Hotele z: spa w West Sumatra, Indonesia

Staff friendly, the room clean, the service good, it is worth staying here. They also has variety of food, dessert you can choose for breakfast. Thank you for having us mercure hotel.

This hotel soo comfort. I stay for 2 nights and they will topup wter bottle and neat your room next day. The linen so fragrant. Breakfast also so good. Variety of porridge. Staff also very polite. Very recommended👍

We stayed for 1 night at Balcone Hotel & Suites. Location was superb, cool air , breezy and the mountain view was stunning as I have book my room overlooking the Merapi & Singalang mountain. Our room was spacious & clean & quiet. Breakfast can be improved. The wash hand basin had a bit of problem as the water does not flow very well but we manage to open the sink trap to let the water out. Settle the problem. Overall happy ending. Highly recommend this hotel.

Totally is fine. But I really don't like dark room. There were 2 bulbs down. I call that service at 6 pm, they directly came to check and they came back with new bulbs at 9pm. Maybe the replacement not available at that time. But because my children were sleeping at that moment so I cancel it.

This hotel bedroom was nice & clean but the bathroom was a bit tired and grubby. The rest of the hotel was very good in terms of breakfast choice & quality and the staff service was very good.

Good location and helpful concierge staffs. Unfortunately the hotel doesn’t attentive enough to facilitate our request of double bed for all 4 rooms booked about a month prior to our arrival. 3 out of 4 rooms were without hot shower which annoyed us a lot. The room I stayed (#552) shares the same balcony with the next room and surprisingly the balcony door can’t be locked. Very loud music from the rooftop bar was also very annoying. Breakfast was not impressive and staff not attentive enough to replenish drinking glass for the fruit juices. Will choose other hotel whenever I visit Padang on the future.

Location is good, walking distance to eateries, shopping areas and the clock tower. Food for breakfast although limited but fulfilling and nice taste. Hotel room is clean except the amenities in room some has worn out like the ceiling lamp broken and shower handle unable to use. Overall, good short stay.

Nice service.. For I forgot that have to catch up early morning flight, but already booked breakfast for 2 pax.. Cannot return the money for the second day breakfast, only can take away the breakfast.. So we request for the breakfast, they served it with fruits, buns and rice and vegetables plus chicken (actually we request for it).. Thank you so much for fulfilled my request.. Going to stay again at rocky for next visit to padang.. Beside there also got supermarket, nice!

It was great experience with BASKO. If you are not familiar with Indonesian food, i recommend strongly nasi goreng in restaurant (for breakfast buffet). And also I want to bring this hotel's orange juice to home. It was the best juice I've ever had. Room service available 24hour. Room is maintain their clearance, but one of disappointing point is sewer, it can't drain well 😭

Padang is a coastal city at the West Coast of Sumatera. The Hotel is clean n consider almost the 1 of the tallest building in Padang. With a Great View from the Roof Top of the Hotel that can see the Whole Padang. There is a small Pool for u to work out and dipping. Other then that there isn't any gym. Breakfast is normal not memorable. The twin bed is small but comfy. The Bathroom is like a capsule Abit small for me. Hotel Staffs are friendly.