Hotele z: Pools w Samarkand Region, Uzbekistan

Номер соответствует фото, завтраки не очень понравились: маленький выбор, но мы останавливались на пару ночей, так что перед дорогой перекусить нормально. Нам не повезло на улице где находилась гостиница был ремонт и было очень пыльно. Расположение нормальное- на такси до главной достопримечательности от 10 до 20 минут, зависит от пробок. На ресепшене деньги не меняют.

We are so happy and satisfied with this hotel until the day we checked out. We were accused of taking the laundry bag which is worth 300k Uzbek SUM. I went up with 2 staff and it turned out it was in the drawer all the time (the funny thing is I never even touched it.) I don’t blame these 2 staff as I know it is their responsibility to make sure nothing was missing/stolen (though next time it would be appreciated if they can check it more thoroughly.) What truly pissed me off is the attitude from another female staff at the reception named Zarifa. From the moment we checked out, she just looked grumpy and when my friend said “we never used it”, she reacted with “I am sure you did” in a very rude way! Even later on, it turned out to be in the drawer in the room, she was not even apologetic (the other 2 staff at least said “sorry for the mistake.” This is one of the 2 five star hotels in Samarkand and I just hope what we paid at this hotel is equivalent to the amount of respect you show to your customers. The hotel really NEEDS to put more training in your staff’s service. By the way, we had a really nice chat with another staff named “Firdav” at the first floor bar (if I remember his name correctly, he is tall and bit skinny). He had worked in Hilton for 2 years and the professionalism and politeness he demonstrated is just another level. PLEASE LEARN FROM HIM THAT HOW A STAFF AT 5 STAR HOTEL SHOULD BEHAVE AND TREAT THEIR GUESTS!!

The hotel is located at a very convenient location right opposite to Shoh-I-Zinda complex. The other renowned complexes like Registan Square, Bibikhanum mausoleum...eyc are at a walking distance from the hotel. The facilities were great with a nice breakfast and the staff professional and friendly. I would definitely recommend this place.

We were very satisfied with our stay at this hotel. Although it’s rated 4 stars, it offers amenities and service comparable to some 5-star hotels. Our room was spacious, featuring a balcony, a spotless bathroom, and four complimentary bottles of water although we are a couple. The reception staff were friendly and helpful, arranging our private visit to the SPA and swimming pool, which we thoroughly enjoyed. Breakfast was delicious, with a wider and better selection than some nearby 5-star hotels. The only downsides were the location of the rooms, which are separate from the main building, the absence of an elevator, and open-air corridors connecting the rooms to the dining and SPA areas. This can be uncomfortable during colder months like February, so dressing warmly is advisable. This hotel is definitely THE BEST DEAL you can find in the area and it's just 10 minutes walk from the main attraction in Samarkand.

I have to say we will give the reception guy 6 stars up to five. We have to catch up the train in the early morning around 1am, so that we need to stay in the lounge for around 4hours.The reception guy, with my great respect and grateful, stay up the whole night with us, no rest and give water and turn on for us. In the end, support us for communicating with the driver and carry the luggages for us, with no tips(sorry we dont have change cash at that moments) also breakfast nice and room is clean and tidy

Прекрасный отель , гостиприемно встретили и прекрасно проводили , вкусный завтрак, удобная локация , 15 минут на такси до площади ригистан, очень все понравилось

Doskonała opcja do zatrzymania w Samarkandzie. Do Registania można dojechać pieszo za 15-20. W sąsiednim domu na ulicy znajduje się kawiarnia, gdzie gotuje się plówka Samarkandyjska. Pokoje są przestronne, z basenem, hammamem i sauną, ale sauna i hammam nie były zbyt gorące.

Pokój był przestronny, czysty i wygodny. Gorąco polecam obsługę hotelu. Na życzenie zamienili dwa pojedyncze łóżka w łóżko king-size, a nawet schłodzili zakupione przeze mnie świeże owoce. Śniadanie w formie bufetu było fantastyczne, z szerokim wyborem i urozmaiconym menu każdego dnia, w tym kawiorem. Okolice hotelu są piękne, z ogrodami, altaną, małym mostkiem i podświetlanymi fontannami. Do dyspozycji Gości jest również bezpłatny basen zewnętrzny. Lokalizacja jest doskonała, w pobliżu znajduje się duży park, a słynny plac Registan oddalony jest o zaledwie 20 minut spacerem, gdzie wieczorem można obejrzeć spektakularny pokaz muzyki i świateł. W pobliżu znajduje się również wiele restauracji i kawiarni. Smaki Oasis Garden i Chocolate były szczególnie pyszne, a przystojni kelnerzy byli bardzo mili.