Hotele z: spa w Anhui, China

Very satisfied with our stay at Xihai Hotel. We booked a suite room (Area B) for a family, but I think because of off peak season, they have the capacity to upgrade us to two bedrooms in the main building (area A) and we are very grateful for that. From the beginning the service was excellent, we were taken to our room and showed what was available. Everything in the room can be used without extra charge and can call to ask for more. Amenities and toiletries are available, room is very clean and breakfast buffet is included. Buffet dinner was ¥180 per person and it has enough varieties (mainly chinese food with some pasta, pizza, cakes). The front view of the hotel is amazing, overlooking Huangshan Mountain. The staff also very informative to guests about sunset and sunrise for the day. There were also a performance after dinner at the lobby for hotel guests. The hotel also provides two hiking jackets and a torch to help hotel guests to go out and about to hike the mountain. Our family has had the best time at Xihai Hotel and highly recommend this hotel for anyone who wish to stay overnight at Xihai Hotel. You won’t disappointed.

Lokalizacja = Świetna lokalizacja. Hotel znajduje się w Tangkouzhen. Na terenie hotelu znajduje się restauracja. W pobliżu znajdują się mini markety, w których można zaopatrzyć się w przekąski, inne produkty spożywcze i napoje. Dojazd autobusem do Huangshan zajmuje około 30 minut. Czystość = Doskonała. Wszystko jest w porządku. Hotel posiada inteligentny system, który otwiera i zamyka zasłony jednym dotknięciem przycisku. Pokoje są przestronne i wszystko, czego potrzebujesz, jest na miejscu, i ani razu nie musieliśmy dzwonić do recepcji. Obsługa = Doskonała. Jest bardzo gościnny menedżer, który udzielił nam wielu informacji na temat jedzenia, pogody i przygotowań do wycieczki do Huangshan. Jest również agent turystyczny, który pomógł nam zorganizować transport do i z Huangshan, który również jest bardzo pomocny i cierpliwy. Udogodnienia = Doskonałe. Bezpłatna pralnia z suszarką. Dostępny jest masaż, na wypadek gdybyś potrzebował go po wędrówce do Huangshan. Jedzenie w restauracji jest smaczne i w rozsądnej cenie. Personel był bardzo pomocny, pomagając nam zarezerwować transport do Tunxi i z powrotem. Było nas pięcioro, więc jeśli skorzystalibyśmy z taksówki, musielibyśmy zarezerwować dwie osoby, ale zasugerowali i pomogli nam znaleźć siedmioosobową. Bardzo podobał nam się pobyt tutaj.

Services were pretty bad. My friend was reprimanded for calling the reception too many times her line was always cut off yet the other party accused her of calling for no urgent issues. Batteries of tv remote control were flat and we were just given two new batteries and have to do the replacement on our own. Facilities in the hotel and the room itself were aged. The only saving grace is the location I guess.

From the moment I arrived, the customer service at the Shangri-La Hotel in Hefei was impeccable, with staff anticipating every need. My room was a sanctuary of cleanliness, where every surface gleamed and the linens were freshly pressed. The attention to detail extended to the immaculate pool and wellness area, which provided a truly luxurious escape. This hotel masterfully combines warm hospitality, an unbeatable setting, and flawless upkeep for an unforgettable stay. Western breakfast buffet and their buffet dinner was dangerously delicious 🤗. Once again, excellent customer service... Thank you 🌹

The hotel was extremely nice, and good value for money as it is really comparable to any other high end hotels. The common areas and the bedrooms were well heated (it was freezing cold outside), only the corridors between the bedrooms and the common areas were very cold. We stayed one night and had the breakfast, lunch and dinner buffets. It was a good variety overall, and of good quality. The staff was super nice, very attentive, and communicated through wechat for weather updates and hotel happenings (such as movie screenings). The only thing that it could miss is a spa/massage area, which would be really enjoyable after a cold day of walking in HuangShan. The location is perfect if you come from the East side (Yungu cableway), with many accessible views for sunset and sunrise.

房間很乾凈，服務員特別熱情特別好，酒店的早餐也很不錯，很乾凈，前台有個小姐姐叫娜娜的服務也特別好，小韓吧 ，人服務熱情也很不錯，跟小朋友一起來的，我們還去了寵物樂園，很友好的幫我們拿了門票，很熱心的告訴我，早餐是如何購買，在**上很優惠，省了好幾十塊錢，很開心的一次旅行，寵物園的大爺也特別熱情小朋友很開心，中間要過兩次拖鞋酒店的機器人很潮流，小朋友也很開心，開心的一次旅行，推薦大家住這個酒店很優惠很便宜，服務一留，還有一個離市中心心萬達很近，打車起步價六七塊錢就到了，周圍的環境很漂亮，

Hotel był super komfortowy i panowała w nim wspaniała atmosfera. Najbardziej zapadł mi w pamięć przystojny młody mężczyzna z Mongolii Wewnętrznej; jego obsługa była doskonała i bardzo serdeczna. Basen był piękny; latem byłby jeszcze lepszy. Hotel był bardzo przyjemny i bardzo uatrakcyjnił tę podróż. Zrobiłem kilka pięknych zdjęć. Szkoda, że ​​nie udało mi się wspiąć na Huangshan. Widziałem festiwal lampionów rybnych i fajerwerki, a nawet znalazłem super nastrojowy bar. Świetnie się bawiłem. Przekąski i małe ciastka sezamowe w recepcji były pyszne, ale nie miałem czasu, żeby poprosić o link, haha. Ogólnie rzecz biorąc, hotel był fantastyczny. Jeśli będę miał okazję ponownie wspiąć się na Huangshan, na pewno wrócę. Każdemu, kogo spotkam, powiem, że w Huangshan jest świetny hotel! 🤗

The hotel is beautiful and the staff are so kind and friendly. They helped me so that everything went very smoothly. Amy was especially kind and helpful. She ensured that I had everything I needed. I will certainly be visiting again

Very impressive with the front desk services. Front desk 王盈 is friendly n quick to done our check in. 服务管家小鱼 self introduced herself and providing great services to our 3 nights stay, make sure that we are comfortable during our stays. She is gentle and professional in her task and attentive services. We are attending the Singer Zhou Shen's concert at Hefei, the hotel is so considerate and gives the fans, hand warmer/heat pack, as the weather is getting colder. The daily breakfast also very good, aplenty of dishes to choose from locals and western cruisines. Check out time also has been extended till 4pm by thoughtfulness of 小魚, but we need to catch our train at 1pm....Thank you 小魚. A goodbye gift for us as we leaving. We are having a great time staying in the hotel. The view from our room is fantastic, lake view and part city view. This hotel will be our first choice if we visit Hefei in the future.

Really enjoyed my time at the shilin hotel at the top of the mountains. The service was amazing, very friendly and helpful. They would send me very detailed information on what the weather was, the probability of seeing sunrise, sunset and cloud sea, and when to go see those things. Food at the restaurant was very good and varied. The location is also very centric to different hikes, as with the other hotels. The room was clean and had down jackets to use if needed, as well as a flashlight for when it gets dark outside for sunrise or sunset. Would definitely stay again.