Hotele z: breakfast w Essex, United Kingdom

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Just a few points of feedback: I paid for breakfast up front - which was meant to be open from 7am. However, what really happened was that breakfast (prepared by the Receptionist - who was very helpful) started to be prepared from 7am-ish. Coffee, microwave toastie, juice etc duly handed over in a paper bag (I was not the only one waiting) - but this was not ready 'till ~7.20am. Makes a difference if you need to eat and get on your way. Also, £2.50 for the car-park - why? It's not the money - just the impression given. The restaurant is Indian cooking - which I enjoyed. Waiter was pleasant and efficient. Room was basic. Clean but a few cobwebs in the cupboards. No AC.

The room was clean and the single beds were absolutely huge. I made a mistake with my booking, but the hotel was incredibly helpful and very accommodating in making the necessary changes for me. The location is good and the walk from the airport arrivals hall is short, but the route was a bit confusing—the signs could have been larger or placed more frequently along the way. Another minor downside was the bathroom shower, which was a bit impractical as water easily ended up all over the floor. Overall, the great service made it a very nice stay!

Very surprised by this hotel as my partner had stayed here a few years back and wasn’ti pressed… but this time, from start to finish, a really pleasant stay. Lady on reception (early evening of 10th April) was an absolute delight. So helpful and so friendly. We had two dogs with us and she told us all the areas the dogs could go and that they could even have breakfast with us if we sat in a certain place. It’s not often you get treated like that when you have dogs… more so seen as a hindrance. The room was very clean and bright. Pillows a bit hard but that’s down to preference. Shower was great, very powerful with shampoo, conditioner and show gel complimentary! Breakfast was fantastic. A lot of choice and good quality. All in all, a great stay.

The hotel's location is superb, just a five-minute walk from the airport. The room type we were assigned was a bit odd, in a corner with no view of the runway. However, it was quite spacious; I could easily open my 30-inch suitcase and still move around comfortably without feeling cramped. For this price, this amount of space, plus such flexible cancellation terms and breakfast included, you'd be hard-pressed to find a better deal getting into London city. Breakfast was an English buffet, and it was tasty, with gluten-free options available. I'd recommend it to anyone landing at STN!

Visited this hotel for 5 days stay , room was lovely and big ,lovely shower, black out curtains, beautiful super king size bed , breakfast was worth the money , unfortunately the main meal was a big disappointment as very expensive for little amount and very tasteless , parking was good , lots of parking spaces , only down fall about the parking location there is only one entrance to the main building, one way in and one way out and you have to pay 10 pound a night very disappointed in parking and main meal , overall staff friendly, clean,  nice stay

I had a really terrible experience staying at holiday inn this time. My room was very noisy and I couldn’t sleep because of the noises coming from the air conditioning. It sounded like leaking tap or water coming down from the drain, it started around half twelve and wouldn’t stop until the morning. I got woken up by the noise at mid night and it was really loud and unbearable, there’s no phone in the room so I couldn’t call the reception. Anyway I paid so much to have a decent room to sleep before my flight. I was really disappointed of the room I got.

We stayed here because we had a very early flight from Stansted and needed to be at the airport around three hours before departure. Travelling with a child, having a hotel close to the airport made things much easier and meant we did not have to travel in the middle of the night. The hotel has a shuttle bus to the airport. It costs £4 per adult and children travel free. This is not really a criticism of Novotel specifically, but I do feel airport hotel shuttle buses should ideally be included in the room price. The hotel itself did the job. It is quite tired looking and could use some updating. We stayed during a very hot period and there was a slightly stale smell in the hotel, although I can understand that the heat probably did not help. The air conditioning in the hotel was not very strong, but it was enough to take the edge off. The main positive is that, as a large chain hotel, it has everything you need for a short airport stay. The staff were also very friendly throughout. Overall, it was fine for one night before an early flight and served its purpose well.

The hotel staff were very nice and kind. Upon arrival we had a lot of bags and the staff made sure we got a room on ground floor and there was a trolley to move our items at once. We were indoors all the time so cleaning staff left our room to give us privacy. Next morning we requested to have our room cleaned and in 5 mins there was someone there to clean. So efficient!!

I booked a last minute night away with the children: afternoon tea followed by an overnight. The afternoon tea was delicious and I was really well catered for as a vegan diner. The Grand Hall was a beautiful setting for afternoon tea. The children also loved their food - the sandwiches were much simpler for the children and they got seconds based on how delicious they were. Our room was large and had a sofa bed and a cot bed. We enjoyed playing in the grounds including the play area, outdoor chess, boules, the scavenger hunt and the fitness trail. My son also loved playing football in the garden - he was excited that there were goals set up. We had dinner in The Fox Bar and had drinks and played cards in the Grand Hall afterwards. Breakfast the next morning was delicious. We were really excited to find newts in the pond. They would love to stay again. I would love to come for an overnight with my partner to experience it differently without the children.