Hotele z: breakfast w Cagayan Valley, Philippines

„Staff from both the hotel and restaurant was very accommodating and friendly. 10/10 for the customer service. What I find disappointing was their room. Upon entering the room it smells like cigarette. It’s so strong that you can smell it everywhere the room including the bed sheets. We were kinda skeptical with our bed sheets and pillow case if it’s new/clean since it smells awful.”

„Grear modern hotel with excellent facilities. Staff were very friendly. The only downside was weak WiFi. Apart from that excellent.”

„Had a 1-day weekend stay at Mango Suites in Tuguegarao. The location is perfect and walkable to every corner of the downtown area. All of the staff, from the security personnel to the service desk, were all courteous and welcoming of your stay. Upon arriving at my room, everything was clean and fresh. The shower has a heater option, there's a bidet beside the toilet, free toothbrush kit and shower kits. For the bed area, it had 2 coffee tables with overhead lamps, a mini wardrobe with hangers, and another table. As for the TV, I'm not sure if it has cables installed, but on my room it didn't. I can only watch via Youtube or Netflix. Although this is a user's preference, but I loved the firmness of the bed and the pillows. I had a good sleep and didn't have any sudden wakeups in the middle of the night due to uncomfortable pillows (some hotels have pillows that are too soft for my liking). Overall, had a great stay. What I haven't tried are the hotel's restaurant at the lobby area and the free shuttle service to the airport. Maybe next time!”

„This is a nice hotel on Batan Island in Batanes Province in the Philippines. Batan Island has limited facilities and Residencia de Basco is a very good hotel for Batan. The workers are as nice as can be and do as good a job as they know how. The pool was wonderful and the hotel was within walking distance from the beach. The AC was very effective but the hallways are open air. The dining hall was moderately Airconditioned. The room was adequately stocked with shampoo and soap with a shaving kit and make-up kit as well as two toothbrush kits supplied. The door lock did not work when we checked in but was repaired as soon as we brought it to the hotel's notice. However, for the traveler, this hotel left a lot to be desired. The room was clean but never serviced in the three days we stayed. The restaurant, important as there are limited eating facilities within walking distance, was not reliably opened. The selection of drinks was very strange, with multiple types of beer but no club soda available. When requesting room service, the meal was brought up on a tray and the tray was taken. Since they did not collect the dishes even when left in the hallway outside, it necessitated balancing multiple dishes to bring them back down to the Kitchen. In defense of the staff, as soon as they saw us carrying the dishes (on the next day of course) they ran to take them from us. When we went to settle the bill the night before (20:00) leaving as we needed to leave at 05:45 AM, we were told only cash was accepted. When we paid cash we were told there was no change available and we could pick up change in the morning. When morning came, still no change. Wifi was nice when it worked but they use one-time vouchers which needed to be renewed every time the device lost the wifi signal. About 40% of the vouchers did not work and we requested vouchers multiple times a day for only two devices using perhaps 30 different vouchers in only three days. Since there is no cell phone coverage at the hotel, wifi was the only way to stay in touch. All in all it was a nice stay but with very little effort and training it could have been much better.”

„Booked here to visit and surprise a friend who's very close to our hearts. Will definitely recommend Mango suites to our friends. In God's grace if we will be given a chance to go back in Isabela, will still choose Mango Suits Hotel. Super neat, affordable, excellent customer service, decent room for a couple. No issues at all.”

„I expected a queen size bed because that's what I booked but the size of the bed is like a double bed not queen. The room is small just right for its price, the staffs are kind and accommodating. even the waitresses at the restaurant are friendly. What I liked the most is that they have a free shuttle and they will drop you off at the airport, just ask at the front desk.”

„I will surely recomend this hotel in batanes! Im a returning guest to this lovely hotel! The location of the hotel is in the center of basco town. All staff & the owner are friendly, helpful & kind! They serve delicious food! Rooms & bathroom are clean!”

„Very Nice place”