Enjoyed our one night stay. The room is cozy and matched our expectations with this price. The view outside the window is not bad as well.
We also paid 25 euro per person more to enjoy the spa facilities for one hour which we find worth the money if you are looking for a relaxing session after a day of hiking. The spa is not the biggest or grandest but it does its job with hamman, sauna, jacuzzi, etc. It's quiet during our visit with no one else so basically we had a private experience. Remember to bring your flipflops and swim cap which are mandatory.
The staff felt unfriendly from the start. Their attitude was cold and rigid. There was no sense of warmth or welcome. Interactions felt uncomfortable. I couldn’t wait to leave.
Booking anything was overly strict. The pool and restaurant required rigid time slots. It didn’t feel like a vacation. It felt controlled instead of relaxing. The rules took away the enjoyment.
At the restaurant, I wanted to look around and admire the design, but I was told to stay seated. It felt patronizing and unnecessary, like being treated as a child. I’ve never felt this uncomfortable before.
Only at checkout, I was told the pool cost extra. This was never clearly mentioned before, but regardless of this ”misunderstanding”, for a five-star hotel to charge extra for using the pool is very disappointing. It felt cheap and not what you expect at this premium level.
The hotel is beautiful and the food was delicious. Unfortunately, the staff ruins the experience, and their attitude overshadows everything else. I recommend to visit it if you're passing by the area, but I wouldn’t recommend sleeping here at all.
Un hotel a la entrada de Bielsa, muy fácil de ubicar, con un aparcamiento muy amplio.
La entrada y recepción genial puesto que te explican un poco que poder visitar y como moverte.
La habitacion es bastante cómoda y amplia, con lo básico para la estancia y de regalo un par de botellas de agua, dicho sea de paso la habitacion cuenta con una mini nevera q va genial.
El desayuno es bufet q nosotras lo incluimos y lo cierto es q bastante bien, si algo se agotaba lo repongan al momento.
Bastante variado tanto en salado como en dulce.
Muy contenta por la elección, sin duda repetiremos.
We travelled with a group of friends, we booked two double rooms and had a nice time , it has a great location with lots of places to eat and bars nearby also walking distance from the cathedral and the hotel is pretty clean and with comfy beds, I totally recommend it.
The service was adequate but “not with a smile”. Seemed more like a truck stop motel.
However we enjoyed the evening meal which was very good. The breakfast was basic and only cold food.
However it was close to Javalambre skiing which suited us fine.
Magnifique hôtel, 1 chambre pour 4 personnes (2 adultes et 2 ados) juste pour une nuit, chambre spacieuse et salle de bain avec tout le nécessaire. Nous avons pris le repas du soir sur place. Piscine extérieure bien agréable. Le petit dejeuner compris dans notre formule était top. Le personnel à l'accueil et au service très agréable. Nous y retournerons sans problème.
Hotel muy moderno y bonito, con piscina, instalaciones cuidadas, y muy bien ubicado. La ducha con poco agua, lo único
Bardzo dobry
Oceny: 125
8,9/10
Sprawdź dostępność
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8,7/10
Very Good
DDavid OhanaThe staff felt unfriendly from the start. Their attitude was cold and rigid. There was no sense of warmth or welcome. Interactions felt uncomfortable. I couldn’t wait to leave.
Booking anything was overly strict. The pool and restaurant required rigid time slots. It didn’t feel like a vacation. It felt controlled instead of relaxing. The rules took away the enjoyment.
At the restaurant, I wanted to look around and admire the design, but I was told to stay seated. It felt patronizing and unnecessary, like being treated as a child. I’ve never felt this uncomfortable before.
Only at checkout, I was told the pool cost extra. This was never clearly mentioned before, but regardless of this ”misunderstanding”, for a five-star hotel to charge extra for using the pool is very disappointing. It felt cheap and not what you expect at this premium level.
The hotel is beautiful and the food was delicious. Unfortunately, the staff ruins the experience, and their attitude overshadows everything else. I recommend to visit it if you're passing by the area, but I wouldn’t recommend sleeping here at all.
GGuest UserWhat an amazing find, we where very happy staying here.
Rooms are fantastic, just as shown in the pictures, clean tidy, spacious, large bathroom minibar in the room with reasonable priced items.
Check in was very easy and we left our bags as we where early, staff very helpful checking us in and offering directions of places to visit.
Hotel located close to town, stations and eateries, we had a great base for exploring Zaragoza.
Breakfast was good, plenty of items to choose from, good selection of food and coffee (via a coffee machine).
The hotel is superb itself, not dated, not in need of updates its just perfect.
We didnt use the in house restaurant as we ate out in plenty of the others in the area.
WWK3112Enjoyed our one night stay. The room is cozy and matched our expectations with this price. The view outside the window is not bad as well.
We also paid 25 euro per person more to enjoy the spa facilities for one hour which we find worth the money if you are looking for a relaxing session after a day of hiking. The spa is not the biggest or grandest but it does its job with hamman, sauna, jacuzzi, etc. It's quiet during our visit with no one else so basically we had a private experience. Remember to bring your flipflops and swim cap which are mandatory.
GGuest UserEverything was fine. The only thing that dampened the experience was that there was no air conditioning. The system was there, but it didn't work, and it was very hot. I don't know if the air conditioning was damaged occasionally or if it's always like this, because I'd think about it next time if I go in the summer.
AAlRuThe location was perfect, close to the major sights within an old city (all of them barely 5 min walk). The room was tiny but clean and quiet (3 square m the largest😂😵💫). The main problem was a lot of ***** guys there, obviously staying and living here on a permanent basis, this issue made us a little bit uncomfortable to be honest (especially when we were not aware about it at all). Otherwise for 1-2 night sands it was okish
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