Hotele z: spa w Johor, Malaysia

The Hotel Location is easy to access and lots of good food & salon amenities around it. Likewise, the Hotel Room is clean and tidy. The Customer Service is friendly & courteous. Also, I would like to compliment their Technician Staff having good fast response who came to repair our Card Slot System immediately when we notified them that our room has no more power supply due to the faulty card slot system. Keep up thwbGood Work!

I had a wonderful stay at DoubleTree by Hilton Johor Bahru. From the moment I arrived, the staff were warm, welcoming, and very professional. The check-in process was smooth, and the famous warm DoubleTree cookie made the arrival even more pleasant. The room was clean, spacious, and very comfortable, with a beautiful view of the city. I especially appreciated the comfortable bed and the well-maintained facilities. The housekeeping team did a great job keeping everything spotless. The hotel location is also very convenient, with easy access to nearby shopping malls, restaurants, and the CIQ checkpoint. The breakfast buffet had a good variety of options and the food quality was excellent. Overall, it was a relaxing and enjoyable stay. I would definitely recommend DoubleTree by Hilton Johor Bahru to anyone visiting Johor Bahru and look forward to staying here again in the future

This is the second time my family were staying in this hotel, we have a good experience and stayed for the first stayed but the second time seem like the customer service standards dropped, and also breakfast was nit as good as the last time, may try other hotels next time.

Mixed Experience – Good Service Recovery but Initial Handling Could Be Better I recently stayed at Holiday Villa Johor Bahru City Centre and had a mixed experience. For the first two nights, we suspected the room was not properly cleaned as both my husband and I experienced continuous sneezing throughout the stay. I reported this to the front desk after the first night, but no action was taken or escalated. Unfortunately, we had to endure a second uncomfortable night before I raised the issue again to the duty manager. I must commend the duty manager for her prompt and decisive action — she arranged an immediate room change, which made a significant difference. This level of service recovery was appreciated. However, it is unclear why the initial concern was not escalated earlier by the front desk, which could have prevented unnecessary discomfort. On a positive note, when I fell sick during the stay, the front desk staff were thoughtful enough to send porridge and warm water to my room — a kind gesture that I truly appreciated. The hotel’s location is very convenient, and the breakfast selection varies daily, which is a plus. A special mention to the egg station staff — they were consistently friendly and attentive, handling every request with a smile even during busy periods. Check-out was smooth and efficient. Overall, while there were some lapses in initial handling, the service recovery and certain staff members’ efforts stood out.

It was a great stay. This is our 2nd time here. We keep coming back because the rooms are nice and the staff are friendly. The location is also good. The breakfast have simple menu but it’s ok. Although you need to walk through the pool area without shelter, it was nice that we have a good weather during our sta. Otherwise it will be inconvenient to go to the breakfast area when raining.

Had a wonderful stay at Amari Johor Bahru. The hotel is modern, clean, and very well maintained. The rooms are spacious, comfortable, and thoughtfully designed, making it easy to relax after a long day. The staff were friendly, professional, and always ready to help, which made the stay even more pleasant. Breakfast had a good variety with both local and international options, and everything was fresh and tasty. Location is excellent—conveniently connected to the mall and close to key attractions, making it easy to get around. Overall, a great hotel with excellent service and comfort.

Though it was a self-check in process by collecting the house key from the mail box, it made it easy with the detailed instructions provided by the host. We drove with complimentary parking for our stay. It was easy to locate the lift lobby again with the detailed information. We booked two bedrooms apartment and the room is fantastic, clean and new! The amenities like pool and gym was good too. Its connected to R&F Mall by a linkway bridge. Everything was good and we had a bery pleasant stay. Strongly recommended! 😊

The hotel is located in a convenient spot, especially if you are driving. They were having Ramadan buffet promo during my trip but it is a short drive to lots of nice restaurants. We tried Teck Sing for their curry fishhead and paper wrapped herbal chicken (prepare to queue) and Ah Soon BKT. Car park is free for hotel guest. Room design looks dated and lighting is adequate but could be brighter. Toilet looks like it belongs to a different decade. The shower curtain rod was bent and looks flimsy. Overall it is alright for a night stay but they should definitely update their rooms. Plenty of new boutique hotels around for the same price.

Room Condition: The hotel is quite old and a bit rundown, so it’s understandable that the furniture is also aged. The table lamp/study light looked worn out and could use some maintenance. Service: Check-in at the front desk was smooth, but we faced an issue with the TV in our room. We couldn’t watch any channels at all. At first, we thought it might be due to the weather, but the TV in my parents’ room worked fine. We scanned the QR code to request assistance and received only “Noted” as a response. We sent two messages and got the same reply both times. Since there was no follow-up, we went to the front desk to report it in person, but unfortunately, no action was taken until we checked out. That was quite disappointing. Car Park: Try to avoid parking directly under the trees, as there are quite a lot of weaver ants around the area. Breakfast Buffet: The breakfast buffet was okay. The kurma chicken tasted more like ayam ungkep, which was a bit misleading, but I actually loved it since I really like ayam ungkep.

The hotel is old but well taken care. The check in and check out process needs to be improved, took too long. The breakfast charge is over priced. I paid Rm50.88 per meal for my 7 year old kid. And the breakfast varieties are very normal, very limited choices. The environment to eat is also very messy, people queue up for 10-15mins just to get the omelettes. Probably due to long holidays, it’s hard to find a table to sit down and eat. Shortage of workers to clean the table and to clean the room too. Our room only managed to be clean at 5pm. The room is clean, the staff are friendly to help. We enjoy the beach and the pool, the pool is very friendly for kids. The hotel also provides many other activities.