Hotele z: breakfast w Bavaria, Germany

The room was spotless and had no strange odors, and it was great to be able to open the windows for fresh air. The continental breakfast was quite extensive. Overall, it offers good value for money, and there was plenty of parking available. My only minor gripe was that the duvet was a bit short, making it slightly uncomfortable.

The room was clean and the hotel was in an excellent location, very convenient. The hotel staff was prompt and friendly. Would recommend to friends. The hotel is in the central square, within easy reach of several major churches and shops

I stayed here temporarily to work on a paper. The footsteps upstairs were incredibly loud, I'm not sure if it was the stairs or something else. The room itself was a nice studio, well-decorated and laid out, but it smelled of new construction and cooking. Check-in was quite easy, but the room didn't even have a deadbolt. People often gathered to smoke outside the entrance downstairs. I wouldn't really recommend it for single women who are easily scared. It's right next to OEZ, so shopping is quite convenient. It's a very cheap hotel, and for the price, the environment was decent. The sheets had some dirty spots, I don't think they'd been changed. I just shook them off and went back to sleep…

This hotel is super close, only about a 5-minute walk from Munich Central Station. The hotel itself is a bit older, but it's very well-maintained and clean. For a Japanese person, the room felt incredibly spacious and comfortable.

At that time, the front desk enthusiastically gave an accommodation guide. I looked carefully the next day and found out that there were free coffee, tea and flying alcohol. Parking is free. There is also a sauna.

While your hotel facilities are acceptable, the operational failures and hostile staff conduct during my recent stay were entirely unacceptable. My room was located excessively far from the lobby, which amplified a serious safety hazard: the in-room telephone was completely broken. When I discovered the television was also unusable (stating the room was ”not checked in”), housekeeping dismissed me, forcing me to walk all the way to reception just to report your own technical failures. Worse, I experienced an emergency when my phone died without a universal adapter. Instead of helping me during an urgent situation, your staff predatorily refused to assist unless I purchased an overpriced adapter from the hotel. To top it all off, the reception staff were cold and dismissive. Their complete lack of basic courtesy and welcoming demeanor went beyond poor customer service. it felt distinctly like racial bias. A broken room phone is a safety violation, but your staff’s total lack of empathy during an emergency is a failure of management. I expect a formal response regarding how you plan to address these room defects and the deeply problematic behavior of your front desk team. Die Ausstattung Ihres Hotels ist zwar akzeptabel, die betrieblichen Mängel und das Verhalten Ihres Personals während meines Aufenthalts waren jedoch absolut inakzeptabel. Mein Zimmer lag extrem weit von der Lobby entfernt, was ein erhebliches Sicherheitsrisiko verschärfte: Das Zimmertelefon war komplett defekt. Als ich feststellte, dass auch der Fernseher nicht funktionierte (Anzeige: „Zimmer nicht eingecheckt“), wurde ich vom Housekeeping abgewiesen. Ich wurde gezwungen, den gesamten Weg zur Rezeption zu laufen, nur um Ihre eigenen technischen Fehler zu melden. Noch schlimmer war, dass ich mich in einer Notsituation befand, als mein Handy-Akku leer war und ich keinen Universaladapter dabei hatte. Anstatt mir in dieser dringenden Lage zu helfen, weigerte sich Ihr Personal, mich zu unterstützen, und drängte mich stattdessen in räuberischer Absicht dazu, einen völlig überteuerten Adapter vom Hotel zu kaufen. Zu allem Überfluss war das Personal an der Rezeption kalt und abweisend. Der völlige Mangel an grundlegender Höflichkeit ging über schlechten Kundenservice hinaus – es fühlte sich eindeutig nach rassistischer Voreingenommenheit an. Ein defektes Zimmertelefon ist ein Sicherheitsverstoß, aber das völlige Fehlen von Empathie Ihres Personals in einer Notsituation ist ein Versagen des Managements. Ich erwarte eine formelle Rückmeldung darüber, wie Sie diese Mängel im Zimmer und das zutiefst problematische Verhalten Ihres Rezeptionsteams beheben wollen.

Convenient for using trains near the station. I stayed in an apartment, but the front desk staff explained different rules for changing towels and sheets. The towel was free and the sheets were paid, but the person in charge at another front desk said that the sheets were free.

My stay at the Munich Art Hotel was absolutely fantastic! The decor is very stylish and there are many artworks adorning the hotel. The location is incredibly convenient, being right next to Munich Central Station. It's super easy to get anywhere in the city by train, subway, or tram, which is a real time-saver for travelers. The room rate was very affordable, and the room was cleaned daily, making for a very satisfying overall stay. The guy at the front desk was also really friendly and welcoming; he'd always greet me warmly whenever I came and went, which made me feel right at home. Plus, a free and generous breakfast was offered every morning. All in all, it's a hotel with a great location, reasonable prices, and a warm, personal touch. I highly recommend it to anyone visiting Munich.

Very close to Marienplatz, within walking distance, with plenty of dining options nearby. Parking is convenient, the hotel facilities are complete, and the staff are enthusiastic and helpful. It's perfect for activities in central Munich.