Hotele Beach w: North Yorkshire, United Kingdom

„1. Check-out Time Is Too Early In my experience, most hotels—whether five-star establishments or smaller boutique hotels—allow guests to check out around 12:00 noon. However, for such a large hotel with a rich historical background, the check-out time of 10:00 a.m. feels unreasonably early. It is particularly inconvenient for guests who wish to have breakfast, as the kitchen closes at 9:00 a.m., making the entire morning feel rushed. This aspect was disappointing and should be seriously reconsidered. 2. Luggage Storage After Check-out As a frequent traveler who has stayed in many hotels across different countries, I have never encountered a situation where luggage storage after check-out was not available. Typically, guests are allowed to leave their bags temporarily while exploring the city and return later to collect them. Unfortunately, this was not possible at this hotel. I found this quite surprising, especially considering the size of the property. As a result, I had to carry a large suitcase while visiting the beach and dining outside, which significantly affected my experience. This policy made me feel that guests are not sufficiently accommodated after check-out, and it was quite disappointing. 3. Room Facilities I understand and respect that this hotel is nearly 200 years old, and I have no issue with its age or character. Overall, the room facilities were acceptable; however, the water taps could benefit greatly from modernization. The current rotary-style taps are difficult to operate, requiring considerable force to turn on and off. This could be especially challenging for elderly guests. Additionally, when I entered my room, I noticed that water was already running slightly due to the tap not being fully closed. If the hotel were to gradually replace these taps with more user-friendly designs, it would not only improve guest comfort but also help conserve water in the long run. I believe this would be a worthwhile investment.”

„Stunning view from the third floor . Dated hotel which is undergoing a 5 year renovation which is desperately in need of . However can’t take away the view and the history . Bar is superb and breakfast is one of the finest I have had in many years of travel . If you want the Ritz this isn’t it but for a short stay in a wonderful throw back in time hotel this could be for you”

„It was a experience staying in such a wonderful hotel, they gave me a wonderful service throughout my stay. Credit to them”

„The hotel is very large, so I understand it can be challenging for the cleaning staff to maintain cleanliness everywhere. However, I noticed that the pictures online look a bit nicer (spotless) compared to the actual condition. Room 244 had an extra heater, which I really appreciated — it was the best part of the stay, as the room stayed warm and comfortable during the night. That said, there was some dust on the bedside table, and the toilet was not very clean. This was actually the first time I needed to clean the toilet seat myself in a hotel. I also noticed that some rooms seem much nicer and better maintained than others. The staff service was okay, and I found the breakfast very convenient — it saved me time before going out to visit places.”

„Nice hotel room with a nice view. Only downside was the parking space was quite small. Finding parking was difficult. Overall, I enjoyed my stay very much.”

„The room was satisfactory— not too big, but certainly larger than those found in chain hotels. The location was lovely; however, the standard room we received had a view of the parking lot. Due to the wooden floors, we were able to hear other guests walking around quite easily. The sauna and steam facilities were enjoyable, but it would have been great to have a bit more menthol or some options to help eliminate the smell of sweat. Thank you for your attention to these details.”

„Hotel room was lovely. The location was ideal as we were at a concert at the open air theatre. Always were given all the information and had great communication with owners. Room was lovely and spacious. Bathroom was clean. The bath was cracked on the corner but was still functional. The bed was very comfy and the other amenities were really good too. Definitely will stay again.”

„A nice comfortable hotel with helpful friendly staff who are easy to communicate with in person or by phone. The hotel is located towards the top part of West Cliff which is good for walking downhill towards centre of town but also the hotel is within a very short walk to the sea view and beach.”