because I was in the mosque all the time or out but I come to the hotel for rest. The only issue I consider has to be mentioned and I am not complaining at all, under the beds there were some of food like chocolate or something that was not cleaned. This is only to improve because a such hotel must have everything under control. I will be back on November, and I will surely book through you Ruba hotel. Regards!

I spent three days in this Hotel. The location is good as it is within walking distance to the beach side (note the beach is not swimable) and it’s closed to a few food court and shopping centre. The Hotel had a gym and sauna. Facilities in gym are not well maintained but sauna dan swimming pool are good. Food is not bad for an Indonesian Australian tongue. Service is very good thanks for some staffs that could speak English (mostly Bangladesh). The distance to the airport is around 20-25 minutes so that’s one of the drawbacks. I will recommend this hotel

The accommodation they gave me was a two-story unit, but for the 550 Riyals I paid, it wasn't worth it. It should have been much cheaper because there were no services or facilities, just rooms.

Excellent hotel! The room was very spacious and spotlessly clean, with top-notch services. A special thank you to all the reception staff for their professional and elegant service in handling reservations. Many thanks!