Hotel w pobliżu: Osaka Station/Umeda/Yodoyabashi/Hommachi,Osaka5.2% gości wybiera ten rejon
ZZeeZeeTop2025.11.29
The location of the hotel is pretty convenient. 5–6 minutes walk to Hommachi St., which you can easily use to travel to Kyoto, Kobe, etc.
The check-in and check-out were really fast, and we had an upgrade, which was worth the price. I had read the previous reviews about the rudeness of the staff, which is not actually due to this, but it’s the language barrier that could make a tired traveller a little less patient.
If you wish to ask something more specific, please don’t be afraid to use the Google Translate app to help you with the communication. The staff have been really helpful to all of our enquiries.
Some remarks were about the hotel lobby being on the 15th floor, but they have a dedicated entrance for taxis or cars to reach the hotel.
Bonus: if you exit through KoKuMiN Osaka Metro
Yodoyabashi Station (Exit 4) on your right is a local grocery store that sells local produce and other fruits/food products. It's cheaper to go here to buy your drinks and fruits, etc.
Good hotel with spa with mediocre services.
The room was neat, clean and feeling new.
However, staffs are not familiar with English, not even talking Mandarin. Using the translator with poor voice input was troublesome and sometimes it interpreted wrong meanings.
Room service if missed will not be provided again on that day.
Also, there were many spa-only visitors simply lying on the spa floor.
Parts of the male spa were under construction and one night there were no 40 degree Celsius or higher pool as they were all under cleaning at the same time.
The ground of the spa was very slippery, mostly because many visitors did not bother to rinse themselves well after using the conditioner.
The breakfast buffet is good in terms of food choices and environment. But I dislike the scrambled eggs, which had a texture tasted awful.
Hotel w pobliżu: Osaka Castle/Kyobashi/Eastern Osaka,Osaka
GGość2025.07.28
Właśnie wróciliśmy z pobytu w hotelu New Otani i było absolutnie cudownie!
Od momentu przyjazdu powitał nas przyjazny personel i wyjątkowa gościnność – prawdziwie pięciogwiazdkowa obsługa. Nasz pokój był czysty, wygodny, a widok na Zamek Osaka zapierał dech w piersiach.
Śniadanie w formie bufetu oferowało szeroki wybór dań kuchni zachodniej i japońskiej, a wszystko było pyszne.
Ucieszył nas również przemyślany prezent urodzinowy przygotowany dla mojego męża – taki miły i osobisty akcent sprawił, że nasz pobyt był jeszcze bardziej wyjątkowy.
To był jak dotąd nasz najlepszy pobyt w Japonii i już myślimy o powrocie, miejmy nadzieję, że w sezonie wiśni. Gorąco polecam!
Hotel w pobliżu: Osaka Station/Umeda/Yodoyabashi/Hommachi,Osaka5.2% gości wybiera ten rejon
AAnonimowy użytkownik2025.06.02
Bardzo czysto. Dostępnych jest wiele udogodnień, w tym szczoteczki do zębów, kosmetyki do pielęgnacji skóry i maseczki. W holu znajduje się ekspres do kawy, a sztućce są również dostępne. Łazienki publiczne są bardzo czyste, choć proste i małe. Pralnia jest w przystępnej cenie, a detergent wliczony w cenę. Pokoje są dość małe, ale nie ma powodów do narzekań, biorąc pod uwagę lokalizację i cenę. Polecam.
Hotel w pobliżu: Osaka Station/Umeda/Yodoyabashi/Hommachi,Osaka5.2% gości wybiera ten rejon
SShyori2025.11.05
Zentis stał się moim ulubionym hotelem w Osace!
Obsługa jest doskonała, a personel jest zawsze uważny, przyjazny i gotowy do pomocy w każdej sprawie.
Śniadania są pyszne, a lokalizacja idealna – bardzo dogodna do zwiedzania miasta.
Hotel jest nowy, pięknie zaprojektowany i niezwykle wygodny – prawdziwa perełka!
Mój pobyt był bardzo przyjemny i niezapomniany. Już nie mogę się doczekać powrotu!
Hotel w pobliżu: Osaka Station/Umeda/Yodoyabashi/Hommachi,Osaka5.2% gości wybiera ten rejon
BBTboys2025.11.05
I had a wonderful stay at this hotel in Osaka. The service at the front desk was excellent. I would like to especially thank Ms. Noto for her kind and patient assistance in helping me find the best way to the airport. I will definitely book this hotel again the next time I visit Osaka!
Hotel w pobliżu: Osaka Station/Umeda/Yodoyabashi/Hommachi,Osaka5.2% gości wybiera ten rejon
GGość2025.03.19
Fantastic hotel and services!! My sister and I were amazed by The staffs at Hotel Shiki Utsubo Park, as they are truly exceptional! Their warm, polite, and respectful manner made me feel incredibly welcome from the moment I arrived. The front office team was especially kind, always ready to help with a smile. Their professionalism and genuine hospitality set this hotel apart. I’ll definitely be back on my next trip to Osaka! Everything is great here!
Hotel w pobliżu: Osaka Station/Umeda/Yodoyabashi/Hommachi,Osaka5.2% gości wybiera ten rejon
GGość2026.01.31
Hotel room is nice, clean and spacious. Hotel staff is friendly, polite and very helpful. The hotel is nice breakfast as well, with options for western/Japanese style breakfast, fresh fruits etc. Location-wise, it’s a bit further away from Dotonburi, but still very walkable and close to the metrostation.
Hotel w pobliżu: Osaka Station/Umeda/Yodoyabashi/Hommachi,Osaka5.2% gości wybiera ten rejon
GGość2025.10.26
A good hotel. The rooms are clean and spacious, the location is good, and the staff is polite. They provide fresh towels every day. The ventilation in the bathroom works well, and there is great water pressure for hot water. However, I wasn't impressed with the breakfast, although I don't consider this a major drawback.
Świetny
Oceny: 123
9,0/10
Cena od
113 zł
za noc
Sprawdź dostępność
Zobacz wszystkie hotele oferujące bar w mieście Osaka Prefecture
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9.1/10
Great
PPAPI MARKLively Osaka was very cozy & very friendly staffs who all spoke decent English. Their hospitality was definitely one of the best I’ve been to in 🇯🇵 also a good size room for BIZ traveller (wish they offered 1 King instead of 2 twins). Bfast was acceptable but if u stay more then few nights might get tired of them since it’s the same daily! Overall was a nice experience & will for sure try their sister hotel chains in other cities!
GGuest UserThe room is small but can open two suitcases. The public bath and spa are excellent. Close to JR station and donki. But the staff and hotel policy are terrible and I could only rate it woth adverse comment. First, at checkin the staff did not tell us the spa world could be used even after checkout, so we had no idea we could still stay to play the spa world the next day until we learnt it from other residents in the hotel. If we have learnt it earlier at checkin we might adjust our travelling plan as we checkin late at night from landing. Second,
upon checkout we asked for luggage storage service, which is very basic services of hotel, but the staff said if we were leaving and not staying for the spa, they would not keep our luggage. I am not meaning leaving Japan but I just go out from breakfast or some shopping. I have visited Japan multiple times and stayed in many hotels or residence, and this is the first one not offering luggage storage service. Please do not call this a hotel if you refuse to offer luggage storage service. Third, the hotel prohibited any slipper and every one had to walk back to rooms in bare feet after public bath, this sounds dirty while the staff was wearing slipper. Hotel could provide slippers and require resident to wear hotel slippers only. Bad experience and poor service.
HHuahuaのshijiehenmeihaoThis is my second time staying at this hotel in Umeda, and check-in was very smooth. The lobby is on the 19th floor, and all the guest rooms are above the 21st floor. Floors 13-16 have dining options at the LUCA department store, which is also a good choice. The hotel offers great views; you can see mountains in the distance, though the window was a bit blurry on a rainy day. Daimaru department store is right on the 1st floor. Umeda has four train stations, and you can take the Midosuji Line (M line) four stops to Shinsaibashi or Namba for 240 yen – great for shopping and dining. On my last day, the HARUKA train took about an hour to the airport. Overall, it's incredibly convenient.
JJuexiaodiThe hotel is a 10-minute walk from the subway station and consists of two buildings: the main building and an annex. The rooms aren't huge, but they're a good size for hotels in the same price range. They offer 24-hour hot water, coffee, drinks, and a microwave for heating food, which is great. Free luggage storage is also available. There's a Chinese-speaking staff member at the front desk, so communication was seamless. Breakfast was decent too. The only downside, if I had to pick one, was the constant stream of tour groups. It's also just a 5-minute walk from the main shopping street in Shinsaibashi.
UUJHZThe hotel enjoys an excellent location, conveniently situated close to the main shopping street and many of the city’s key attractions, making it ideal for both leisure and business travelers.
Public transportation is very accessible, with the metro station just a short walk away. From there, it takes only two stops to reach the JR line that connects directly to the Airport Express, which is extremely convenient for arrivals and departures.
The staff are friendly, welcoming, and always ready to assist, creating a pleasant and comfortable atmosphere throughout the stay.
The breakfast offers a good variety of options and provides a satisfying start to the day.
The hotel amenities are well-maintained and thoughtfully provided, ensuring guests have everything they need.
The room itself was clean, well-kept, and comfortable. One of the highlights was the excellent shower facility, which was modern, spacious, and very enjoyable to use after a long day of exploring.
Overall, the hotel delivers a high standard of comfort and convenience, and I would highly recommend it to anyone visiting the area.
GGuest UserWe really enjoyed our stay at this hotel. The room was small, as is common in Japan, but it had very large windows and a beautiful city view, which made it feel more spacious. Overall, the room was comfortable.
The hotel has a convenient and well-designed common area on the ground floor. The staff were pleasant and friendly. The location is good — the nearest metro station is a short walk away, and it was easy to get around Osaka from the hotel.
AAdam_HKSAR## Hygiene and Service:
The hotel has a policy that guests must put out a 'clean my room' sign before 10 AM each day for full housekeeping. Otherwise, only towels and trash bags will be replaced. Even with full cleaning, it's just a basic tidying up; linens and pillowcases are not changed.
## Location:
It's a bit far from Osaka JR Station, but you can get there directly via bus #88. There's a convenience store downstairs, but not many restaurants in the immediate vicinity.
## Facilities:
There's a public bath (which is also open to the public, so it can get very crowded in the evenings). On the first floor, the lobby offers soda, coffee, and an ice machine for guests to use at any time.
55renbangMy friend recommended this hotel for several reasons:
1. It's just one stop from Kansai Airport (KIX) by Nankai Rapid Express, costing 730 yen per person.
2. The hotel is conveniently located only 50 meters from the subway exit.
3. It's very close to the outlet mall, Don Quijote, a large pharmacy, and the Ferris wheel.
4. The hotel offers a free shuttle service to the airport (but no pick-up service).
5. The free hot spring bath at the hotel is amazing; soaking in it every night was incredibly relaxing.
6. We booked breakfast because there aren't many restaurants nearby, making dining out inconvenient. The breakfast suited our taste perfectly. The restaurant is on the scenic 21st floor, where we enjoyed watching planes take off from the reclaimed land of Kansai Airport and the Ferris wheel while eating.
7. Our room was cleaned immaculately every day.
8. The front desk service was very attentive, and they had Chinese-speaking staff, which made checking in and resolving any issues very convenient.
9. The front desk provides universal adapters, which need to be returned upon checkout.
10. The hotel offers a complimentary sunset viewing spot on the 21st floor in the evening, with free drinks and snacks.
The only minor drawback is that the room was a bit small, but it had everything we needed!
AAnonymous UserWhenever we're in Umeda, the Hanshin Hotel is always our family's top choice. The rooms are spacious, and they even come with a decent-sized entryway. The cleanliness is consistently excellent. Its location is incredibly convenient, with JR and Hanshin lines right outside the hotel. Just two right turns from the hotel entrance, there's a fantastic ramen restaurant with a very noticeable sign. Highly recommended!
GGuest UserFluent English communication. Clean. Just a 5-minute walk from the metro station, the location is very convenient! The hotel has a restaurant, and there's a supermarket nearby, so shopping and dining are both very easy. Service: Room cleaning every day.