Hotele z: breakfast w Xinjiang, China

This is a new hotel with perfect location to tour the Grand Bazaar and 金泉商城, with a local night market operating in front of the hotel on the weekends. Front desk upgraded us to a bigger room upon request, comfy bed and pre packed light breakfast for our earlier flight the next day. Love Atour for their efficient laundry room, 4 each of wm & dryer, if all are in-use, guests can request for staff to do the laundry. And it comes with shoes cleaning facility which is so convenient after touring any deserts in Xinjiang!

I know the hotel probably doesn't care about reviews anymore, but their unprofessionalism was evident right from the airport pickup. It wasn't even the front desk that answered the phone when I tried to contact the hotel! Luckily, there was a pickup service at 12, which is why I'm giving a mediocre review. But if there's no pickup service at 12, why is it listed as available? The bed was a bit dirty, and the towels were old. It's 2026 now, and when my delivery arrived, it was just left in a corner downstairs, no call, no delivery robot. The security guards have a very 'politicized' vibe; I suggest giving them permanent government positions, so their attitude isn't wasted.

Urcove hardly disappoints. It’s a superb hotel with great hardware. However, location wise it’s a bit far from the east gate where the opening ceremony is (15min walk ish). Although you can use the north gate (8min walk), you land in a weird spot in the ancient city. The hotels air condition also acted kinda weird when I was there. It stopped in the middle of the night even though I set it to heating mode of 24C, it dropped to 19C by itself. The room I booked supposedly has a balcony to it. But the thing is, it’s pretty much useless cuz the BBQ smoke from nearby restaurants will overwhelm you.

Hotel is new and environment is great. Service was also excellent. The only downside is the room has poor soundproofing and it is very warm. As it is winter, there is only the heater and you have to open the window to allow cold air in, if not the room is a sauna and impossible to sleep. With the windows open, you can hear everything outside. Even at 2am in the morning, I get woken up multiple times because of someone talking outside the room or room doors closing.

What stood out was their service. 北辰in the front desk helped us book day tours using his mobile phone number (as foreigners we could not get a local mobile number). We were automatically given an extended checkout on the date of our departure and free transport to the airport.

1. 入住體驗超棒！房間乾淨整潔，佈置温馨雅緻，床品柔軟舒適，隔音效果絕佳。工作人員熱情貼心，服務響應迅速，性價比拉滿，下次出行必選！ 2. 位置絕佳，出行便利，毗鄰商圈和地鐵站。房間採光充足，設施齊全且新潮，衞生細節拉滿。早餐豐富美味，服務人員暖心周到，強烈推薦！ 3. 超出預期的入住體驗！房間寬敞明亮，裝修簡約有質感，衞浴用品品質在線。前台接待熱情高效，貼心提供出行建議，整體體驗滿分，值得復購！ 4. 酒店環境清幽，鬧中取靜，很適合休憩。房間打掃得一塵不染，床品親膚透氣，睡眠體驗極佳。服務人員專業細緻，有求必應，真心推薦給大家！ 5. 性價比超高的酒店！位置優越，交通便捷，周邊配套完善。房間設施嶄新，衞生達標，隔音效果好。工作人員態度友善，服務周到，入住很舒心！

When driving to Kashgar Old City, I usually park at Kunlun Tower. The hotel is conveniently located directly across the street from the parking lot, making it easy to find. The front desk service was excellent. I left a piece of clothing on the first day, and it was still there when I returned on the third day. Very impressive!

This newly opened hotel boasts a superb location, nestled against a mountain and facing the water, offering a beautiful environment. However, it's a bit far from the county town, so you'll need to drive or take a ride to get there. I stayed in a capsule room, which was clean, hygienic, and equipped with smart, convenient facilities. It was very pleasant to sit on the sun deck, sipping tea and chatting.

Big room, super clean, great views, very good location with many small restaurants and nightlife around. Very copious breakfast with enough seating. Efficient laundry room. One window in the guest room can be opened. The aircon was not noisy! Bed linens of the highest quality. Special thanks to the most helpful staff at the reception. Xiao Pan and Sha Sha earn special points for helping me with a Captcha with Chinese characters! Free transfer from the railway station and back to the airport. 100% recommended.

This hotel was an excellent choice on my first visit to Kashgar. It's located outside the Kashgar City Walls, but close to the East Gate (the water gate is even closer, and the closest is through the Kashgar City Hall😊), and the Kurun Tower is right next door. The staff were all very friendly and helpful, which was a huge plus. The room was so comfortable that I had no issues during my three-night stay. Thank you.🙏