Nice relaxing place, beautiful garden. Only issue I had no water available at night. Vending machine cash only. Rest of hotel card only. Reception staff were not helpful. Could not offer a glass of water. Disappointed.
Hyatt Rengency Hotel Birmingham is a very nice and cozy hotel with great facilities. It offers halal food, and prayer mats are available upon request, which I really appreciated. The leisure facilities are lovely, with a heated swimming pool, steam room, sauna, jacuzzi, and spa.
However, my stay was let down by the fact that the room did not have a smart TV as mentioned on the website, which caused a lot of wasted time considering that I planned to stay in most of the times. The hotel eventually upgraded us (to a similar room just a few floors higher) after several contact made to reception and a long wait, but I’m grateful to Kenza for her assistance. On checkout, Nandini was very kind and offered support for my next visit as a gesture for the inconvenience.
There's also an issue with parking, which operates on a first come first serve basis. So if you park your car on day 1 and say you're staying for 3 days, you have to pay for the parking for 3 days ahead which is £27 for 24hr. During these days if you happen to take your car out and come back with no free parking space, you lose your money. Your slot is not reserved. It would be better if they charge us for parking when we are leaving the car park rather than making us pay in advance.
Overall, a comfortable hotel with excellent amenities, but clearer information on room facilities would have made the stay much smoother. I would have come better prepared.
The hotel is ideally located bear the NEC Birmingham. We were there for an event, and combined it with a visit to our daughter in uni in the city. The amenaties were excelkent. Had dinner in the restaurant both nights. Food was of a high standard and reasonably priced. Woukd stay here again.
Overall experience was good, I have been a few times but the room we was in wasn’t the best the WiFi was weak so we had to connect to our phone data and the shower curtains were dirty definitely needed replacing.
I live local, but due o having housework done and me being disabled, I was advised it would be beneficial for me to be out of the house for a few days.
I picked Double Tree Hilton as they were offering the best price.
I'm so glad I did. The staff could not do enough for you, especially Wendy, she is such an amazing lady, my 10 year old son said to me how amazing and helpful Wendy was and that says it all.
Miły nocleg.
Hotel był naprawdę zajęty z dużym przyjęciem, ale pracownicy naprawdę dobrze się nami opiekowali.
Nie odbiór w hotelu, ale zarezerwowali taksówkę, aby nas odebrać, a firma taksówkarska była całkowicie bezużyteczna. Poczekając 20 minut po zaplanowanym czasie, zadzwoniliśmy do Ubera, który był tam w pięć minut.
Ogólnie rzecz biorąc, to świetny hotel, który wcześniej przebywaliśmy i zrobimy to ponownie.
Hotel w pobliżu: Birmingham Shopping District,Birmingham
MMeg63662025.04.22
Really lovely stay at the Malmaison for a few days. The location is excellent for a Birmingham trip, great cafes, restaurants and local sites all in walking distance. Birmingham New Street station is a very short walk. We used the car park for one day when we hired a car, if you prebook it with the hotel discount it’s £20 for 24 hours. I can highly recommend Digbeth for some quirky places to eat, the jewellery quarter is lovely for a walk around too.
A hotel with a very long history and very traditional style, it has its own very professional golf course and has hosted many Ryder Cup competitions. Most of the guests are vacationers or business meeting guests.
There is free parking and rich breakfast.
It was a nice big room, the bed with four-poster. The receptionists were doing their job properly. We only stayed one night, did not use all the facilities, such as bar, swimming or gym which there were available, only the restaurant.
The bed is too soft, my husband was sank into it. He did not have a good night sleep.
Bardzo dobry
Oceny: 103
8,1/10
Cena od
411 AED
za noc
Sprawdź dostępność
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8.6/10
Very Good
GGuest UserAll staff were excellent always very helpful, facilities need refreshing hotel needs sprucing up, gym equipment tired and ripped Pool small.
Chairs in the bar area either dirty or broken, very busy hotel trying to be too many things to too many people. Tried to book Spa on Saturday or Sunday both full.
Breakfast basic to say the least.
It was a shame, as once again the staff made our stay.
GGuest UserI have stayed at this hotel many times and always enjoy my stay. Great facilities nice pool and spa which hardly any Birmingham hotels have. the bar is also really nice. Breakfast at the Hyatt is always a treat 😄
However some areas of the hotel do seem to be getting a bit tired and need an update considering the room cost.
HHppy TravelsBooked here through trip.com for twin room. Arrived at hotel who said been booked as king room. Were very helpful and changed room and put single bed in with double as no twins left. Receptionist stated frequently have this issue with agents booking hotel.
Issue resolved easily. Staff friendly and helpful. Room clean, beds comfy. Great location for NEC, BP PULSE LIVE AND AIRPORT.
GGuest UserHotel looks very posh. Unfortunately thats where it stops. The family room was large but lacked character.
The gym facilities was extra charge
Breakfast was OK. But plates and bowls were filthy
We travel to Midlandsa lot. We wont be staying here again.
.
NNoel Julie SimmonsAlthough we put the Do Not Disturb placard on our door our room was entered and our luggage was rifled through. We were fortunate that we carried nothing valuable and nothing was taken. Otherwise I the hotel was adequate and our purpose was served .
GGuest UserThe receptionists provide great service, along with the waiters in the restaurant. The rooms provided everything you need and more. The beds were extremely comfortable.
We cannot fault the food at all. The dinner and breakfast were both extremely tasty, cooked to perfection and brilliantly presented.
The only downfall was on checkout when we were asked to pay for our child's dinner, even though we had booked half board for 2 adults and 1 child (3 guests) but hopefully getting this resolved.
Apart from that, we would definitely recommend this hotel.
GGuest UserIt was a nice big room, the bed with four-poster. The receptionists were doing their job properly. We only stayed one night, did not use all the facilities, such as bar, swimming or gym which there were available, only the restaurant.
The bed is too soft, my husband was sank into it. He did not have a good night sleep.