Hotele z: breakfast w Perak, Malaysia

I saw the high rating on Trip.com and decisively chose to stay at this hotel, considering it as a potential top choice for future business trips. **Welcome:** Communication was seamless, and the doorman quickly guided me to the parking lot. **Parking:** There are two options: paid valet parking outside the hotel lobby, and a multi-story parking garage on floors 4-5 (free if you register at the front desk). There's a direct elevator from the parking lot to the lobby on the G floor, but it doesn't go directly to guest room floors. **Lobby/Front Desk:** Complimentary welcome drinks were available. The front desk staff were highly efficient, completing check-in within about 5 minutes. They also clearly informed me about the complimentary supper buffet at 11 PM (porridge, red bean soup, soy milk, and some side dishes). They also accommodated my request for a late check-out. **Guest Room:** I stayed on the 7th floor this time. There was a subtle, pleasant aroma from the lobby all the way to the room, not overpowering. The room was about 40 square meters, quite spacious, and the layout was very practical. The twin room also featured a bathtub, with warm lighting perfect for a relaxing soak. I personally prioritize good air conditioning, and it was excellent. The soundproofing of the glass was also good; occasionally, I could still hear the roar of modified cars or supercars. **Facilities:** The infinity pool on the rooftop (R floor) offered a great view. However, I noticed the hotel doesn't seem to have a gym, though I'm not entirely sure. **Breakfast:** The variety and selection were just average, not particularly extensive. The taste seemed to cater more to local Malaysian preferences. **Pros:** ① Complimentary supper, a thoughtful touch, which is rare for hotels in Malaysia. ② Direct access between the hotel and Ipoh Parade shopping mall. ③ Centrally located, so no worries about food and drinks. ④ Extremely fast room service. I requested a bucket of ice, and it arrived within 7 minutes. Impressive! ⑤ The complimentary mini-bar included regular coffee and tea, plus two extra beverages and two packets of peanuts/nuts. **Areas for Improvement:** ① I noticed that during supper time, the tables already had breakfast cutlery and tissues laid out. After guests finished supper and the used cutlery was cleared, the unused cutlery remained on the table. This is a significant hygiene concern. I suggest setting up breakfast cutlery after supper service. ② The hairdryer should be placed in the bathroom for guests' convenience, not in the wardrobe (as the noise can disturb a companion). ③ There was noticeable dust in the light strip recess next to the toilet in the bathroom. ④ The Wi-Fi speed needs improvement. While not terrible, it wasn't ideal and affected work efficiency. ⑤ The anti-slip properties of the floor tiles in the shower were not very good. This issue needs attention to prevent falls. Anti-slip coating could be applied, non-slip mats provided, or warning signs posted for guests. **Summary:** As an experienced business traveler who has stayed in no less than 500 hotels worldwide, including high-end and luxury establishments, the above review is absolutely fair and reflects my personal experience. Overall, I'm quite satisfied. Considering the price and hotel category, it's worth returning to.

First time try out. Lobby is nice and cosy except personally I don’t like the room. Soundproofing of the door is terrible and the theme colour of the room I don’t really like it. It doesn’t give out a very good vibes. Gym room located not a good location and it close super early around 8pm??? I didn’t took picture of the room cos I just want to faster get over for 1 night and check out. I won’t be back. P/s I read from review hair dryer is Dyson brand. It is not. Is just normal China brand. Quality is okay as most things are made in China.

Convenient and ease as already included morning tickets and night hot spring tickets and also breakfast so everything is seamless. Room floor should be spc wooden as tiles too cold and tiles flooring looks cheap for hotel, not a personal fans for carpet floor and luckily they did not install that. This is 3rd time staying here, good place for our son to experience lost world tambun as he loved the animals here roam freely and feeding freely. Room has a strong smell as we guess they use strong air freshener male strong musky smell to mask the smoking smell before us. Water given to us also past expiry date 😅

I truly feel fortunate and lucky to have discovered this HIDDEN JEM of a Hotel! It is Centrally Located in IPOH, Malaysia and Shopping and Restaurants are closeby and within walking distance! The room was spacious, clean and with a very comfortable bed too! The Room rates are quite reasonable and a great overall value. I think what sets this Artistic Hotel apart from others is the 5-Star Service provided by each and every member of the Team! I had the pleasure to meet the General Manager, Front Desk staff and Room Attendenta and each and everyone had a positive attitude and genuinely cared if I was happy at ALL times. I believe they went above and beyond ALL of my expectations to ensure I was 110% SATISFIED with my stay. YES, QUITE FRANKLY, I WAS 110% SATISFIED WITH MY STAY AND HOPEFULLY I'LL BE BACK IN THE NEAR FUTURE AND WOULD LOVE TO STAY HERE AGAIN! ¡Gracias Amigos! Señor Ricardo

Wonderful experience for a one-night stay at AC Hotel for a quick look around Ipoh Town whilst travelling from Penang back to KL. Room was clean and comfortable to stay, games room is nice too for my kids to hang around for some time. Free parking available, just validate it at the receptionist counter prior leaving the facility.

I took their spa package with scrap and ended up both legs and back became itchy and red dots. Please make sure you have insensitive skin before you try it out.

The hotel located at the busy road area but the moment you enter the hotel it feels like you're entering the whole new world. The chill ambient, cozy and warm atmosphere occupied the whole parameters. Staff are superb especially the front desk - Kaushilliya. The room offers generous amount of amenities and you won't miss out the excitement. The cons i noticed is just that the gym were close. Kudos to the hotel management and surely will back here on the very next trip to Ipoh.

We returned back to Cititel Express Ipoh Hotel for our recent vacation, & had another wonderful experience 🥰 The hotel management & entire staff crew do their best to maintain high standards for their services & overall cleanliness of the room & hotel environment. Keep up your awesome work!

Room age and looks old especially the flooring SPC wood layer already peeled out and loose after we accidentally kicked on it near balcony, but is broken easily due to rain water seepage in from balcony and luckily our feet didn't get hurts after accidentally kick on it, also in detachable condition so really deteriorating . Took RM100 deposit upon check in and we worried they will blame this on us but luckily they didn't say anything. I hope the management will at least change the flooring, as it can pose dangerous risk and don't let bad things happen over only regret over it. Breakfast is included, under age 5 is free.

Staff is friendly, however the room service a bit slow as after we checked in no towel in our room due to still on laundry, and that was already 5pm. Not a big deal though. Room is clean and they provided white coffee sachets which is nice. Water heater warm up very fast. Old led TV but a lot of channels with different varieties to watch. Hotel provided breakfast is fantastic, few good choices to choose. Amenities include a massage spa within the hotel and guest able to get discounted price, massage service is very good. Nearby there is a pub and Chinese restaurant which seems to be very popular as able to see many cars at night going for dinner. Overall fully recommended this hotel. Also there is flea market on every Sunday morning just outside.