Hotele z: spa w British Columbia, Canada

This hotel boasts an excellent location, right around the corner from the Whistler Village Gondola (via exit B), and with the main entrance (exit A) for car drop-offs. Exit B leads directly to a pedestrian shopping street, just a few minutes' walk from the bus station. The hotel is divided into a South Tower and a North Tower. The South Tower features rooms with a fully equipped kitchen – we're talking a real home kitchen setup, complete with a dishwasher, induction hob, extractor fan, and all necessary kitchenware. It's truly rare to find a high-end hotel offering such amenities. What truly impressed me was their genuine recognition and treatment of elite members, even when booked through a third-party platform like Trip.com. For two guests, they provide a daily dining credit of CAD 24 per person (usable at their restaurants and eateries), complimentary Wi-Fi, and late check-out, among other perks. A special shout-out to Ms. Rosalie at the front desk, who was incredibly kind, professional, and took the time to thoroughly explain how to best utilize our member benefits. This hotel is exceptionally friendly towards its elite members.

It’s actually located underneath a residential area, but the atmosphere is amazing. The space is very large, almost like a suite, with a large TV, sofa, desk, and chair. Everything can be conveniently controlled through an electric control panel. They also provide complimentary water, which is a nice touch. The restaurant on the first floor is great, too—the food tastes delicious!

I enjoyed my stay at the Stoke Hotel. The room was comfortable, I was beside the laundry/maintenance room and noticed some noise during the day but not in the evenings or nights, it never bothered me. My room was adjacent to the hot tub and I did hear some loud good times but it didn't bother me and it was quiet by bedtime. Breakfast had so much selection. Waffles, eggs, potatoes, bacon, sausage, oatmeal, cereal, yogurt, apples, grapefruit, oranges, muffins, bagels, and various breads and cookies. The hot foods are alternated, just so many options, it was fantastic and made for slow mornings sometimes. The breakfast staff were welcoming, great at stocking up and tidying up. The mornings were very enjoyable. The bus shuttle stop was nearby and the front desk gave bus vouchers when I asked. There was also a free shuttle service downtown, to the Regent Hotel, just a matter of requesting after 5:30pm. Staff were friendly, the premises were clean, my room and bed were comfy. Had a great stay even though it was not downtown and I didn't have a car. Denny's, McDonald's, tim Hortons and a&w are in walking distance. Good location and comfortable stay.

My family of four with children has some business to do in Campbell River, so there are some inconveniences with the one-day reservation facility, but overall it's good.

I just had my surgery. They dont do room service like bringing food to the room. I was in the room outside, 2 nd floor without elevator. I requested to transfer in other room as it is still difficult for me to walk. Good thing they transferred me to the room close to the dining.

The room is big and spacious . Bed and pillows are comfortable. The kitchen is a big plus for us since we stayed for 3 nights. It is in a good location, near the bus stop and within walking distance to all good restaurants. The only downside is it’s near the hospital so ambulance sirens can be bothersome. Otherwise, it was a good and pleasant stay.

I am writing to formally express my very serious dissatisfaction regarding the condition of my room and the overall standard of service during my stay. To be completely honest, the situation is far below what any reasonable guest would expect from a hotel of this category and price level. There is clearly long-term dust accumulation on the exhaust fan and in multiple corners of the room. This is not a matter of minor housekeeping oversight for a day or two it reflects a prolonged lack of proper maintenance and cleaning standards. Such conditions are unacceptable for a property that presents itself as a luxury establishment. Even more concerning is the foul, rotten odor coming from the sink water. Every time I brush my teeth or wash my hands, the unpleasant smell is immediately noticeable and deeply disturbing. This raises not only comfort issues, but also serious concerns about hygiene and water safety. At this level of accommodation, guests should never have to question the basic quality of the water provided in their room. I strongly believe this matter requires immediate professional inspection. I chose to stay at your hotel and willingly paid a premium rate because I expected a premium experience including cleanliness, attention to detail, and reliable service. Unfortunately, what I have encountered so far reflects a significant gap between the price charged and the quality delivered. In addition, despite leaving a tip for housekeeping and placing a written note clearly requesting replenishment, my shampoo was not refilled. I was eventually forced to go into the corridor to find another staff member for assistance. Cotton swabs were also not replenished for three consecutive days. These are very basic service expectations that should not require repeated reminders from guests. Taken together, these issues have had a substantial negative impact on my stay and overall impression of the hotel. I find this situation extremely disappointing and frankly inconsistent with the reputation and standards your brand claims to uphold. I would appreciate it if management could review this matter seriously and provide a clear and appropriate resolution.

Great hotel but I felt overpriced, not a great security place as well. A lot of better options in Vancouver with better price. I think I arrived during a game event or something so there are a lot of people from outside sitting in the lobby, running around and they r not even staying in that hotel.No privacy and those people occupied all the seats/sofa in the lobby for 3-4 hrs. The next day the hotel took away all the seats out of nowhere. Such a weird thing

Firs of all, the receptionist was very friendly and had a big smile on her face during both check-in and check-out (it was the same lady), warm and nice lobby. Second, the room was smaller than I expected, smaller than what the website showed but it was clean. Third, when I arrived it was almost impossible to find a parking spot (see pic 4) because there were several hotels in the same area. I had to wait in my car for about 20 minutes until someone finally left so I could park and check in. Fourth, hotel parking is quite expensive $34 per night for self-parking and $39 for valet. The underground parking lot is right next to the garbage room (see pic 5) which was disgusting and horrible. I also saw two guys working in the parking area and they seemed really unfriendly. If they ever film another Conjuring series this could be a perfect location. To be fair, I did notice that several other 4 star hotels in Whistler have similar parking conditions: dark, old and dirty. Fifth, it was a bit cold at night and I tried to adjust the room temperature but it didn’t work. I mentioned this to the lady when I checked out. If you asked me if I would stay there again, probably NOT. The price is okay for the room and the location is very convenient there’s an Old Spaghetti Factory inside the hotel and several bars, restaurants and shops are just 5–10 minutes away on foot.

We arrived a bit early to check in, but were denied by the front desk staff. We asked if we could use the restroom, it was also denied. The staff said the restroom was closed. We asked if we could get a ground floor room because we have bikes, she said they don't have the ground floor available. We got the room on the 2nd floor, but there is no elevator on site. We stayed there for two nights, some people were running, yelling, screaming at night in the hallway, very noisy. No housekeeping removes trash, no fan in the bathroom. However, the room was clean when we were checking in and spacious.