Personal atento, gentil y súper amable. Desayuno abundante. Posición en la zona Escalón, llena restaurantes y cerca de San Benito. Piscina limpia y agradable. Acose hamos mucho este hotel sobre todo para la experiencia que vivimos con el personal del hotel
Hotel was well located, we could walk to many restaurants and attractions, for places further away we either used a taxi or an Uber. Buffet breakfast was not the best, we tried it both downstairs and on floor 10 executive level. We did not eat any other meals at the Barcelo so cannot comment. Many of the staff were very good and others were just average, our cleaning lady was great, front door staff just stand around and let people struggle with doors and luggage.
Nice to have laundry machines on floor 11, we did our own laundry for around $3.00 which was handy.
I found the building HVAC did not work great, so the room always felt damp/humid, even with AC running almost all day.
Elevators are brutally slow, and when the hotel is busy, there can be very long waits due to weight loads.
Good hotel in a safe neighbourhood. Has all the facilities you’d hope for, albeit slightly dated. Rooms are decent. Hotel pool a lot smaller than expected (not for laps). Breakfast was good and service on point.
Pareciera un hostal, pero brindan servicio de lavandería, tienen piscina muy limpia, 2 salas de estar, jardínes y varias mesas para comer al aire libre o en terrazas techadas. Las instalaciones están bien, no son lujosas pero sí comodas. Mi esposa y yo nos quedamos en la habitación 502 y no tenia smart tv, solo led; tiene una refrigeradora para bebidas y cosas pequeñas, un closet y una pequeña mesa de vidrio con lámpara para estudiar o trabajar. En general, la relación precio calidad me pareció buena. Tuve una grata experiencia. El lugar es muy tranquilo y el desayuno es bieno también (va incluido en el precio).
Very good and very good hotel, the scenery is very good, the service is also very good, the traffic is also convenient, can experience the unique exotic style, lingering, quite a good hotel.
MMostboringdudeeverNot much comments to add on service given it was a one night stay. Central location. Has a lovely pool. Hotel is slightly old but room size is generous and pretty much has what needs to be there. Do note that if you did not purchase breakfast there is a shopping mall right across the street (see picture) where there’s just a lot to choose from meal wise
SSusanaThe location of the hotel is very convenient to find restaurants. Located right across the mall in a major road.
The double pane window really did a good job at insulating the street noise. Unfortunately, interior walls were not able to sound proof at all. We heard our next door neighbor snore. Upstairs footsteps.
Room is clean, but quite some wear on the furniture and flooring.
It provides complimentary bottles of water.
Room 629, Ambassador floor.
AAnonymous UserThere is a free welcome drink, which is good; Room 410 is far away from the elevator, and the experience is not good; there is no refrigerator facility in the room, and after a light is turned off, it flashes every two or three seconds, affecting sleep, and the experience is very poor; Low cost performance.
LLA WEBFESTI stayed at this hotel for six nights and found it to be in a very safe area. The building ifself was clean and well-maintained. The breakfast provided was enjoyable, and the staff was incredibly friendly and accommodating.
AAnonymous UserThe room facilities are complete, and you are welcome to use water/wash towels, etc. The only drawback is that there is no small soap; the elevator item in the hotel's comprehensive facilities is a defect, giving people a sense of insecurity; breakfast/front desk service are all OK.
AAnonymous UserThe side near the pool is quieter. Although there is music at night, it is quiet at 9:10 in the evening. Breakfast is relatively simple. Service attitude is very good, there are supermarket restaurants around.
GGuest UserAbundant breakfast. Location in the area of Scala, full of restaurants and near San Benito. Clean and pleasant swimming pool. Acose we have this hotel very much especially for the experience we live with the staff of the hotel
AAnonymous UserYou can share hilton's breakfast and gym facilities, cost-effective; the room is also relatively large, suitable for couples/family travel; the bathroom is slightly smaller.
阁阁阁同学Very good and very good hotel, the scenery is very good, the service is also very good, the traffic is also convenient, can experience the unique exotic style, lingering, quite a good hotel.