Hotele z: Spa w Hokkaido, Japan

We loved staying here and the surprise upgrade we received was unexpected and much appreciated. The room was spotless and well thought out. Service was friendly, welcoming and professional. The food was fantastic with some local options and a wide range of western and Asian offerings. The price we paid was very fair for the room we stayed in and I would stay here again in a heart beat and would recommend.

Location: Within the airport international terminal. Short indoor walk from Arrivals. Very convenient. Atmosphere: Calm, quiet and friendly. Warm welcome. Full of artistic features. Rooms: Well appointed, spotlessly clean. Spacious. Quiet. Comfortable beds. Amenities: Library. Tea House and Onsen Breakfast: Lovely breakfast spread. Delicious ramen. We would love to be back.

Amazing hotel. Close to the TV tower and the park. The train station is also not far away. It's convenient for when you have to walk with your luggage in the snow. Relaxing hot bath. Lavish breakfast with a lot of options. Outstanding service. The only complaint is that the laundry service was closed for the holidays and there is no self service laundry in the hotel. The closest one was 20 minutes away.

The female staff could speak English and very throughly explained everything. We stayed 2 nights. The outdoor hot spring is amazing. Breakfast is delicious, view is great.

Near (via car) to Ropeway and waterfalls. Large parking lot. A few onsens (indoor, outdoor) to choose from. Buffet was excellent in terms of food choices and freshness and it surprised us that alcohol was included for dinner; there was wine, sake, beer.

Travelled with a group of 3 adults and found it hard to find a room with reasonable price. I emailed in and realise they are open for 3 guest as long as u pay additional fare (5,500/night) for a sofa bed which was reasonable. I enjoyed the stay throughly especially the onsen facility. I will definitely come back again!

As a non japanese speaker, i tried using google translate to give my request to the lady at the front desk which was a unique one. I pointed to my phone and as i was typing ”I have 2 bicycles and need to know if i can park them here or go somewhere else, can you help me?” she said in an increasingly loud and frustrated tone, despite me asking her to wait as i typed: ”passport, Passoport.. PASSPORT PLEASE!” I showed her the translation and she let out a ”HUH?! Bicycle?!?” in such a rude way that made me feel like wow am i making a very complex request? did i speak rudely? did i ask a very difficult thing that's so absurd that she never heard it before? Either way i wish her well. perhaps she had a bad day or bad encounter before me. Just wish i didnt have to be on the receiving end of that. Still, the place is clean and has a bath house in the basement which is great!

So far so good, it has an independent washing machine with dryer function in the room and air conditioning that is able to be controlled by temperature and mode.

Excellent service. Love their facilities, especially the playroom and the onsen. The hotel is new and clean but the room is a bit small, but we still love it. Thank you so much ♥️ If you’re lucky, you’ll get a beautiful view of the snow mountains.

Love our stay there. Rooms have view of slope or nature. Just beisde Ningle Terrace and you can walk further down to the winter forest, so magical. Hotel has express bus service and private car services are conveniently bookable. The only disadvantage is it's further to the train stations. However we were able to come here directly by Ski Liner from Tomamu and leave with Lavender bus to Asahikawa, it also goes to Furano and Biei directly. Hot spring resort is so so, not much facilities and a small place. It's pity they don't provide free shuttle bus or free entry to nearby snowlands.