Apartments w: Selangor, Malaysia

Good budget stay in Kuala Lumpur. The room offers a nice view and is comfortable for a short trip. The swimming pool is decent and well-maintained. Check-in was smooth, but the room floor was slightly wet when I arrived around 3 PM, likely due to recent cleaning. One issue encountered was the safety lock, which suddenly engaged by itself and couldn’t be opened from outside. Thankfully, the maintenance staff responded quickly and helped resolve it. Parking is available but comes with an extra charge. Overall, still a value-for-money option with decent facilities, but there is room for improvement in maintenance and room readiness.

The unit itself is clean and fully furnished, which I appreciate. However, there are several serious issues that the owner should address before accepting future guests. 1. Air-conditioning issue (major concern) Please ensure the air-conditioner is properly fixed before hosting guests. During our stay, the unit became extremely hot, especially at night and even worse after sunrise. I was travelling with my elderly parents, and it was honestly uncomfortable and distressing to see them sweating while trying to sleep. This is not a minor inconvenience, it significantly affected our stay. 2. Inadequate cooling for unit size The unit is spacious, even IF the air-conditioner had been working, one small AC unit is clearly insufficient to cool the entire space. With the AC not functioning properly, the situation became unbearable. 3. Serious bathroom privacy and safety issues Both bathrooms have critical privacy concerns. One bathroom has a floor-to-ceiling frosted glass window, but one panel has lost its frosting, creating a large clear section where anyone could see someone showering. The second bathroom has a large unfrosted window near the top, facing the hallway. I personally checked from outside, and it is possible to see clearly into the bathroom. This is a serious safety and privacy issue, not a cosmetic flaw. These problems should be fixed immediately before allowing any other guests to stay. 4. Deposit amount and payment method The security deposit is very high, almost equivalent to the rental cost, which already feels unreasonable. What made it worse is that the deposit was required to be transferred outside the booking platform via WhatsApp. The full check-in guide was only release after transfer is made. One of the main reasons people use trusted platforms like Trip, Agoda, Booking or similar services is for safety and protection on both sides. I had already paid in full through the platform, and all my personal details were available there. Being pressured to transfer a large deposit outside the platform puts guests at unnecessary risk and defeats the purpose of using a secure booking system. I hope the owner takes this feedback seriously as an opportunity to improve, rather than dismissing it. With proper fixes and more transparent practices, this unit has potential but in its current condition, the experience was disappointing.

The apartment was spacious and clean. It's also conveniently located above a mall, and surrounded by rows of eateries, massage spots, and convenient stall. It is also near the famed Village Park Nasi Lemak & Wagyu Tavern!

Worth the price. There’s no carpet, and the floor can feel quite cold. Indoor slippers are not provided, so if you don’t like walking directly on tiled floors, it’s best to bring your own slippers. A nice place for a short vacation. The building at the back looks a bit scary, but there’s actually nothing frightening about it. There are pickleball and badminton courts downstairs. Highly recommended. Parking: Basement parking is available at RM6 per day (Touch 'n Go payment accepted). 😊

The hotel lobby and room were luxurious, spacious, and very comfortable. I especially appreciated the ladies' parking facility, which was convenient and thoughtful. The location was excellent, with shops and restaurants within walking distance. However, there were a few issues during my stay. The bathroom pipe was broken, and the air-conditioning remote control was not functioning properly. In addition, although the room was booked for four guests, only two towels were provided. The shower gel and shampoo bottles were also insufficiently filled and ran low quickly. I provided this feedback during checkout. Overall, it was a pleasant stay, and I hope these maintenance and housekeeping issues can be addressed to further enhance the guest experience.

The room itself was spacious, clean, and having a kitchenette was very convenient, especially for a longer stay. In terms of space and facilities, the accommodation met my expectations. The location may look convenient on the map, but in reality, it isn’t. There are no nearby train or metro stations within easy walking distance, so you’ll most likely need to use Grab every time you want to leave or return to the property. This is something to keep in mind when planning your stay. Unfortunately, the service was the complete opposite. Communication was by far the biggest issue. The property rarely responded through the Trip.com chat, and the WhatsApp support they asked guests to use was even worse. Most requests took hours to receive a reply, and some were simply ignored. During my stay, I reported issues with the air conditioner and later with the water heater. Instead of receiving timely assistance, I often had to follow up multiple times. On one occasion, when I politely asked how long the repair would take, I received the response, “be patient ya, now is heavy check out.” I found this rude and unprofessional. I was simply asking for an estimated waiting time and was always polite in my messages, always saying “please.” Eventually, I stopped relying on their messaging service altogether because it was ineffective. Every time I needed assistance, I had to leave my room and look for housekeeping staff or other employees in the building to get help directly. The room itself has potential, but poor communication, unprofessional customer service, and the inconvenient location significantly affected my overall experience. I would not stay here again unless these issues are addressed.

The facilities are really good – spacious, comfortable, and affordable, plus the location is excellent. However, the main issue for me is that I'm terrified of cockroaches, and there were so many in my room, I'd say one every five minutes! They were small, which helped a little, but I still hope they improve their hygiene, otherwise it's just not somewhere I can stay. We did complain to management, and they were very responsive. They called to ask if I wanted to switch rooms, but my friends aren't bothered by roaches and they helped me kill them, so we didn't switch. Still, it was thoughtful of them to send someone to deal with it. However, changing rooms isn't a long-term solution. I really hope next time I visit, I won't see a single cockroach. If there were no cockroaches, this apartment would definitely be a perfect score!

Best stay, I always choose this place for healing and working

One of the best locations nearby KLIA, lots of great eateries nearby and very convenient. Just maybe needed a little bit of upgrade on the amenity, then it should be great.

Really new and very clean inside. Easy to check in, nice and cozy stay. With the great location near ss15 and this price, there's really nothing to complain about. The property management is also responsive. Their security guard even guided through my whole way into carpark to find my specific parking lot. Would come back again if there's next time. Only minor cons about this property is the drainage system of the shower is slightly slow.