Staff was friendly and speak good English.
The room was beautiful and comfortable.
The breakfast selection good for a quick meal before hitting on the road.
The view from the room was overlooking Sapa Center.
We had issue with the shower as the water was going down slowly, informed receptionist twice on the matters but it was not resolved till the third time.
The in-house massage was average as my masseur was talking n using her phone.
We had a wonderful stay at KK Sapa Hotel from February 22, 2026, to February 25, 2026. Our room was on a high floor and offered a beautiful view. The lobby staff was very friendly and helpful, especially Hoang Thi B. Thao. She is very patient and explains how to buy train and cable car tickets to Fansipan Mountain.
The breakfast was also great, with a lot of options to choose from. The hotel's location is quite close to Sun Plaza and the town, within walking distance.
We will definitely choose KK Sapa again for our next visit.
We spent the first two days of our trip staying in town at Sa Pa, and for the next two nights we moved slightly out of town to Hotel DeLaMont. The hotel is located about a 10-minute drive from the town center, perched high on a hill overlooking the valley. One of the main reasons we chose this hotel was precisely for that spectacular valley view, which is said to be among the best in Sa Pa.
Unfortunately, during our stay, the weather fully lived up to Sa Pa’s nickname as the “City in the Fog.” Thick fog rolled in every day, and visibility was sometimes close to zero—especially on the darker roads without streetlights while our Grab drivers navigated the winding hills. Thankfully, on the morning of our final day, the clouds finally lifted a little and we were blessed with a partial glimpse of the breathtaking valley view we had been hoping for.
Our room was spacious and very clean. The bed was essentially two super single beds pushed together, which meant you could feel the gap in the middle while sleeping. It’s not the most comfortable setup, but still manageable for a short stay. The minibar follows the usual hotel practice—aside from complimentary water, tea, and coffee, the rest of the items are chargeable.
One thing we appreciated was the smart TV. We spent some relaxing time listening to music and watching travel videos on YouTube after long days exploring Sa Pa.
The bathroom was clean and equipped with a modern electric shower system, which was quite impressive. They even installed a heated lamp to keep you warm while showering—something you’ll definitely appreciate in the chilly Sa Pa climate. However, the wash basin design could be improved. Water tends to collect around the sides, leaving the surface constantly wet, and occasionally attracting small bugs.
The hotel doesn’t include breakfast by default, but you can pay extra if you’d like the convenience of eating on-site. It’s not the cheapest option, but it’s certainly convenient. The hotel also offers facilities like a gym and a swimming pool. The pool is supposed to be heated, but during our visit the weather was extremely foggy and humid, so the heating was turned off and swimming wasn’t really appealing anyway.
Their rooftop area is quite beautiful and would probably be an amazing place to enjoy the valley view on a clear day.
Overall, despite the foggy weather limiting the scenery, Hotel DeLaMont is still a comfortable and decent hotel with spacious rooms and good facilities. On a clear day, the view alone would likely make the stay even more memorable.
Room is big and clean, breakfast taste good, nearby by Sun Plaza which is abt 10 mins walk.
The service of restaurant is very good and the manager is meticulous. Surprisingly a simple dish fried rice also taste very good but the fish was bit undercooked.
Infinity pool is cool pity that the weather was too cold, couldn't enjoy the infinity pool.
Massage skill is not very good, miscommunication between the reception and spa caused me wasting time (first time the receptionist told me ok to go at a timing but in fact fully booked, wasted my trip down and waited for 15 mins while nobody was around at the reception of spa; second time the masseur was late for almost 25 minutes)
The masseur was having cough but did not wear mask.
Lokalizacja jest blisko głównego centrum Sapa, gdzie po wyjściu z hotelu, skręcając w lewo, znajduje się ładny parowiec i bar z grillem, salon masażu, kluby, bary nocne i targ Sapa. Można tam dojść pieszo w 10-15 minut. W pobliżu znajduje się również dworzec autobusowy, z którego można dojechać autobusem sypialnym do Hanoi.
Widok z hotelu jest ładny, z widokiem na góry, ale podczas pobytu panuje lekka mgła. Rano do pokoju wpada bezpośrednie słońce.
Personel hotelu jest na tyle uprzejmy, że bez dodatkowych kosztów organizuje transport do ciekawych miejsc w Sapa, a kierowca płaci 100%.
Wadą jest brak windy w hotelu, wszystkie bagaże i rzeczy trzeba wnieść po schodach obok hotelu, a sam hotel znajduje się na otwartej przestrzeni bez zadaszenia/zacienienia, więc w razie deszczu z pewnością będzie mokro. Hotel zapewnia jednak parasol, a personel pomoże wnieść bagaże.
Sam hotel również położony jest na zboczu, tuż przed lobby.
Prysznic z ciepłą wodą trwa maksymalnie 15 minut, po czym woda zaczyna stygnąć, co nie jest wskazane w tak chłodne dni.
Basically everything is pretty ok. But it seems that because it is new, working for guests is still quite boring, I feel that the staff have not come, the areas have not been optimized to use, so although it belongs to banyan and 5 star grade, I think it is only 4 stars at the current level. domestic. Even my room when checking in, there is no bath salt, so the room cleaning needs to be revised. The check-out process is also quite long. Hope the resort will improve and develop better in the future.
Generally hotel standard is below the standard of a 4 star hotel
Location is not very good and quite far from the town centre about 30 minutes walk
HOTEL room is very big for single occupancy
Hotel amenities were in quite bad. The swimming pool is closed and the bar is closed as well.
Rooms were clean.
Service is satisfactory and the reception does not speak English.
Pao’s Sapa Leisure Hotel – Excellent Location & Outstanding Staff
I recently stayed at Pao Sapa Hotel and had a wonderful experience. The location is excellent—right beside Moana Sapa and just a few kilometers from Cat Cat Village, making sightseeing very convenient. The town is also within walking distance from the hotel. The room was spacious with a beautiful valley view, and the breakfast was delicious.
The language barrier can be challenging, but the reception staff always have someone who speaks English. Katie, in particular, was extremely helpful. She assisted us with planning our Fansipan trip and booking tickets, and the hotel staff maintain a group chat to update guests on peak weather conditions, which is very useful.
During our stay, the air conditioning wasn’t working and the room became humid after a long day out. Communication was difficult at first, but Katie responded to our message even after office hours and helped resolve the issue, allowing us to rest comfortably.
Kudos to Katie and the team for their dedication and excellent service. I highly recommend Pao’s Sapa Leisure Hotel for its prime location, spacious rooms, and outstanding staff support.
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9,5/10
Amazing
JJM travelsPositives:
Immaculate service. Very warm, welcoming, friendly and personalised experience. The team takes the time to speak to each and every guest, always greeting with a smile 💕
Laundry was USD4 /kg. Very nice strong smell for the detergent.
Great selection of food and wonderful ala carte breakfast buffet. Scrambled eggs were so so good! The beef soup as well 👍
Loved the house pets 💕
Location is great! Not too far from city, yet far enough for peace and quiet. Near the rice fields, amazing views and fresh air. Near the alpine coaster.
Massage was great too. A lil pricey but so convenient and worth it.
The overall vibe was fantastic and relaxing. Definitely coming back here again despite some of the negatives below.
Negatives:
Insects everywhere! On the bed too! No bed bugs, that's clean. But due to the location and how each house is built, tons of little flying insects. The mosquito net helps keep most of the insects off the bed so we kept it open over the bed.
Not so much privacy as the porch and tub had direct view of another room's porch.. Might have gotten exposed once or twice... we did ask for a private room but were placed right next to the pool deck.
The dining place mats were dirty and re-used. They ignored the dirty spots and just placed the utensil on the mats. I had to wipe my utensils clean and placed them over serviettes instead.
Too many steps 😅 we checked in after a 2d1n hike up Fansipan so our thighs were screaming with each step up and down within the Hotel compound.
Overall, definitely a 9.5/10 stay!
TTototunVery artsy hotel with art deco(?) details and style. Surprisingly, this hotel was built not so long ago. The decor had me fooled. haha. Room was pretty small, my room type had inward facing balcony with glass sliding doors. Pretty annoying as guests walking the elevator corridor could see into your rooms. Welcome drink was a hot choco! Breakfast hall was huge and pretty, with varied options. Tasted so-so tho (pretty disappointed with the taste, but the view and the interior was eye-pleasing so there's that). Coffee was good as always (you're in Vietnam!). Tried out their bar (Absinthe), which was listed as 'award-winning' or Asia's Top XX Bar (forget by which platform) to be disappointed with the drink collection. Cocktails were subpar at best. The hotel offers discounted VIP pass tickets to the Sunworld Fansipan area, you can purchase it at the front desk. Indoor pool was pretty but very humid (its a warm water pool). Directly connected to the Sapa Station, near shops and eateries. Pretty far from the actual Sapa market (Cho) and the lake. Overall an ok stay.
GGuest UserA good, clean, and quiet hotel.
Here’s what stood out:
- Fresh and clean rooms + new plumbing.
- Excellent valley views (if your windows face that way).
- Extremely accommodating staff (they tried to resolve issues and even allowed our friends to use the pool).
- Lots of beautiful butterflies flying nearby.
Things that were 50/50:
- Hotel location:
It's a bit far from the city center, up on a hill. This makes it quiet and free from smells, but you’ll need to take a taxi or scooter for about 7-10 minutes to get to the center.
- Good breakfasts: They can make fresh scrambled eggs/omelets or soup. However, if you stay longer than 5 days, it might get repetitive.
- Open and cool pool: But there might not be enough sun loungers, as there are only 6 available.
- Only some of the staff spoke English.
What I didn't like:
- No currency exchange.
- No spa.
- After breakfast hours, the hotel restaurant and bar are open for orders, but half of the cocktails weren't available due to a lack of alcohol (they were out of 3 types of rum).
YYeh YI would like to express my heartfelt thanks to Sapa Passion Hotel and Spa. They say they aim to provide “a home away from home,” and they truly delivered on that promise.
From the moment we arrived in Sapa early in the morning, the staff kindly allowed us to check in early. After an overnight sleeper train, being able to rest a little before exploring Sapa was such a blessing. As soon as we entered the room, we were amazed by its spaciousness and cleanliness, and the clear view of the lake from our window was simply beautiful.
The receptionist also suggested several local activities for us, and although we couldn’t join due to the weather, we truly appreciated her thoughtful recommendations.
On our departure day, we took a night bus out of Sapa, and the hotel generously let us use their bathroom to freshen up before our journey. It made our departure so much more comfortable.
We felt genuinely cared for during our entire stay, and I sincerely recommend this hotel to anyone visiting Sapa.
HhakiefEverything was amazing from check-in to buggy to service to cleanliness to breakfast to view.
The only letdown was the water pressure in the toilet. It's the irritatingly WEAKEST shower head I've ever experienced. Same goes for the bath tub which I wanted to use but gave up when only half the tub was filled after 30min. Speechless for such a price and beautiful bathroom that failed in its main purpose.
Maybe I'm unlucky maybe it's only this particular villa I ain't sure.
AAnonymous UserBasically everything is pretty ok. But it seems that because it is new, working for guests is still quite boring, I feel that the staff have not come, the areas have not been optimized to use, so although it belongs to banyan and 5 star grade, I think it is only 4 stars at the current level. domestic. Even my room when checking in, there is no bath salt, so the room cleaning needs to be revised. The check-out process is also quite long. Hope the resort will improve and develop better in the future.
DDeeeeengdongIt’s quite far from the downtown area, and the road has a lot of steep slopes, so walking from the city center to the hotel is difficult.
However, it’s close to Cat Cat Village, making it easy to visit on foot, and you can even see part of the village from the hotel. ^^
I looked at all the hotels in Sapa with a swimming pool, and this one is definitely in the top three.
I also liked that they have shower facilities available after swimming or even after check-in/check-out.
LLils01Great hotel. Good location. Very clean. We had a quiet room on the third floor. The window did not have a view of anything except a wall which was fine as we didn't stay in the room much. There was a lot of variety for breakfast and the view front the pool was amazing. The gym was a good size. It needed dumbells heavier than 10kg though but a good gym hotel with lots of room. Service was excellent. Would definitely stay here again!
QQanQThough it's about a 15-minute drive from Sapa, the views are absolutely breathtaking, and the hotel is incredibly well-equipped. The breakfast here might just be the best I've tasted in Vietnam. The staff provided exceptional service, going above and beyond to accommodate all our requests. I highly recommend it.
Gglobe trotter_Big and clean room. Very comfy bed and nice bathroom. They have very high frequency shuttle fetchingguests to the main town area. If you are travelling by train and arrive early, you can use their shower facilities at their pool bathroom for free! Some hotels charge you extra and I definitely would recommend anyone to opt for this hotel without hesitation.