Hotele z: bar w Western Australia, Australia

The Crown Tower Perth Front Desk charged me additional breakfast cost for 1 adult and 1 child which i already paid in Trip.com. During check-in, I mentioned to the hotel front desk that i booked breakfast for 4 pax. Subsequently I have to contact Trip.com and hotel to ask for refund. However the hotel still charged me credit card service charges due to their mistake. Their front desk’s service is really bad experience to me.

This trip to Perth, I stayed in three hotels in total, and this one for 5 days was my favorite and offered the best value for money. The room wasn't huge, but it felt spacious. The staff were very polite. Initially, I thought they only provided two bottles of water daily, but then I found a card in the bathroom stating that guests could refill water on the first floor! We just didn't notice it earlier. There are many delicious and affordable restaurants nearby, and some beautiful buildings too. Plus, the free Red Cat bus to the city center is conveniently close. I would definitely recommend this hotel to friends.

Will need a local number for calling of airport pick up and they are quite strict in terms of only leaving the hotel upon collection of luggage’s.Good location for red eye flights.

The hotel is a 15-minute walk from Perth Station. They require a A$200 credit card deposit. The room was spacious and had a microwave. However, milk was only provided on the first day and not replenished daily. The towels looked quite old, more a grayish color than white. Soundproofing in the room wasn't great; I could hear conversations from the next room. It's about a 10-15 minute walk to Barrack Street Jetty. There's also a free bus near the hotel that goes to Perth Station. Be aware that there are quite a few homeless people in the vicinity.

The room was comfortable and clean, but the kitchen area was a bit dark. It would be much better if there was an extra light there. The location is very close to the station, and there's a free Cat bus downstairs, which makes getting around very convenient.

Housekeeping was poor and sloppy. Cutlery left unwashed, bed not made and on one day left the room door ajar after so anyone could have entered my room. Room curtain controls down up buttons don't work, shower handles were broken in the two rooms we had, aircon couldn't be controlled so both rooms were freezing. Will not recommend. The Holiday Inn Express down the road is half the price and everything works there. 

Karri Valley Resort offers a truly serene escape, set amidst the stunning natural beauty of Western Australia. This destination is undoubtedly one of the most relaxing places you can visit, with breathtaking views and a tranquil atmosphere that invites you to unwind. The accommodations, especially the lakefront rooms, are fantastic. They provide a perfect vantage point to soak in the picturesque scenery. However, there are areas that need attention, particularly regarding the cleaning service. On our two-day stay, the cleaners arrived quite late, and unfortunately, their work did not meet expectations. The bed wasn't properly made, the pillowcases were not changed, and the floors were not vacuumed, which was quite disappointing. This aspect highlights the need for improved management of the housekeeping team to ensure a consistently high standard of cleanliness. The resort's restaurant, however, is a highlight. It boasts a beautiful ambiance and a menu that delivers a perfect balance of flavors. The food was expertly prepared, but we did find the portion size of the duck leg ordered for our 12-year-old to be a bit small. While the presentation and taste were exceptional, a larger portion would enhance the overall dining experience. Another minor concern was the noise levels in the rooms. With some soundproofing measures, particularly on walls shared with other rooms, the overall comfort could be significantly improved. On a positive note, the staff were friendly and helpful, contributing to the warm atmosphere of the resort. I would highly recommend visiting Karri Valley Resort for its heavenly lake views and relaxing environment. With a few adjustments, it has the potential to be an unparalleled getaway in WA.

The television in the room did not work it would turn on but had no reception,we had multiple technicicians enter our room late at night it wasn't until after midnight a technician realized it was the wrong remote control after leaving and returning again and it was finally resolved only to realise the Tv does not have access to netflix or streaming tv. This was a disappointment to our anniversary treat stay at crown, was expecting a more relaxing stay without the hours of disruption of multiple technicicians working in our room at midnight to turn on the television. When the desk staff enquired how was our stay, they seemed oblivious but not overly concerned or genuinely apologetic about the interruption to our stay. It was a shame as the hotel and Crown complex is an impressive location that I have I had the prestigious honour to contribute to the construction and maintenance of the stone and tile installation, dating back to the original buswood build and ongoing upgrades to presidential suites over the years and even the more recently upgraded Crowns construction including their presidential and other exclusive areas. So this was a rare opportunity to experience first hand the exclusive facilities I contributed to. The finished product was a treat to see up close for where our stay allowed us limited access to, I would love to be able to afford to access some of the exclusive areas I had responsibility for parts of prestigious projects there that I hoped to one day witness even if it was on special events like my anniversary, but I don't think even on rare occasion that the local experience is worth the expense might look to Bali resorts still for value and quality of an all inclusive hotel experience stay.

I arrived after 10 PM and completely overlooked the fact that I needed to inform the hotel in advance. I was worried I wouldn't be able to check in, but thankfully, after calling the hotel, I successfully received my room key. **⚠️A word of caution for those arriving after 10 PM⚠️** When I tried to walk to the hotel from the nearby bus stop shown on Google Maps, I unexpectedly encountered the famous stairs! If you're considering staying here, definitely check them out beforehand. They're quite a workout! 😂 However, the room itself was clean and comfortable, making for a pleasant stay!

Room is spacious, bath room super spacious too, fitted for wheelchair bound. Provided basic shower amenities-nice and good. Water pressure a bit low. Toilet roll quality can be better quality. Bed can be more firm for a king size bed to have a better comfort rest. Location is good, walkable with a overhead bridge to eateries and shops nearby. Recommended for a short 2D1N or longer for whale tour. Hotel looks new, facilities looking new too.