I did not realize Indigo was part of the IHG chain, but now are fully aware of the Indigo brand. The hotel check in was on the 2nd floor and parking was inconvenient with construction. The height into the covered parking was not very high. We were fortunate to find one of the last spots. The three different Indigo staff that we met were extremely friendly to meeting our needs. The hotel maid (room service attendant) also assisted us with additional needs. Our last night at the hotel. We witnessed about 25 college students carelessly riding the motorized scooter (Lime) in the streets disrupting traffic, pedestrians, and compromising safety of the city of Rochester for about 30 minutes. There was not a single law enforcement present after the incident. It not only affected Indigo, but also Hilton and Hilton Garden Inn. My bad for not taking a video of this.
Good for the price. A little worn in places, but well equipped. Appreciated the room had a microwave. The staff at the front desk were all very helpful and are probably the best thing about this hotel. I did have a package delivered to the front desk prior to my arrival. Unfortunately, it seemed to have gone missing. Potentially taken by someone or given away in error. Not a huge issue, and I don't expect them to take responsibility, but the young lady who helped me was very apologetic.
Facility was quiet and comfortable. Had a good price. No issues.
Appeared building had recently been acquired by new Owners. Lawn sprinkler was broke and sprayed into the same spot in the ground all night. Elevator door frame appeared to have been painted with the skill of a 5 year old. I hope they continue to fix these minor details.
A pleasant stay, our floor was quiet, which was important for us. The breakfast was above average compared to toher hotels, however, I did not notice the option to get coffee of tea in the lobby, which I would welcome. The hotel provides a free shuttle to the airport, which is great, but the shuttle was late when driving us to the airport and seemed to not be aware of our order request when he arrived. I appreciated the gym was open 24/7.
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8.7/10
Very Good
MMichael JosephRooms a bit older and hotel overall could be a bit cleaner, but not terrible. Some of front desk staff not the friendliest and we had some issues with room air conditioning.
GGuest UserReception not in ground floor lobby, but on second floor. ”Front door” not readily evident. Parking available according to Website, it is in adjacent parking ramp and a separate fee. Room spacious, well appointed with many electrical outlets, TV, telephone, couch, small but adequate closet. Bathroom, nicely lighted, very functional shower, toiletry amenities, good towels and cloths. Window view over parking ramp and city in distance.
HH Stefan BrachaThis is a wonderful long-term stay hotel.
Its greatest advantage over other hotels in the Mayo Clinic area is the friendliness and competence of the staff.
every single one of the staff that I’ve interacted with was superb. Most four-star hotels don’t have this level of service that I’ve experienced at StayBridge
the breakfast buffet is very good. The restaurant is outstanding. The staff at the reception desk is more competent and nicer than any hotel I can think of in Minnesota
It is across the entrance from Mayo St. Mary’s Hospital
Also there are several very good restaurants within two blocks in each direction
I’ve stayed in four other hotels in the three years that I receive care at Mayo Clinic and this one is fairly superior to the others.
Dr. Stefan Bracha MD
A Mayo patient from Honolulu
GGuest UserI chose to book here because the Intercontinental offers room service which is hard to find in other hotels. The room we booked was a private access river view room with breakfast, I thought there would be a different lift (my kid is loud) and I was wrong. We used the same elevator but needed a swipe card to get to our floor. We didn't have a phone in our room, which was weird, however, the front desk texted us and sent someone immediately to handle our room service order, which was great. The room is not very big. Room service and breakfast were great and reasonably priced, and we liked their staff service and food service the most. By the way, parking is valet only and it's not easy to find parking on the streets near the city center.
HHeatherAbsolutely wonderful. I am super picky and my friends all stayed at other hotels in for a wedding. I was last minute and didn’t like what I had seen in the other hotels my friends were at so I walked down to check out this one and I was so happy I did! Love love love it. Clean and cozy and felt like an adults on the interior furnishings. Other hotels have cheap furniture and feel like dorm rooms. I was really have with this choice all the way around!!! I will definitely be back and can’t wait for their new spa to open!! Staff was great too and hotel was decorated lovely for Christmas! Great price also!
MMDonThe entrance to the parking lot is directly across the street from the Hyatt and the area can be hectic getting in or out.
I thought the overall room environment was clean and the mattress wasn't too depressed.
I look in the refrigerator and found a food tray on the very top shelf of the refrigerator.
Inside was some very old blueberry cheesecake. I toss it and then it began to smell.
I sat the trash basket into the hallway outside my door.
GGuest UserI had a very pleasant stay and found the rooms to be clean and well-maintained. I didn't encounter any major issues during my visit. One helpful tip for future guests: the water vending machines were frequently empty, but you can fill up a reusable bottle for free at the gym! My only reservation was the price point; between the $200+ room rate and the expensive dining options at the casino, the total cost felt a bit high for the overall experience.”
SSimon74Modern looking hotel, but they don’t even provide drinking water. Nothing in the room for refreshments at all. Kinda minimalist approach.
No food except two types of frozen pizza.
There is also a very loud aircon system that runs through the whole place, it felt like being on a ship and the noise was that loud at night I had trouble getting to sleep.
SSang-JoonIt was a great hotel with free breakfast for three days. I would come and stay here again when travelling to St. Paul next time. The hotel staff members were kind and all the facilities were clean. The swimming pool was under construction at the time of my stay but I would like to enjoy the pool next time. Thanks Radission! I will come again.
GGuest UserThe passage to the passenger terminal was closed after the epidemic, so in the end, I took a 20-minute bus from the passenger terminal to the hotel, a 5-minute drive. The hotel is a standard American business hotel, no work.
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