Hotel w pobliżu: Kawaramachi,Kioto14.9% gości wybiera ten rejon
MMindy Chew2026.03.07
Excellent location a short walk to the longest street of shops and restaurants. The room is clean and all the facilities you need are provided . There is a lovely hot bath which we used to relax and unwind . The 7 eleven is close by for any supplies. Staff very friendly and helpful. Highly recommend for a short stay
Hotel w pobliżu: Kawaramachi,Kioto14.9% gości wybiera ten rejon
GGość2026.01.22
I stayed at your hotel from January and am submitting this formal complaint regarding the unacceptable behavior of front desk staff member Mr. Wu.
Immediately after check-in, our room key did not work. Mr. Wu dismissed our concern without checking and repeatedly insisted the problem was ours, not the card. Only after visible irritation and reluctance did he come upstairs, where it was confirmed the key was faulty. No apology was offered.
Despite being informed that parking fees would be settled at checkout, approximately one hour after check-in (around 4:00 PM), Mr. Wu called our room while we were resting and demanded we come down because the parking fee had not been paid. This felt accusatory and deeply inappropriate.
Additionally, when asking a simple question about which parking card to use, Mr. Wu responded with audible sighs and a condescending attitude.
This conduct is entirely incompatible with professional hospitality standards.
I expect this matter to be taken seriously and appropriate disciplinary action to be taken.
I stayed at Urban Hotel Kyoto Shijo Premium for two nights and had a really enjoyable experience. The room was very clean and well maintained, and the space was more generous than expected, making the stay comfortable and relaxing.
The pricing was very affordable for what was offered, especially considering the excellent facilities available. The public bath was a great way to unwind after a long day of sightseeing, and the gym and washing area were very convenient for travelers.
Service from the staff was excellent throughout my stay—friendly, professional, and always willing to help.
Overall, this was a fantastic stay and great value for money. I only wish my stay could have been longer, and I definitely hope to return again in the future.
Excellent place to stay. Free public bath spa in the hotel.
Plus: PJs and extra toiletries like makeup remover, cotton pads provided.
Lunch: Good lunch buffet with homemade tofu. Value for money.
Laundry: Coin machine at 400 yen a cycle. Good value.
Venue: Walking distance to huge local supermarket, pharmacy and a nearby neighbourhood mall, BIV. Near the world heritage Nijio Castle. Bus stop just outside. Feels safe in coming back late as the hotel is just next to the main road.
It is just opposite the Amanohashidate train station. Location is excellent for those not driving. There is no convenient store around the place. Recommended to book the dinner with the hotel as shops closed early there. Dinner is excellent and very filling. Room has a nice view of the lake.
Hotel w pobliżu: Dworzec Kyoto i okolice,Kioto35% gości wybiera ten rejon
GGość2025.11.20
Położony blisko stacji Shichijo i Kioto. Hotel oferuje darmowy ramen w godzinach 21:00-23:00, a także darmowe napoje i lody rano i wieczorem. W onsenach nie ma tłoku w godzinach 18:00-20:00. Uwaga: w hotelu obowiązuje zakaz noszenia butów, ale zapewniamy skarpetki. Śniadanie w hotelu można wykupić za 3000 jenów, a wybór jest dość duży. Ogólnie pobyt był przyjemny.
It is located next to the train station, which is very convenient, and it is only 20 minutes from Tokyo.
Surrounded by supermarkets and restaurants, but you can feel the local vibes here.
The check-in is quick and pleasant, as you can expect from the Japanese service.
The room came with breakfast and access to the Onsen, but I didn't have the chance to use it. There are laundry machines available on the lobby floor.
Breakfast is nice and delicious, but seating may be limited.
The staff are nice and welcoming.
Hotel w pobliżu: Dworzec Kyoto i okolice,Kioto35% gości wybiera ten rejon
MMiki Shahirah2026.01.04
Royal Twin Hotel Kyoto was perfect for me as a female solo traveler. It’s just a three minute walk to Kyoto Station, with 7 Eleven and Aeon Mall right nearby (less than 1km), which made everything feel convenient and safe. I felt comfortable the entire stay and would gladly choose it again.
Hotel w pobliżu: Kawaramachi,Kioto14.9% gości wybiera ten rejon
BBee Louise2025.12.04
This was our favourite hotel in Japan.
The location is very central to Kyoto, but did not feel too crowded and overwhelming. It was very easy to get around Kyoto from this hotel, with a lot of train stations close by.
The room was clean and bigger than most hotels I’ve stayed in during my trip to Japan. The finishes of the room are just gorgeous. It really feels like luxury. The smart TVs were a nice touch too.
The amenities of the spa were really good, and I loved the extra feeling of security knowing women receive a women only key card and men receive a separate one. Nice touch having washers, dryers and vending machines too.
The staff are kind and polite and are more than happy to assist you. Although I did find the self check-in a bit confusing - some translations were a bit off. Regardless, I really recommend this hotel.
Hotel w pobliżu: Gion/Kiyomizu Temple,Kioto4.5% gości wybiera ten rejon
Mmemouniverse2026.02.12
🛏️ Rozmiar pokoju:
Mieszkam tu z rodziną w wieku pięciu lat, a pokój był o wiele przestronniejszy niż oczekiwałem. Plakiet był bardzo dobrze zorganizowany, z różnymi obszarami wyraźnie podzielonymi. Wszystko wyglądało dokładnie tak jak zdjęcia.
📍 Lokalizacja:
Hotel jest bardzo blisko centralnego obszaru Gion, który jest bardzo wygodny. Jest to około 5-minute spacerem do dworca kolejowego, więc nie daleko w ogóle. Są sklepy wygodne w drodze, co sprawiło, że wszystko było jeszcze łatwiejsze.
🧺 Wyposażenie:
Mimo że musiałem uruchomić suszarkę dwa razy, aby ubranie było całkowicie suche, to było nadal bardzo wygodne. Kuchnia była w pełni wyposażona w kuchenkę, dania i naczynia, chociaż nie próbowałam używać kuchenki.
⚠️ Zalecenie:
Są dwa hotele o tej samej nazwie znajdujące się blisko siebie, więc uważaj, aby nie iść do niewłaściwego.
👃 W dół:
Ponieważ hotel jest obok restauracji, kiedy wszedłem do pokoju, z okna pojawił się silny grillowany zapach ryby. Chociaż w pokoju był oczyszczający powietrza, to nie pomogło to naprawdę z zapachem.
Świetny
Oceny: 53
9,3/10
Cena od
221 MYR
za noc
Sprawdź dostępność
Zobacz wszystkie hotele oferujące Spa w mieście Kyoto Prefecture
Zobacz opinie gości na temat hoteli w: Kyoto Prefecture
Zobacz wszystkie
9.4/10
Amazing
DDreamscomeTrueVery nice ambience and a new luxurious hotel in Kyoto close to the 清水寺。 Restaurant choices are quite limited inside the hotel complex but they have got a great spa with excellent service staff. Down the hill should be some international restaurants at Park Hyatt Kyoto another luxurious five star hotel. Breakfast bento boxes not too appetising and not much food selections for in room dining as well. But the neighbourhood was quiet and nice.
YYury GrinI stayed for 4 nights from January 4 to January 8, 2026.
From the hotel, you can walk to Nijo Castle in about 10 minutes. There are many small convenience stores nearby (7-Eleven and the like), as well as two large supermarkets — Life is open until midnight, which is a huge plus. You can buy nice gifts for friends and family late in the evening without wasting daytime hours.
The transportation access is great too: within a few minutes' walk there's a subway station and a JR line (convenient for coming from the railway station), and right next to the hotel there's a bus stop. This is important because Kyoto's sights are scattered all over the city, and you often need to use public transport or taxis.
Speaking of taxis. Twice I asked the reception to call me a taxi, and both times the staff helped me — a huge thank you to them! It was especially important on the first day: thanks to a taxi, I made it to Kiyomizu-dera Temple in time and explored it without rushing.
Check-in was very quick, and the staff explained where everything was.
The room was quite spacious — or maybe it just felt that way. I comfortably unpacked my suitcase and took out everything I needed without feeling cramped. The room had all the essentials, and there were kettles near the elevator that you could take to your room if needed. I did, and had some tea before bed (on the first floor, you can grab a free tea bag if you don't have your own).
The air conditioner worked for both cooling and heating — which was very useful on some evenings. Honestly, I only used the hotel to sleep, and it was perfectly fine.
Every morning, breakfast is served on the first floor. To be honest, I expected something simple since the room rate was quite affordable. That's why the breakfast was such a pleasant surprise! My eyes wandered every morning at the variety of delicious food! A huge selection. Every day I had rice with various toppings, amazing salmon, cod, and various vegetables (the okra here was especially good).
There's a small smoking room on the first floor with good ventilation.
My overall impression of the hotel is extremely positive. I will definitely stay here again on my next visit to Kyoto.
YYANGWAWAJINGJINGExtremely close to Kyoto Metro Station, and also conveniently accessible via the airport express. It's super easy to get to nearby attractions, restaurants, and shopping. The facilities are clean and hygienic, and the living experience was fantastic!
Hotele w: Kyoto Station and surrounding areas, Kyoto
Cena za noc od:792 MYR
9.5/10
Amazing
IIRADAThough the hotel itself is good (I’m staying here for a second time), this time the service was awful.1) went to breakfast, me and my friend ordered 2 dishes, when in 20 mins time there still was nothing, we reminded a waitress of our order… another 20 mins - still nothing. All in all we spent 40 mins at the breakfast restaurant and didn’t get our food. When we explained this to the hostess she just said “sorry” and we left the restaurant hungry. 2) ordered afternoon tea for 3 persons (afternoon tea is served at another restaurant at the hotel). 2 normal sets and 1 for a person who doesn’t like dairy products. That person is me. I explained that I have no allergy, I just don’t like the taste of milk, cheese, et cetera. So I’m fine with bread and with sweets, just not the ones that have cheese on top. In the end instead of the sweets they brought me a fruit platter (that’s all, my friends got a lot of different sweets), when I again explained to the hostess that I’m fine with sweets (sweet bread) and would like to eat the sweets included in the afternoon tea set she just said that they “prepared smth else” for me (she meant the fruit platter). No apology no anything. Mind you, I ordered afternoon tea last year at this same place - everything was alright! As this is a 5 star hotel and everything here is rather expensive (including breakfast and afternoon tea) this is unacceptable level if service.
Hotele w: Kyoto Station and surrounding areas, Kyoto
Cena za noc od:1 128 MYR
9.3/10
Great
AA Pig Fly From the SeaThe breakfast was very delicious and had a wide variety of choices. Everything tasted great and I never got bored of it even after a few days. The onsen was also very comfortable and relaxing — it was the perfect way to unwind after a long day. I also really liked the shampoo and bath amenities provided by the hotel; they smelled amazing and made my hair feel very smooth.
Another nice touch was that the hotel provided free laundry washing, although the dryer required a small fee. They also offered free ramen at night, which was a really nice service, but I was too full to try it at the time. Overall, I had a wonderful stay and would definitely come back again!
Hotele w: Kyoto Station and surrounding areas, Kyoto
Cena za noc od:322 MYR
9.5/10
Amazing
GGuest UserAn incredibly worthwhile stay! We hit it during the off-season, and the room was huge with a washing machine. Everything was great, and the location was super convenient. From Karasuma Oike South Exit 5, if you have large luggage, make sure to turn left after the ticket gate. You'll see a rather dim-looking building called Shinfukan; take the elevator or escalator up to ground level, and the hotel is just a short walk from there. It's walking distance to popular spots. The area is filled with understated luxury brands, really capturing that Kyoto vibe.
CChengchengyipianThe hotel entrance isn't huge, but the 4th-floor reception area has a wonderful design with lots of greenery, bringing you closer to nature. It's a really comfortable spot to just sit and relax.
The room itself is spacious and comfortable, and importantly, it has a small balcony that lets in natural breezes. Having fresh, circulating air in the room is incredibly important to me.
There was a short-haired lady at the front desk who was exceptionally kind and thoughtful. When I checked my luggage, she noticed that what I'd bought was a cream roll and thoughtfully offered to refrigerate it for me. She also gave us a warm farewell when we left. Although I'm not entirely sure if she was trying to communicate with me in Chinese because I couldn't hear very well with her mask on.
There are some downsides, though. Even on the 8th floor, I was still bothered by motorcycle noise every night. I'm a light sleeper by nature, so I didn't get good rest those two nights.
GGuest UserThe price doubles and goes up. I have stayed in this hotel many times. It always feels good. I came here again after many years and felt that the overall service and the quality of the food in the hotel were much worse. In particular, the service may be understaffed during the peak season, but it is indeed a very good hotel. Be sure not to make any mistakes when booking a hotel, otherwise he will be unkind and only care about money! 
GGuest UserAbsolutely great hotel with such a nice interiour design, very helpful and nice staff and great, spacious room. we even got a free room upgrade. breakfast was delicious and had a nice athmosphere. there is free coffee available in the lobby which is also a very nice extra. we fully enjoyed our stay here. location could not be better, many sightseeing spots in walkable distance and subway is just around the corner.
AAnonymous UserOur recent stay at Ujo Soan was, without exaggeration, the finest hospitality experience I have encountered in my 20 years of traveling across Japan. From the moment we arrived, the level of service was nothing short of superb.
There are three highlights that made our stay truly unforgettable:
1. Exceptional Culinary Surprise: We were deeply touched by the hotel's generosity in providing a complimentary upgrade to the prestigious ”Tsuiyama Blue Label Crab” set. The quality of the crab and the meticulous preparation were world-class—a true gastronomic journey.
2. Breathtaking Sunset Views: Spending time at the Lounge ”AO” on the 8th floor of Bettei Fuka was a spiritual experience. Watching the sunset over the Kyotango coastline with a drink in hand is a memory we will cherish forever.
3. Outstanding Service (Sakura-san): A special mention must go to Sakura-san. Her professionalism, warmth, and attention to detail were exemplary. She anticipated our every need and represents the very best of Japanese Omotenashi.
I would like to extend my sincere gratitude to Mr. Yasuhiko Okita and the General Manager, Mr. Nakanishi, for maintaining such an incredible standard of excellence.
If you are looking for a sanctuary that combines luxury, nature, and heartfelt service, Ujo Soan is the only choice. We cannot wait to return.
Aby zarezerwować hotel na Trip.com, po prostu podaj na naszej stronie miejsce docelowe, datę podróży oraz liczbę gości. Następnie przejrzyj dostępne hotele i wybierz ten, który chcesz zarezerwować. Postępuj zgodnie z instrukcjami, aby podać dane płatności i dokończyć rezerwację.
Jak znaleźć najlepsze oferty hoteli na Trip.com?
Istnieje kilka sposobów na znalezienie niedrogich hoteli na Trip.com. Możesz zawęzić wyniki wyszukiwania, filtrując hotele według preferowanego przedziału cenowego. Możesz też posortować wyniki według ceny, aby najpierw wyświetlić najtańsze obiekty.
Gdzie mogę znaleźć oferty hoteli na Trip.com?
Trip.com oferuje wiele atrakcyjnych okazji hotelowych i promocji, które są dostępne przez cały rok. Nasze oferty specjalne znajdziesz na stronie z ofertami. Ponadto, jeśli jesteś członkiem naszego programu lojalnościowego, możesz zalogować się na swoje konto i odkrywać ekskluzywne zniżki na stronach z listą hoteli.
Jak uzyskać niższe ceny pobytu w hotelu?
Czasami rezerwacja pobytu w środku tygodnia jest tańsza, ale zależy to także od pory roku.
Ile hoteli mam do wyboru na Trip.com?
Na Trip.com mamy ponad 5 000 000 hoteli w ponad 230 krajach i regionach. Nie wiesz jeszcze, który hotel zarezerwować? Przejrzyj naszą stronę, aby poszukać inspiracji!
Czy mogę anulować lub zmienić rezerwację hotelu na Trip.com?
Zależy to od regulaminu hotelu oraz daty anulowania rezerwacji. Zapoznaj się z sekcją regulaminu wybranego hotelu. Aby anulować lub zmienić rezerwacje, zaloguj się na swoje konto Trip.com, przejdź do „Moich rezerwacji” i postępuj zgodnie z instrukcją.
Jak mogę skontaktować się z obsługą klienta Trip.com?
Możesz skontaktować się z całodobową obsługą klienta Trip.com, odwiedzając Centrum pomocy na Trip.com i przesyłając wniosek. Możesz także skontaktować się z nami przez telefon lub czat (w zależności od Twojej lokalizacji).