Hotele z: Spa w Johor, Malaysia

The Hotel Location is easy to access and lots of good food & salon amenities around it. Likewise, the Hotel Room is clean and tidy. The Customer Service is friendly & courteous. Also, I would like to compliment their Technician Staff having good fast response who came to repair our Card Slot System immediately when we notified them that our room has no more power supply due to the faulty card slot system. Keep up thwbGood Work!

I had a wonderful stay at DoubleTree by Hilton Johor Bahru. From the moment I arrived, the staff were warm, welcoming, and very professional. The check-in process was smooth, and the famous warm DoubleTree cookie made the arrival even more pleasant. The room was clean, spacious, and very comfortable, with a beautiful view of the city. I especially appreciated the comfortable bed and the well-maintained facilities. The housekeeping team did a great job keeping everything spotless. The hotel location is also very convenient, with easy access to nearby shopping malls, restaurants, and the CIQ checkpoint. The breakfast buffet had a good variety of options and the food quality was excellent. Overall, it was a relaxing and enjoyable stay. I would definitely recommend DoubleTree by Hilton Johor Bahru to anyone visiting Johor Bahru and look forward to staying here again in the future

The hotel is located in a convenient spot, especially if you are driving. They were having Ramadan buffet promo during my trip but it is a short drive to lots of nice restaurants. We tried Teck Sing for their curry fishhead and paper wrapped herbal chicken (prepare to queue) and Ah Soon BKT. Car park is free for hotel guest. Room design looks dated and lighting is adequate but could be brighter. Toilet looks like it belongs to a different decade. The shower curtain rod was bent and looks flimsy. Overall it is alright for a night stay but they should definitely update their rooms. Plenty of new boutique hotels around for the same price.

It was a great stay. This is our 2nd time here. We keep coming back because the rooms are nice and the staff are friendly. The location is also good. The breakfast have simple menu but it’s ok. Although you need to walk through the pool area without shelter, it was nice that we have a good weather during our sta. Otherwise it will be inconvenient to go to the breakfast area when raining.

Mixed Experience – Good Service Recovery but Initial Handling Could Be Better I recently stayed at Holiday Villa Johor Bahru City Centre and had a mixed experience. For the first two nights, we suspected the room was not properly cleaned as both my husband and I experienced continuous sneezing throughout the stay. I reported this to the front desk after the first night, but no action was taken or escalated. Unfortunately, we had to endure a second uncomfortable night before I raised the issue again to the duty manager. I must commend the duty manager for her prompt and decisive action — she arranged an immediate room change, which made a significant difference. This level of service recovery was appreciated. However, it is unclear why the initial concern was not escalated earlier by the front desk, which could have prevented unnecessary discomfort. On a positive note, when I fell sick during the stay, the front desk staff were thoughtful enough to send porridge and warm water to my room — a kind gesture that I truly appreciated. The hotel’s location is very convenient, and the breakfast selection varies daily, which is a plus. A special mention to the egg station staff — they were consistently friendly and attentive, handling every request with a smile even during busy periods. Check-out was smooth and efficient. Overall, while there were some lapses in initial handling, the service recovery and certain staff members’ efforts stood out.

Had a wonderful stay at Amari Johor Bahru. The hotel is modern, clean, and very well maintained. The rooms are spacious, comfortable, and thoughtfully designed, making it easy to relax after a long day. The staff were friendly, professional, and always ready to help, which made the stay even more pleasant. Breakfast had a good variety with both local and international options, and everything was fresh and tasty. Location is excellent—conveniently connected to the mall and close to key attractions, making it easy to get around. Overall, a great hotel with excellent service and comfort.

Good place for a short stay. The biggest advantage is the location as it is within walking distance to JB Sentral and the customs. The room is spacious compared to a hotel and suitable for overnight trips. Self check-in was easy, just need to follow the instructions carefully. The only downside is the surrounding area is quite quiet at night and parking may be a bit confusing for first timers. Overall still worth the price.

This is a nice apartment hotel with no room service nor lobby, suitable for families especially with kids. The place is clean when we checked in, and the diy checkin is quite intuitive wth good instructions. For its price during non-peak, there’s little to complain. When it comes to peak though, prices soars, and the number of guests creates a jam at the lift access to the 39 floor apartment rooms. During our stay, one lift was down and with only 3/4 lifts, the waiting time during checkin and checkout is very very long. Hot water the shower is centralised and not reliable at all. Due to its proximity to KSL Mall, size of the room, and its good price during non-peak, its a recommend, but don’t expect perfection here.

I was skeptical at first to stay in this hotel looking at the past reviews. To my surprise, not only the location was good, the hotel room was in very good condition too. We enjoyed our stay in Cel hotel. Not forgetting the friendly staffs at the counter too. Do not forget to bring along cash RM50 to place as deposit upon check-in which will be refunded upon check-out. We will chose to stay here if we can to this area again next time. Thank you for your hosting.

This is the second time my family were staying in this hotel, we have a good experience and stayed for the first stayed but the second time seem like the customer service standards dropped, and also breakfast was nit as good as the last time, may try other hotels next time.