The service was a little short of. I read reviews that they are very friendly but i felt that it’s not like this. I felt they were very curt in the way they speak and look tired. Nonetheless, the location was good. Just right at the side of the Chinatown. The hotel is very budget not matching to its price, considering that I’ve been to 4 hotels during my stay. The lights goes off quickly at the foyer. The water flow was small. But it’s ok, it’s eco-friendly i guess. The miso soup at breakfast was the yummiest. The carpark was expensive and they will charge you if you arrive early or leave the car at their carpark accordingly after the check in and out hours. This is understandable but this is where the hotel lost some sense of touch here.
Hotel w pobliżu: Arima Onsen Hotspring,Kobe32.4% gości wybiera ten rejon
GGość2025.05.27
One of the best experiences in my life. The view from the windows is incredible. Kaiseki dinner was awesome (requires booking in advance, though).
Modern yet real onsen.
The staff is extremely polite and helpful.
The only problem: bad private bath condition. But nothing critical.
First time staying at a Dormy hotel inn and super impressed with the level of hospitality for the price!
1. Public onsen and sauna are available on the top floor. Gender segregated with both indoor and outdoor (rotenburo) sections and the usual amenities. Only the sauna is closed overnight, the onsen remains open. Washing machine and dryer are available on 12F too. The washing machine is free, the dryer is not.
2. Free refreshment once you're done with your onsen. Ice cream at night and probiotic drink in the morning.
3. Free serving of ramen (yonakisoba) at night from 21:30-23:00. Head over to the restaurant at 2F.
4. Breakfast buffet is available and it was honestly quite decent for the price.
Would stay at Dormy again if I return to Japan 😊
I had a very pleasant stay in this hotel for 4 days. The hotel was better than expected. The room was large enough for luggage. Bed was cozy and clean. Air conditioning was quiet. The location was convenient - 10 mins walk to subway station via a bridge, and 10-15 mins to Shinsaibashi via subway. I’d recommend this hotel.
Huge hotel with great facilities, but gym, sauna, onsen and pool have to be paid extra and at high prices. That left a very bitter aftertaste. The room was large but a bit dated and could be cleaned better.
The service at the reception could be nicer and speak better English. However, the rest of the service staff were extremely nice and helpful. Early check-in was possible free of charge.
The hotel is very close to Kobe airport, but only offers a shuttle service for the train stations. Why not also for the airport is somewhat questionable.
Hotel w pobliżu: Arima Onsen Hotspring,Kobe32.4% gości wybiera ten rejon
AAnonimowy użytkownik2025.10.05
Accommodation is super convenient- comes with different types of sauna and onsen, and restaurants inside the hotel! The staff will set up futon in our room- affordable option for those who are looking for a ryokan experience. We also love the hotel breakfast! Feels v well nourished after that, esp after soaking in the onsen :) we also love the matcha senbei crackers that the hotel gave us and bought them at the souvenir store too. Highly recommend!
500m from kobe tower. We select this hotel because there is japanese style room with public Onsen available. Big room for 4-6 members can be fit. I recommend the hotel team to clean the air con as so many dust but there is Air humidifier machine set up inside the room too.
Thank you and we love it.☺️
Hotel w pobliżu: Awaji Island,Sumoto6.2% gości wybiera ten rejon
FFishvibes2025.03.07
I had an amazing stay at Hanagoyomi Hotel! The highlight was definitely the food—both breakfast and dinner were delicious, made with fresh, seasonal local ingredients that really showcased the area’s flavors. The environment is stunning too; soaking in the hot springs while facing the sea was pure bliss. The staff were incredibly thoughtful and attentive, and communicating in English was never an issue—they made everything so smooth and welcoming. Highly recommend this place.
First off, this location is a bit out of the way, if you intend to stay close to the downtown...you have to take the ”Portliner” a few stops.
No issue for me, but did not realize this when I booked.
I chose it because of the onsen / sauna, and I was very satisfied: this was the best sauna / cold tub I had in Japan (so far).
Was hotter (and colder) than anything else. The actual hot-tub was good too, but I focus on sauna > cold tub cycles more than anything.
Rooms are new and look good, if not a bit small. As expected.
Stay for a night if you are on the fence...use the onsen...have a coffee-milk afterwards. You'll feel great.
Rooftoop bar / restaurant was nice as well and very friendly staff!
Great hotel, nice facilities, specially the baths. The staff were very friendly and helpful.
The hotel is also within walking distance from himeji station and close to a groceries. The only downside for me was that my room was on the 3rd floor close to the pedestrian crossing. No noise at night, but in the morning you will get the sound from the crossing giving green light to the pedestrian.
Bardzo dobry
Oceny: 214
8,6/10
Cena od
32 EUR
za noc
Sprawdź dostępność
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9.2/10
Great
ZZhezidashuA very satisfying trip to Awaji Island was made even better by our hotel. Everything was arranged in the best way. We changed buses from Kyoto and confirmed the pick-up station through the Ctrip platform. When we arrived, it was still early, so we took the free shuttle bus to go shopping (with luggage back to the hotel). We used the coupons to buy lunch and ice cream at Hello Kitty. When checking in, the male waiters all kneel down to serve, and confirm the information of dinner and going out the next day. The room we stayed in is a single-family round house like a yurt with a viewing balcony and a wooden bath. The details of the room are all local characteristics (dressing box, free mini bar/dessert, washbasin are all petrified wood). The central roof is transparent and empty, and you can also observe the stars. We enjoyed the food here for 5 days, especially the dinner was not repeated and changed in various styles. What surprised me was that the waitress could perform saxophone and flute at dinner, and there was a restaurant like a stage on the island where you could also enjoy the waiter's musical performance. The 20,000 consumption vouchers given for 5 days are enough for you to go out for free at noon. We also bought Hello Kitty exclusive gifts for the children at the Big Apple with the vouchers. This trip to Awaji Island is more memorable than the trip to Kyoto, and the people are simple and honest. Everyone is working hard to promote tourism in Awaji Island, which is worthy of praise. I will bring my children here next time.
AAnonymous User对不是日本人完全不友善的酒店
Not foreigner ( Western & Asian) friendly. We travelled around 70 Roykan in the last 3 years and this is the wrost service we ever had. Japanese get to seat and offered juices when they checked in while we have to stand at the front desk and no juice offered. We asked for the yukata rental (free rental) and the young staff just ignore us twice. We asked for sizes a few times then he just said it’s all here. Then when we picking the only two small sizes he grabbed and give it to the Japanese girl and ignore us or never ask us before he took it as he knows we are looking into those. Very rude.
Most of ryokan will bring you to the room or assist to bring luggage or already put in the room for you. This one you do everything yourself after check in.
When we get into the hotel room it’s hot as no aircon is on. Then air con is broken so we called reception. With their broken English they insisted I don’t know how to turn on the aircon which I told them the air con is broken, after 15mins on the phone showing me how to on I keep telling them to send the staff up as we are so hot in the room as it’s summer and no window open and no fan was on after moving luggage. They came up and fix the air con for 45mins then told us it’s broken and need to change room. The whole hour we were sweating but no offer of water / drinks or anything and we just stand in the room while they fixing. When they decided the room need to be changed, they asked us to wait downstairs but leave the luggage in the room so we thought they will move luggage to the new room but they did not. Staff see us so hot at lobby didn’t tell us there is free drinking machine that we can get ice juices , they just watch us hot and sweat and not saying a word. When the new room is finished, they gave us the new room key and asked us to move the luggage ourself and return the old key. No help at all and wasted 1.5 hours of our onsen time. No apologies as well. I feel like being treated like a trash. Not enjoyable at all.
I paid extra for the sea view room which when they change my room they offered a slightly bigger room but my sea view was mostly blocked (in the pic )which I am not so happy.
There is amenities corner at the lobby, at night after the onsen we come back and want to take the lotion as early on it was gone and they didn’t replenish, the female staff have a bad attitude and flip her eyes ask us which room we stayed, we showed her the key and she said the cream is already in the room which her broken English. There is one set in the room but those are small one time pack which we finish after we had the onsen so we want to take another one. She was rude and insist we can’t take. Her attitude was so bad seems like we are stealing. There is an amenities cornor, if you not allowing guest to take please do not have this setup.
Food is okay with the buffet. Wagyu beef is nice but they is a normal standard for Japanese onsen buffet nothing too special.
Overall, with the price paying compare to other roykan in Japan, this hotel have very bad service to non Japanese. There is also nothing special for this onsen. Probably best to try somewhere else.
DDaria GrWe stayed at the hotel in October 2024. We took two rooms for two.
Pros:
1. Magnificent rooms in the style of a classic ryokan: everything is very beautiful, authentic, lots of small details, notes and tips for guests, interesting trinkets in the room. We had beds, not futons, but this is not a minus - the beds are very comfortable. The view from the room (3rd floor) is of the mountains. The cleanliness is perfect, the room has everything that should be in a classic ryokan room: from tatami to a low table for relaxing.
2. Incomparable kaiseki dinner. Excellent sukiyaki breakfast (you cook it yourself).
3. The most beautiful interiors of the hotel, it is interesting to walk around it, exploring it from the inside. The hotel is beautiful from the outside too.
4. You can smoke in the rooms (we did not do this, and the rooms are not smoked at all). There is a smoking room at the entrance to the hotel.
5. Wonderful staff. All requests and complaints are satisfied within minutes. They speak English poorly, but it's not a problem, we communicated through a translator. The guys are cool, cheerful. Quick check-in, a bunch of reminders about where and when to come / what and how to do correctly.
6. There is a private onsen (we did not use it).
7. They give a free pass to 7 public onsen. They give discounts on souvenirs.
8. They give excellent yukatas for onsen, for women - they will give beautiful ones, the choice is huge.
Nuances:
1. The only downside of the hotel is the distance from the center of Kinosaki (15-20 minutes walk through not very beautiful places). But! There is a free transfer from the hotel to the city center, plus there is a transfer station-hotel-station. And the walk from the hotel to the center of Kinosaki did not bother us much.
2. This is not a business hotel, so there is no washing machine, iron or shower in the room. The shower (and in fact - onsen) is shared on the minus first floor - separate for men and women.
GGuest UserEnjoyed our stay and experiencing our first onsen and kaiseki!
They provided us with yukatas and passes to access the public baths, also had 3 private onsens on site.
Friendly staff, lots of food included in the dinner and breakfast which they serve in your room and set up/pack up your bedding, with option for continental breakfast on our 2nd day instead of japanese style.
Quiet, clean and futon bed was surprisingly comfortable.
It’s about 8min walk from the train station which was fine for us but there’s a bus shuttle option right outside the station, and the hotel also offer bag drop off for a small fee when you leave so you don’t need to carry them.
It’s close to the ropeway that you can ride up for nice views. Also right near the best public onsen in our opinion. (Be sure to check the onsen hours we missed out on one and note 2 are currently closed for renovations).
A few things worth noting - breakfast is served early, you can pick 8 or 8.30am. If you are sensitive to light, it’s not completely dark when sleeping, sun comes through the windows as it has the traditional paper screen style. Also there in not a shower in your room, you need to use the onsen showers (either the private ones on site which you can’t book so can’t guarantee availability but both times we wanted to use them we were able to, or at the public onsens.)
Overall we would recommend staying here to treat yourself to some peaceful rest and relaxation.
GGuest UserOverall, a wonderful place. We highly recommend it. It was a wonderful walk from the station to the hotel, and we were greeted with the utmost courtesy, explained everything, and shown around. We were shown to our room and given instructions. We booked a traditional room with futons, and the view from the window was simply stunning. The onsen includes two hot springs, a comfortable changing area with massage chairs, a sauna, and a cold plunge pool. They give free passes to seven public baths in the village. There's a shuttle that takes you to various walking spots. The prices are reasonable. The breakfast buffet was wonderful. We were very satisfied and would love to come back!
ててんwThis hotel is grand and impressive, even feeling a bit like a shopping mall from the outside. Its location is fantastic, right next to Shin-Kobe Station, with direct access via subway exit B3. Plus, you can easily walk to the Nunobiki Falls, which offers a lovely, fresh atmosphere. It's perfect for a vacation. As for dining, the hotel has everything, from wagyu BBQ to Chinese cuisine. They also offer borrowing services and luggage storage. Overall, it's highly recommended!
Ll3unnyThis place is awesome!! I can feel that a lot of thought has been put in when they came up with services/things the hotel guests might like to have eg extensively long hrs for public bath, free ramen for supper, free icecream after bath, free yakult kinda drink for morning, massage chair, manga comic books to read, free dessert and water in fridge in room ….and the hotel is close to merikan park as well as train station! Absolutely loved my stay!
GGuest UserBy far the best hotel/resort experience I ever encountered. Not only did we travel with a family of 5 but we had 10 luggage’s in total which they helped to organise and deliver to our room even though it was really heavy. Accommodated to everything that we need and asked and super welcoming. The small details that they would do have imprinted in my memories for life e.g remembering which shoes we had, prepared our slippers, explaining our meals and providing a blanket without us asking. I hope this reaches out to the manager who put the most effort to making sure we were happy and looked after. We would all recommend this place to our families and friends. 1000/10 S+++
LLI66We stayed at Negiya Ryofukaku in Arima Onsen during the maple leaf season, opting for the West Wing's deluxe Japanese-Western mixed room with a mountain view. The hotel staff were incredibly attentive and thoughtful, making us feel truly comfortable. Looking out the window, the mountain was ablaze with vibrant red maple leaves, like a flowing oil painting—the scenery far exceeded our expectations. Upon check-out, the hotel even thoughtfully arranged a car to take us to Arima Station, which was incredibly convenient.
TTrip LOVERssThe room was spacious and comfortable, providing a serene atmosphere for relaxation. The onsen facilities, along with the provided Japanese bath suits and slippers, added a delightful touch to the experience.
The breakfast buffet featured a variety of healthy Japanese options, which I found both satisfying and nourishing. Additionally, the view of Kobe Tower from my room was a charming highlight.
The hotel's design reflects a refined minimalistic luxury, creating an elegant and calming environment. Overall, I highly recommend this hotel for anyone seeking a blend of comfort and traditional Japanese hospitality.