Hotele z: Breakfast w Worcestershire, United Kingdom

We booked a room for an assistance dog and we're put on the second floor right beside the lift so was very noisy which upset the dog causing him to bark a lot . Also not ideal on 2nd floor with a disability taking the dog out for a wee every few hours . 😡

I encountered several issues during my stay at this hotel, and I hope the hotel can make improvements: 1. The showerhead in the bathroom is fixed on the ceiling and cannot be detached, which is very inconvenient, especially for cleaning specific areas. 2. The bathroom mirror is too small and positioned too far away, making it difficult to use. 3. The hairdryer is not located in the room but in the living area, which is carpeted. Using the hairdryer in this setup easily makes the carpet wet, which is poorly designed. 4. The hairdryer’s temperature is not hot enough to effectively dry hair, making it very inconvenient for guests who need to get ready quickly. 5. The water quality in the hotel is problematic. The water appears white, making me worry about whether it is suitable for use. 6. There is no refrigerator in the room, which causes inconvenience for guests who need to store items that require cooling. 7. The lighting in the elevator is extremely dim, making it feel unsafe and uncomfortable.

We like a lot the service and the cleanliness in the hotel and in our room, just a bit cold room, the radiator wasn't working, for the kind of the receptionist and the friendly conversation with, we are satisfied.

Very nice hotel, with friendly and efficient staff. Our room was spacious and comfortable. Food was incredible - big compliments to the chef. Would definitely stay again.

Quiet peaceful place, everything was good, just come early for breakfast, there was nothing left when we walked up.

Really good nice and clean extra large double bed great views

Lovely place lovely breakfast

The bed was terrible had a terrible night the mattress was so worn out it completely squashed together as I sat on the bed. When I reported it to reception the lady informed me that they were being replaced but for us not soon enough! Sadley as everything else was ok