Hotele z: spa w Yamanashi Prefecture, Japan

It was definitely an enjoyable and worthy experience of traditional ryokan with tatami and futon with the best view of Mt. Fuji from the room window! The hotel itself overlooks parts of Mt. Fuji with Lake Kawaguchiko, and we even added on dinner and breakfast during the stay! They are simply one of the best meals during the trips in Tokyo! The onsen is another bonus to enjoy while seeing the view of Mt Fuji, even though it is public hot spring which might be a culture shock. Definitely worth to try it out again to enjoy the traditional Japan vibes around Lake Kawaguchiko.

We spent our anniversary with my girlfriend in Kaneyamaen, and our experience was above and beyond. Starting with the shuttle option provided by the hotel from Mishima station, which also took us to Oshino hakkai, what a gorgeous place, before ending up at the hotel. We were really satisfied of our driver who shared facts about Yamanashi prefecture and Fuji. Our check-in process was also a really nice experience. From the moment we arrived we felt the hospitality of the hotel service crew. They escorted us to our room and helped with our luggage. Staying at a Sanri-Comfort Western Room, we had access to 2 lounges, where in one of them we had access to many kind of amazing wine from Yamanashi, among other tasty snacks. We choose our yukata and headed for matcha tasting. This is located in another part of the building which also gives us a peak at the wonderful garden. The matcha and snack we received helped us settle in with the calm garden view. Then came dinner. My god, the dinner was above and beyond. Neither of us had an 8 course dinner before with such a perfect service and absolutely amazing food. Hats of to the restaurant and service crew. Truly impressed. We decided to walk of the calories in the hotels beautiful garden at night. The illumination creates a really romantic experience. After this, we attended the Taiko drum show, which is organized by the hotel crew. First time for me and I can say it definitely made our experience even more special. Fantastic work. Then the star of the show. The open-air bath on the balcony. The sight of Mt. Fuji early morning from the bath, was a magical experience which we'll never forget. The buffet breakfast provides a great selection of food and drinks, rest assured we left very pleased. All in all, this was an extraordinary stay for us. Nothing but max points. Wish we'll have the chance to visit again.

Beautiful Ryokan with private onsen overlooking Fuji-San. Love the impeccable service and the amenities we can use. A walk in the garden is certainly recommended and look for the Fuji-San Vantage Point

We had a wonderful stay at Grand Mercure Yatsugatake as a family traveling with a baby. The hotel is surrounded by nature, with beautiful views of the mountains, which immediately creates a calm and relaxing atmosphere — perfect for families who want to slow down and breathe. The hotel is very family-friendly. Traveling with a baby can be stressful, but the staff made us feel welcome and comfortable from the moment we arrived. Everyone was kind, patient, and attentive, which really made a difference for us as parents. The room was spacious, clean, and quiet, with enough space to comfortably stay with a baby. We especially appreciated the peaceful environment at night, which allowed our baby (and us!) to rest well. The facilities were also well suited for families. The common areas are easy to navigate with a stroller, and the overall layout of the hotel feels relaxed and not overwhelming. The natural surroundings add a special charm and make the stay feel refreshing and rejuvenating. Overall, Grand Mercure Yatsugatake is an excellent choice for families with babies who are looking for comfort, tranquility, and good service in a beautiful natural setting. We would definitely consider coming back and recommend it to other families traveling with young children.

For any Yuru Camp anime fans, if you also are interested in an Onsen experience this is the perfect place. The facilities and staff are amazing! I couldn't believe the size of my room, especially after coming from a business hotel in Tokyo. I thought Deluxe Twin was just the ”deluxe” version of a standard single twin size bed room instead of two twin beds but there are no complaints. Given it's more remote location I was expecting zero English but I was so surprised at how well some of the staff spoke English and had print outs for English speakers. I have to shout out two staff members, Nozomi and Joon Bae's english combined with my limited and grammatically atrocious Japanese they went above and beyond making me understand how everything worked as well as assisting me with my ventures outside of the onsen. They have two e-bikes available for rent which I rode to the next station on the minobu line so I could visit the school that was used in the anime as well as get a taxi to take me to Lake Shibere, from episodes 6 and 7 of season one. It was my first time in Japan, being the only foreigner at the hotel for the two full days, I only visited the baths once however the facilities are amazing and I plan on going back to use the Onsen more.

We stayed in the traditional room which we wanted to try. It was a fun experience but not one to do if you have a bad back. The onsen is nice, there were 3 communal onsens and the one cold plunge in the ladies section. All pools were a bit small and could probably hold 6-8 ppl max. The hotel offered free refreshment drinks before 5pm after that there are vending machines in the lobby of the onsen. There's a shuttle every hour to the station in town which is convenient but would be better if they ran every 30mins. Staff are very kind and professional. I asked for towels as larger robes which arrived instantly. The hotel doesn't have anything nearby so be prepared to use bikes, scooters the shuttle or your own car

They offer a shuttle service from Kawaguchiko Station, which takes about five minutes to reach the hotel. The hotel is a bit old-school, showing its age, but the room I booked had a view of Mount Fuji. The buffet was excellent, and the alcoholic drinks were also self-service. It's just a five-minute walk to the cable car station, which is great for avoiding crowds in the morning.

The guest rooms were as described in the reviews. The toilet paper was inconveniently placed and difficult to use. The bathroom in the room had a terrible odor when the water was turned on, although I didn't use it. The hot-drink glasses in the room were fine. I was inconvenienced by the lack of slippers provided in the building. The large public bath was enjoyable, with many open-air baths and saunas. The breakfast and welcome drink service were also good. The daytime and evening meals were all decent. However, there were many drunk guests at night, and the smell and noise were irritating. Overall, it's not a bad hotel. I would like to use it again.

I absolutely loved the hotel's style. It has a very tranquil and peaceful atmosphere that makes the world feel less chaotic. This time, I stayed in the Butterfly room. From the moment I was picked up at the station by the staff to the check-in introduction, everything about the stay was fantastic 👍🏻. Also, breakfast was personally escorted to the Dining Room by the staff, and I was completely full after the meal 🤣. Oh, by the way, everyone should try the inconspicuous little ramen stand diagonally opposite the hotel at the traffic light 🍜. It was my first time hearing that a street food stall required a reservation, and I waited an hour before finally 'cutting in' to get a spot 😂. It's just less than a minute away, directly opposite the hotel at the traffic light. The taste was really good for that area. Finally, thanks again to the hotel staff for their thoughtful arrangements.

There were some old and stained parts, but the room was well equipped with everything I needed. When you go outside, you can see Mt. Fuji clearly beyond the buildings. I’m glad I chose this place. If you want to see Mt. Fuji from your room, you need to select that option. Also, you can hardly see Mt. Fuji from the outdoor bath.