Hotele Romantic w: Zhejiang, China

The room has a charming, antique feel with a distinctive incense aroma, creating a rich cultural atmosphere. There's even a calligraphy experience available in the room. The mattress is very comfortable, and everything is clean and hygienic, especially the bathroom. Breakfast was incredibly varied, and the pastries were particularly delicious. I also want to thank the hotel staff for providing me with an extra complimentary breakfast.

The location was out of the way for a lot of attractions and unfortunately, we visited during summer so it was too hot and humid to explore the area. When we arrived, it felt like we were the only guest in the resort, we did not get buffet breakfast, instead just a limited breakfast from the menu. It was only the following mornings where there were more guest and the buffet opened, which is understandable. What was disappointing was the pool was closed, we booked this hotel just for the pool as we were traveling with children who would enjoyed it. The daily fruits was a great touch though.

The stay at this hotel led to both bad and good/expected experiences. To begin by the bad, the reception/checkin was terrible (I had to wait for a long time and was forced to ask them two times to check me in, the breakfast restaurant was chaotic (I had to go back and forward, left and right, to find what I wanted to eat and drink, and so was the situation for everybody else, a huge number people forced to do the same…) which did not give a good start for the day, the staff in the lobby were not willing to tell me where the nearest convenient store was located… And now to the good/expected. The location is great: a 2 minute walking distance to the West Lake, a large number of restaurants, shops, cafes, Kerry Center, etc. The rooms was clean and quite and the bed comfortable. The cleaning staff were nice and helpful and the checkout was fast and pleasant.

Honestly, no elaborate review is really needed. Having just stayed here this past August for the summer holiday, and returning for a 3-night stay again for the National Day holiday less than two months later, that pretty much says it all. For domestic vacation destinations, InterContinental (洲际) is definitely one of the very few hotels—certainly fewer than three—that I would visit repeatedly within a short period. The hardware and scenery are simply flawless. As soon as Emily, the butler who took care of me last time, learned I was coming back for National Day, she arranged a room upgrade for one of the nights so I wouldn't have to pack up and switch rooms. Then, on the day of arrival, our lovely butler Landy had a bellhop waiting in the underground parking garage bright and early to help unload our luggage. She also recommended the complimentary hotel hiking tour. Climbing up to the hidden cave was a huge hit with the kids. The Freedom Island Tea Bar is open now too, perfect for anyone who loves to slow down and unwind. We stayed in the family lake-view room again, which comfortably accommodates four. Located well away from the central lake area, the hotel is wonderfully tranquil. There are no tourists wandering along the lakeshore, and far from the city's light pollution, we managed to catch sight of the Milky Way in East China's night sky once again, just like we did in August. The buffet dinner, the fish head soup at the Chinese restaurant, the breakfast—the quality and service were top-notch across the board. Even with the hotel fully booked, you could order noodles via your phone, and the waitstaff proactively asked about coffee preferences. That’s classic InterContinental standard right there. Our butler Landy checked in on us with genuine care from the very first moment we arrived, and even helped us secure a one-hour late checkout on our final day, letting us sleep in and leisurely pack our bags without having to rush.

I've stayed here many times, and the service is always excellent. This time, it was a family trip, and my husband arrived at the hotel first. The hotel was busy, but the staff helped upgrade our room type. Special thanks to Benson & Sandy for their thoughtful service. The concierge staff were also very proactive in helping with our golf bags and luggage. I'll definitely be back for my next golf trip!

This guesthouse has so much character! The owner clearly put a lot of thought and effort into the design. The massive, floor-to-ceiling bookshelf instantly brings a sense of calm, which is especially welcome on a hot summer day. It’s the perfect spot to unwind, browse books, read, or simply have a moment of quiet reflection. Oh, and the owner even gave me a complimentary room upgrade, which was incredibly comfortable.

The room was overall very comfortable, impeccably clean and well-maintained. The location is excellent, with attractions like Hupao (Tiger Spring) and Leifeng Pagoda both within easy reach. The front desk staff were also thoughtful enough to recommend great sightseeing routes. The guesthouse features its own private garden, offering a wonderfully relaxing and pleasant environment that the kids absolutely loved. Most importantly, the host provided fresh Hupao spring water and Longjing tea. After a whole day of walking, coming back to brew some tea while listening to the rain outside delivered absolute emotional value and peak relaxation. After we got back, the owner even thoughtfully mailed us two cans of tea leaves, which truly touched us. The host cares about much more than just your stay during the visit. 👍

The environment is quite nice with a rustic and charming vibe, and the place is very clean. Located right inside the Wuzhen scenic area, it’s about 300 meters from the entrance of the Xizhacheng section. The breakfast is rich and varied, and since it’s right by the Wuzhen canal, having breakfast there has a wonderful ambiance. We stayed during the National Day golden week, but it didn't feel too crowded. The room rate included admission tickets, and they even gave us a complimentary fridge magnet and helped with luggage delivery in and out. Apart from the steep National Day prices, we have no complaints at all.

The environment is quiet and the activities are abundant. The mountain air is great, and there are golf carts to take you anywhere within the valley. This time, the pre-sale package included dining, spa, and a travel photoshoot, making it even more comprehensive and cost-effective. The room was spacious, and with the 3-day, 2-night package, you essentially didn't need any extra expenses to have a great time eating, drinking, and playing. The New Rui travel photography was also excellent; it was efficient, unlike the rushed schedules you find in city photoshoots. Outdoor natural light photography creates a different effect than indoor lighting, leading to more natural interactions. If you're driving, you can also visit Naked Castle for free. Although the Land Rover off-road experience for the entire route is charged, it's a very special experience and I personally think it's well worth it. The three days and two nights were very fulfilling, and the weather in September and October was also good. If there's a similar package next time, I'll definitely come again.

This was my first trip to Hangzhou. After doing a lot of research and comparing many hotels, I finally chose the Zhejiang Hotel, and it far exceeded my expectations. First, the location is fantastic. As soon as you exit the D2 exit of Fengqi Road Metro Station, you are right at the hotel. It's only 20 minutes to Hangzhou East Railway Station, and Wulin Night Market and West Lake are within walking distance, making getting around extremely convenient. Second, the accommodation experience was wonderful. Although the hotel decor is a bit dated, it was clean and well-maintained, and the housekeeping staff were very warm and welcoming. For a hotel in this location, the value for money is exceptional.