Opublikowano19 kwi 2026
Guest User
The beds were super comfortable and the room was clean we had a very average view for almost $1000 aud a night the singer was amazing who sang out near the pool and the sunsets are just incredible ,
The service I must say was disappointing , no real care and not friendly unfortunately , no extras no check in our stay to see how it was going , had to ask for our room to be serviced too .
I had many tries at booking direct with the Hilton and opted to use trip.com because one it was cheaper than the Hilton website and 2 it was easy and efficient
The Hilton honours said they would price match and give 25 percent off if you found a cheaper deal which I did they then said they would not honour the guarantee because you pay direct with trip.com and you don't with them ?? Didn't really make sense to me
Anyway we enjoyed our stay the pool was amazing , but the service and care for their customers to me is not their priority .
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Cena za noc od:564 CAD
Opublikowano28 wrz 2025
Guest User
They charge for EVERYTHING. They even put a tip on my card for themselves without asking me. When asked, the restaurant lady apologized and asked for refund the money back to me. The ladies at the front desk are very aggressive especially the one without hair line. She was very very aggressive. She has no business working the front desk.
I paid for dinner show with buffet but they sat me behind the pillars and I couldn’t even see the show. When I complained, they told me that the people upfront had made their reservation way in advance than me. Towards the end of the show, the moved me to another table by which it was already too late as the show was almost ending. The young man at the front desk was very welcoming. I truly disliked the service at this resort.
The Paris lady at the spa was extremely nice and pleasant. The ladies at the boutique were a bit kind. Overall, it would have been a nice stay if they had taken the time to make my stay a bit nice. Do not go here if you are a black American. The women are aggressive towards us for no reason. That’s my observation.
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Cena za noc od:578 CAD
Opublikowano18 wrz 2025|Premium Garden View Two Queen Room
Guest User
The hotel has nice infinity pools, but no beach or access to a public beach. You have to take taxi to get to one. Taxis are expensive on Tahiti. The resort does have access to lagoon water in just one spot, there is a ladder, and the water is very clean for those wanting to take dip. The rooms are old, esp. the vanities and the decor in the bathrooms. The bed linens and towels are nice. Also the grounds and the views are very nice. I didn't try the breakfast, but the breakfast area seemed nice. Overall, I don't regret staying here, but would consider this option overpriced due to the age of the rooms.
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Cena za noc od:476 CAD
Opublikowano26 maj 2026
Guest User
They had some really great dishes in the restaurant. The rooms were reasonably good and most of the staff were very pleasant. If you visit Tahiti it is a good idea to practice your French as it appears to be the primary form of communication. One thing we noticed was we understood there was a shuttle to the cruise ships and this communication was reversed so we paid for our own shuttle.
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Cena za noc od:286 CAD
Opublikowano23 mar 2024|King Bungalow Garden With Private Pool
Guest UserDefinitely opt for the overwater bungalows. The beach bungalows with private pools were a little worn down. The main pool was closed due to renovations and it was not supposed to be. The renovations were supposed to have been completed before our stay. That was a bummer and all they did was give us a $50 credit.
The lagoon and house reef is spectacular and so full of fish. All not motorized activities including kayaking and SUP are included. Very good buffet breakfast. The service was 3 star definitely not 5 star service. An absolutely fantastic location and go to happy hour for sunset.
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Cena za noc od:887 CAD
Opublikowano27 paź 2026|Suite, 1 Queen Bed with Sofa Bed, Garden View, Ground Floor
Guest User
Cook's Bay Hotel was perfect, with a separate bedroom and living area with kitchen. The grounds were beautiful and the restaurant was great, though all prices other than food trucks and snack restaurants are expensive. What set the property apart though was the warm and welcoming staff at the front desk. They went above and beyond to help me secure the tours I set up., including calling one to find out why they were late. The front desk staff is a real asset and I hope they are valued by the management for the service they provide.
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Cena za noc od:615 CAD
Opublikowano13 lut 2025
Anonymous User
About 10 minutes from the pier. There is a supermarket at the intersection. The room has a microwave and refrigerator. There is a swimming pool at the door. There are free-range strolling chickens in the yard.
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Cena za noc od:144 CAD
Opublikowano24 mar 2025
Yingyingmao
The hotel is not big, the environment is very good, and the service staff is also very enthusiastic. We are in a family room, which is divided into upstairs and downstairs, so you can sleep separately. It is very good for families with children. There is a buffet with Polynesian cultural dance in the restaurant on Wednesday night. The buffet is average and very expensive, not worth it. Everything else is good
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Cena za noc od:801 CAD
Opublikowano6 paź 2018
Guest UserWe had a very nice “luxury overwater bungalow” which was in good shape. The lagoon was a dream, you can directly enter from you terrasse and have plenty of fishes in the coral guarden. Yet we heard many complaints from other guests about the “superior overwAter bungalows” which seemed in not good shape.
Service felt like non-existing, especially as we were in StRegis Bora Bora before. As we and some others were arriving early, they parked us in the lobby area for several hours and also after several reminders did not manage to fill up coffee and water. (This Time could also be used to show people the Ressort or bring them to lunch as other hotels in this price area manage to do).
Breakfast was decent, but again very bad and slow service (with the only highlight being the customer crazy guy preparing your eggs and pancakes, sorry forgot his name he made my day). Getting your coffee or tea might take ages, sometimes not coming at all. They also took ages to remove used plates from tables, resulting in bird invasion everywhere.
Dinner was mediocre at best.
-no gym
-wireless is very bad and slow everywhere
Conclusion: lagoon is very beautiful, but overall experience in the hotel does by far not match the price level. They have to step up a lot!
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Cena za noc od:964 CAD
Opublikowano29 wrz 2026|Traditional Villa, 2 Bedrooms, Private Pool, Beach View
BuxSuperb villa with a nice secluded beach area perfect for privacy.
Host was friendly
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Cena za noc od:228 CAD