Hotele z: Spa w West Java, Indonesia

We really enjoyed our stay at Le Eminence Hotel. The staff are very helpful and friendly. The food at the restaurant for breakfast and meals was of a high standard. The location of the hotel provides wonderful views of the mountains, especially from the sky lounge. The hotel room was of a good size and it was great to relax on the balcony with amazing views of the hotels garden / grounds and the surrounding mountainside. It was also nice to have a morning stroll through the grounds

Makanan enak, tempat makannya bersih. Agak berisik karna sedng ada perbaikan ruangan. Mohon untuk resepsionis perempuan lebih ramah dalam melayani tamu. Mohon ada perubahan pelayanan dibagian resepsionis terutama untuk yg perempuan, agar lebih ramah kepada tamu.

Stayed at this hotel in a narrow alley. Unfortunately, it was not well-maintained. Breakfast options were limited, and the towels and bed sheets were dirty. Not a clean or relaxing stay.

Srmua bagus hanya ac terasa panas suhu ruangan sekitar 28-30 derajat padahal ac remote sdh 16 dan angin paling kencang, hanya menjelang subuh agak terasa dingin, 2 kamar sama

It was a very good experience staying at the hotel. The staff did accommodate to my request for my husband's birthday surprise. The facilities for kids is just great for the price that we booked. There are varieties of choices for the breakfast spread. The location is near to Ciwalk Malll. The only downside that we faced was the the toilet flushing system. It's not working properly. And also when the 2nd day they make up our room, the housekeeping did not top up the body wash and on the 3rd day just happen i approach one of the housekeeping lady for assistance to top up the shower gel and she said ok but till now we checked out, no one came to top it up. But overall its a good experience with friendly service staffs.

Characterful hotel walking distance from attractions like Jalan Braga and the Asia Afrika conference museum. While the decor is a little old, service was great and my loft room had enormous double height windows letting in plenty of natural light.

The place is good, the food is delicious. It's just that the location needs a struggle and food can't be delivered to the room. The elderly who can't go up and down the stairs should not come here.

The location was great as very close to shopping mall. Good location for restaurants . Staffs were friendly and helpful. Room was clean and air condition worked properly. I will definitely stay here for my next trip to Cirebon .

The access road to the hotel was quite surprising, as the location feels very remote and far from main areas. At first, it raised some doubts, but upon arrival, the concept of the hotel as a hidden getaway became clear. The property and parking area are spacious, and the cool, windy atmosphere is definitely a positive aspect. That said, the room experience did not fully align with the price point or the expectations of a four-star hotel. The deluxe room felt rather small, with very limited space for praying. Several basic details were also missing or poorly maintained: a broken bedside table that was only available on one side, no toothbrush cup or hand soap in the bathroom, and an overall interior that felt dated, with peeling paint visible in several areas, including the room door. The door lock also did not feel particularly secure, which affected comfort. When I raised these issues and requested a room change, the front desk staff responded promptly and moved me to a better room. This quick response is appreciated. However, the explanation given suggested a lack of internal coordination, particularly between housekeeping and the sales team, which ideally should be better managed. On the positive side, the Wi-Fi connection was fast and reliable. Dinner at the restaurant was acceptable—nothing outstanding, but satisfactory. There are limited activities available for adults, and due to the hotel’s secluded location, guests should plan their own transportation. Ride-hailing services and taxis are available, but waiting times can be longer because of how hidden the hotel is. Overall, the hotel offers a calm environment, a large property, and pleasant weather. However, in terms of room size, basic amenities, and interior condition, the experience feels closer to a 3.5-star hotel rather than a full four-star standard. With better room maintenance and attention to small but important details, this hotel could significantly improve the guest experience.

-Room is clean and it has a decent vibe -I got a work emergency and I needed a bit more time in the room. The receptions granted me free late checkout. -Breakfast is abundant but some dishes could be too greasy. -The hotel is attached to a mall. Shopping and dining out are super easy.