Suitenkaku was our first stay in a Ryokan. Those who want to visit Tottori, Izumo and Sakaiminato will find Matsue well located, while the Ryokan is next door to the Ichibata railway deserving the Izumo Taisha. The room was renovated and very spacious, offering a direct view to the lake. Above all, the staff was absolutely friendly and helpful. Real Omotenashi !
We are fully satisfied with our stay. Will repeat for our next stay in the area.
Excellent onsen Hotel surrounding with beautiful garden. the staff in the hotel is nice and super-helpful, though I wish they could find more english speaking workers. Room is clean and food is delicious. Wish I could have spent more time in the hotel! Definitely will come back to enjoy!
Everything was perfect! The staff was kind, helpful, and extremely efficient, as always in Japan. I loved the delicious ramen served in the evening, the relaxing onsen, the peaceful atmosphere, the impeccable cleanliness, and all the extra services included. The location is also very convenient, just next to the station. I would have loved to stay more nights, but unfortunately, there was no availability. I really hope to come back!
The location is excellent, which is exact as the name across Matsue station. The staff from the front desk are very nice. You can pick up some daily necessities near the front desk (e.g. toothbrush, comb, teabags). I can open a 30 inch luggage and still have reasonable space in my room. The public bath is a bit small but cosy. It is worth to give a try if you wish to stay in Matsue overnight.
The view of the Lake is just spectacular. The service was so great. It is just a 4-minutes-long taxi journey from the JR station. The rooms and the onsen are also nice.
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9,1/10
Great
GGuest UserSuitenkaku was our first stay in a Ryokan. Those who want to visit Tottori, Izumo and Sakaiminato will find Matsue well located, while the Ryokan is next door to the Ichibata railway deserving the Izumo Taisha. The room was renovated and very spacious, offering a direct view to the lake. Above all, the staff was absolutely friendly and helpful. Real Omotenashi !
We are fully satisfied with our stay. Will repeat for our next stay in the area.
WWanwanshizhimaoThis is considered quite stingy for a budget hotel in Japan. Laundry costs extra, dryer costs extra, and laundry detergent costs 100 yen. They don't provide skincare sets, bottled water, or disposable slippers (I asked the front desk, and they said the hotel doesn't provide them). Even the public bath lacks skincare products, and there were unidentified stains on the curtains.
The facilities, however, are very new and clean. Except for the curtains and slippers, everything else is very well cleaned. Check-in is self-service; you can complete the process without speaking to the front desk.
AAnonymous UserThe large public bath was very comfortable. Although the facilities are a bit old, the overall atmosphere was quiet and pleasant. The garden view was beautiful during the snowfall. However, the staff's service was a bit lukewarm, lacking the attentive attitude one would expect from a hot spring hotel. I hope this can be improved.
GGuest UserThe only drawback is:
1. Bathing outside, fortunately it is May, I can't imagine how cold winter will be
Need to add money to eat and eat dinner at the cattle table
Others are very good, with private soup, the scenery is absolutely amazing
GGuest Userみ う time を avoid けて big bath に enter ると loan し cut り status!
It was so cool.
It was good to be able to choose the size of the room clothes because the husband is a little fulfilling
MMr xiaomuThe trip came to Matsuyama City in Shimane Prefecture, Japan.
I came here because of a temporary change in schedule due to a typhoon.
So this accommodation was also booked temporarily.
It is a 10-minute walk from the station.
The hotel has its own hot spring and includes Japanese breakfast.
The room and facilities are still OK.
I was a little unhappy that I booked a room.
When we checked in, we saw that our couple had two children.
So they insisted that we wouldn't be allowed to move in unless we got another room.
There is no other way, it is late, so I can only pay the money obediently.
Two rooms total 3,000 RMB…
It is true that some hotels in Japan charge per person.
But the feeling at the scene was that it was unhappy.
The manager who was wearing glasses and a tie was greeted at the front desk.
It feels somewhat contemptuous, so I'll give it a neutral rating.
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