Hotele z: Spa w Riau Islands, Indonesia

Had a wonderful stay! We were pleasantly surprised with a room upgrade by the friendly front desk staff, Syaiful, which made the experience even more special. The location is super convenient, with plenty of food and massage options just a short walk away. Breakfast offered a good variety and the Indonesian corner was a lovely touch. It would be even better with menu descriptions for guests to explore more easily. We also celebrated my husband’s birthday during the stay, about 6–8 F&B staff went the extra mile, singing birthday songs with such warm hospitality. Loved the hotel’s live band performance in the evening too, as it really added a great vibe to the overall experience. Would definitely come back!

The room is clean and well-kept. The daikin aircon is cool but a bit noisy.. Not sure if it's the water or heater but showering is quite an adventure. All in all, I am especially pleased with the concierge and the doormen - they are fab, friendly, and pleasant. There's a safe in the cupboard. It would be nice if they have a charcoal bag to absorb all the funky odors from clothing after a night out at A2 food center less than 300 meters away from BCH.

our first time to the resort and we absolutely enjoyed ourselves and love it! the hotel is very convenient with kids-friendly amenities including the indoor playground with children’s activities / workshop for the kids. there are a few different pools to explore as well and beach nearby to play with sand. there is also a spa for adults to relax. overall a very suitable place for family with kids as well as anyone who wants to just chill and relax! also would like to mention that all the staff were very friendly and nice with excellent service. we will definitely go back again! the room itself is also very big and clean. twin room is suitable for 2 adults and 2 kids to sleep in.

Nasz drugi raz tu został i zarezerwowaliśmy łącznie 4 pokoje. Wszystko było dobre, oprócz tego, że śniadanie można poprawić z więcej wyborów, jak posiadanie stacji na żywo jaj i sekcji chleba. Toster chleba nie działał dobrze, czekał na 20 minut i nadal chleb nie jest dobrze tosterowany. Zdecydowaliśmy się przejść do Golden View Hotel i zapłacić za nasz śniadanie w 2 rano. Obiad na pierwszym wieczorem, ale był rozczarowany deserem. Zarówno lawa, jak i serowy ciasto smak jak został zachowany przez tygodnie, nie smakuje świeżego.

This is a first time I’m staying here, perfect location as for family can walk to the one Batam mall and opp there’s a lotus supermarket.  Pool and gym just nearby, convenient for parents to workout while kids having good time in the pool. Last day after breakfast we spent time playing pool just outside the breakfast area. Children enjoyed it.  Staff is helpful and polite.  Overall we’re

İt were great 4 days stay. We loved everythig. The stuff are amazing the check- in was smooth and light.We went on monsoon season so couldnt swim at the sea but it didnt bothered us, the swimming pools are clean and with nice sorrouding.You can use restaurant and swimming pool next door sister hotel and also book lovely dinners at Banyan tree hotel they will bring you to the restaurant with buggy.On our first evening we join the BBQ dinner and it was absolutely lovely and worth the money, food was great.Alsobook your SPA treatment we went twice with my son and iyit was perfect, the massage is professional and relaxing, the programs are nice variety amd the prices are reasonable.The only disappointing thing its a ferry from Singapore to Bintan during the monsoon season, so dizzy fizzy never felt that bad on a boat. Of course it şs nothing to do with the hotel.

Everything at the resort was incredibly systematic and well-organized, resulting in a completely frustration-free stay. We arrived at 12 PM and were pleasantly surprised to receive our room for an early check-in at 1 PM after a minimal wait! We opted for the 6-activity package—a great value according to my husband—which included a fantastic 2-hour karaoke session and access to the kids' indoor playground. We highly recommend the 6-activity package; it kept us thoroughly engaged throughout our 3-day, 2-night stay. The resort's punctuality was excellent: our in-room couple's massage therapists arrived exactly on time, and the fire for our 6:30 PM outdoor BBQ was already set up by 6 PM. The sound proof is not so good especially when the kids sleep at the teepee materials but when they are tired they still can fall asleep fast just that the next door kids wake up so early. Have to expect sound as it is glamping.

My gf and me stayed here for our Batam trip last weekend. When we first entered our non-smoking room, there was a twinge of vape smell lingering in the air. The room was well spaced out with many useful amenities such as furniture, drinking water, kettle, etc. I find the wall shelf by the TV a nice and useful addition. Our TV doesn’t have Netflix but carry some local channels as well as CNA. Although the few electrical sockets in the room are universal adaptors, they feel a bit loose when plugged in. Aircon and bathroom amenities such as water pressure and hot shower all work smoothly. Our window overlooks the immediate neighbourhood and the room is relatively quiet throughout the stay. Sadly, I didn’t use their Wifi so can’t really comment on that. The hotel’s breakfast buffet had limited variety but the quality was good. The hotel is also at a convenient location within walking distance of two big malls, so plenty of food and entertainment! All the staff we encountered in this hotel was super friendly and helpful. We only had one keycard given to us during check-in so when I was accidentally stuck downstairs without a card, the lady at the concierge quickly made me a new one so I could get back to my room. The day after checking out of the hotel, I realised I lost my beloved earpods and whatsapp-ed the hotel in the slim hope of finding it back. Within minutes, I got a message from the concierge, accompanied with a picture of my lost item! I shall definitely return to stay with them again very soon ^^

Saw some negative review from Google or Trip.com, but I still decided to choose for this resort because of the locations. Also, that after spoke with the driver and I know that the view of the beach of this resort is actually the best one in bintan. It’s quite expensive to eat inside the resort, especially the Indian food at night. I went to the Chinese restaurant, but we didn’t order the seafood. The waiter is very helpful and very nice and polite. We order for the medium person, but he advised us not to choose that because the portion is really big.

Wszystko jest dobre, poszliśmy tam na 4 dni 3 noc, dali nam 3 dni Starbuck voucher, lokalizacja jest dla nas najlepszy, jak lubimy Grand Batam Mall, tylko 3 do 5 minut do spaceru tam, jedzenie jest również dość miłe dla nas