4-Star hotele w: Okinawa Prefecture, Japan

My 6-year-old daughter and I stayed here for two nights out of our five-night trip to Okinawa. After staying at R Hotel (name withheld) in Itoman City, I was quite disappointed with this hotel. **Pool:** The tiles in the lazy river were peeling off in places and scattered around the poolside, which felt dangerous. The floor of the lazy river also had peeling sections where my foot got stuck, causing pain. On the first day, I saw a plaster on the poolside, and it was still there on the second day, which was unpleasant. Don't they clean or repair things? Also, the blue towels for the pool were limited to one per person per day and couldn't be exchanged, which was a stark contrast to R Hotel. The large slides were all a lot of fun, though. **Public Bath:** There were no small, thin towels typically used in baths, so everyone was walking around naked between the bathing area and the changing room, making the changing room floor sticky. **Laundry:** I didn't use it but peeked inside. It was an old-fashioned twin-tub washer, and people were waiting in line in the heat, which looked difficult. I thought it would be much more convenient if there was a system to check machine availability from the room. **Staff:** The gentleman with glasses was very kind and made a good impression. However, the woman I spoke to when I called the front desk from my room for an errand was very unhelpful and kept me on hold for about a minute. (I wanted to borrow a clothes drying rack, but she didn't seem to understand what a clothes drying rack was). **Breakfast Venue:** Being able to book in advance via smartphone made it very smooth without having to wait in front of the venue. The wet wipe dispenser had a huge queue. Perhaps individual packaged wet wipes would be a better option? **Drink and Snack Service:** This was very good, but the cocoa and café latte were awful. I had stayed at this facility before it became Grand Mercure. Even with the renovation and cleaner look, the number of elevators hasn't changed, and they were always crowded. Also, signs of aging are visible in various places. My daughter loved the pool, so I might stay here again if she wishes, but please address these issues.

The check in was very easy, as was finding the location along of the villa on the beach. The condo/villa is absolutely stunning with a view of the ocean that cannot be beat. We appreciated the gorgeous sunsets, the pool and soaking tub on the 2nd floor balcony, and the outstanding views of the beach and island (Yojima) in the distance. The beds were some of the most comfortable we slept in while in Japan. We deeply appreciated the amenities - breakfast and food delivery (sausages, veggies, fresh bread, eggs and drinks) upon arrival, and found the layout of the house was fantastic for our family of 5. With two sleeping areas downstairs (kids), and an upstairs master bedroom (parents), we had MORE than enough space. One thing we would have liked about the location description online is an understanding that there is VERY little near by in terms of restaurants, convenience stores, etc. Depending on the weather, not much is walkable within 15-20 minutes. We ate at the Taco Rice restaurant, and walked 30 minutes to a local supermarket, and we drove the other places we needed to go. Also, the general impression we got from the website was that you can access the beach directly from the villa - sort of a, ”walk out to the sand” idea. You cannot. There is a 6-foot wall that separates the bottom floor of the villa with the actual beach area (needed for water level rising during storms, we get that :))... but there is no way down without jumping, nor a path to the beach (from our #3/C Villa, at least). We ended up jumping down the retaining wall using their small gate, walking around to a local business area that had a clear path, and accessing the beach that way. This was fine, don't get me wrong. Also, while the view is spectacular (and it really is), there is a TON of rebar from a former construction project (unfinished, we asked around) that sticks up out of the ocean at low, or extremely low tide (both of which we experienced while visiting - the extremely low tide happens each new/full moon, we were told). When this occurs, the beach stretches for 550 yards. We were able to ”walk and explore” (careful of course of the coral!), but for 1.5 days, we had a view of tons and tons of rebar sticking straight out of the sand, that stretched for 100s of yards in each direction. Again, this did not ruin anything, but it would be nice to know when booking a pricey room. I think the views are outstanding, given the timing you take the photo :) Overall, we would likely not stay again for the price, but it was a relaxing and splurge-y way to get that Okinawa sunset in at the end of long trip (5 weeks) in Japan. We are grateful for this adventure and my shared experience in this review is simply to help families understand more about the property. We traveled in mid-July. Thank you!

When we arrived, already liked the atmosphere of the lobby- bar-restaurant, which was lively, with nice lighting and the green foliage from the window wall and smell nice too, which is very important. We could early check-in in a corner room and high floor! Our purpose was to leave our bags and was surprised with rooms ready. Our room was spotless, decorated with neutral colours, very comfortable, everything was new. The only thing, the window only opens just a little bit and was hard to close it back and the faucet of the sink was just below the glass shelf and you will hit it every time you turn it on and the room lights had few individual switches, therefore was almost an all lights on or all lights off deal! Another down thing was the flip-flops which weren’t comfortable. The breakfast was delicious and fresh, with just the right amount of choices but everything available was really good. The public bath as well, everything was new, clean and with enough number of showers and the bath had the right size, decorated with simple and tasteful colours, the water was delicious. The location of the hotel was very good, just a few minutes walk to the monorail and with convenient shopping around. We enjoyed every minute of our stayed! It was excellent!

Review of Onna Resort, Okinawa About me: I’m a frequent flyer to Japan and a long-time fan of staying at villas and resorts across the country. I enjoy discovering different accommodations across Japan. This time, I chose Onna Resort for a relaxing group trip. ⸻ 👍 What I liked: • Spacious resort– Very roomy and comfortable, easily fits 7–8 people. Perfect for families or groups of friends. • Clean and well-maintained – The entire resort was spotless and felt well cared for. • View exactly as shown in photos – Stunning ocean view that matches the listing. Great for enjoying sunrise and sunset. • Beach nearby – A beach is within walking distance. While it may not be the best in Okinawa, it’s still nice for a stroll or quick swim. • Washer and dryer setup – Includes both a washer-dryer combo and a separate dryer, which is especially handy for drying towels and clothes after swimming. • Well-equipped kitchen – Good selection of cookware and appliances for preparing meals. • Private and quiet surroundings – Peaceful setting with no disturbance from other guests. ⸻ 👎 What could be improved: • Inconsistent check-in information – The email offered early check-in, and a staff member via video call said I could check in at 2pm. But when I arrived, another staff said it was 3pm. This communication gap should be addressed. • Missing basic items – No cups or glasses were provided, obviously an oversight by the cleaning staff. • Limited towel supply – Towels are provided strictly based on headcount. Given the proximity to the beach, it would be more convenient to offer a few extra towels without needing to ask. • Limited Coffee Supply - The resort provides coffee bags based on headcount as well, which was insufficient for guests who consume two or three cups daily. A more generous and considerate coffee supply would enhance the experience. • Insufficient tableware – Only two large plates were provided. It would be more practical to include additional small dishes, rice bowls, and condiment plates (e.g. for soy sauce or wasabi), especially for guests who plan to cook. • Lack of basic cooking ingredients – It would be helpful if staple items like cooking oil, salt, and pepper were provided to make meal preparation more convenient. • No power outlets near beds – Most sockets were located low on the wall and away from sleeping areas, making it inconvenient to charge phones or devices overnight. • Weak Wi-Fi signal in places – Internet connection was spotty in some areas of the villa, although it offers several wifi spots within the resort, but still weak

I stayed here for the first two nights of my Okinawa trip and liked it so much that I extended my stay for another two nights. This short review is about the extended stay. Ms. Yamasato at the front desk helped me with the extension. She was very thoughtful and asked if we'd be okay with the air conditioning being serviced tomorrow afternoon, meaning we couldn't go back to the room for an afternoon nap. I said yes. After we finished the paperwork, Ms. Yamasato was already waiting for us at the elevator to tell us that the AC repair time had changed. I was really touched by her meticulous service. I originally planned to extend for two more nights, but for some reason, the price on Trip.com kept getting higher with each extension. The second extension for the same room was ¥950, including breakfast. So I decided to move to another hotel. My wife also checked the price on Trip.com, and it was ¥660, including breakfast, for the same standard room.

The structure of the hotel is old, but the rooms have been updated and were very comfortable and new. I absolutely loved the retro charm of the place and the common areas such as the atrium pool and inside courtyard area were beautiful spaces. What the marketing doesn’t show is the vast open spaces at this hotel, the stunning landscaped gardens and the art-spaces such as artist in residence and exhibition space. I was blown away by this and enjoy a fantastic painting workshop with the artist who focuses on the local flora and fauna of Okinawa. The best point about this hotel is the staff. They are all incredibly lovely. Lisa and another lady name starting with H on front desk especially were so amazing, very helpful! One night there was an error with our dinner and the chef personally came to apologise. He replaced our meal with a local menu which was incredible and after eating he said the bill was on him as a gesture of apology. I was truly touched by this gesture of kindness. Areas for improvement: the kitchen being closed outside of designated times. If you want food at 10am for example, no chance. Also nowhere to buy drinks near the pool and beach. Food options are not great and the buffet is really mediocre. Also, I would expect their approach to sustainability to be better on an island like this. There is an overuse of plastic, especially single use such as straws and each tiny piece of cake at the buffet being individually wrapped. Really no need for that. I do worry where all this plastic is going. Beach is smaller than it looks. Can’t swim, very shallow full of seaweed and dead coral. Very quiet. Very strict lifeguard: no throwing a ball, no jumping, splashing, laughing it seems. We were using an empty bottle to collect water and build a sandcastle -he removed it. No standing on inflatables. No swimming outside of the fenced off area. From what I’ve seen this is an island-wide thing though, not limited to here. Local area: really not much to see and do outside of the hotel.

An absolutely amazing new hotel! The location is fantastic. Even without a car, you can take the airport bus, and in about 50 minutes, you'll reach American Village. From the bus stop, it's just a 5-minute walk. The surrounding area is incredibly convenient, with Aeon Mall, famous sushi restaurants, ramen shops, 100-yen stores, Starbucks, and Okinawan cuisine all nearby. The hotel's location is also beautiful and easily visible. I've stayed in hotels in Naha city before and really liked them, but this new opening in American Village has completely won us over. The rooms are incredibly spacious and grand, featuring a washer/dryer combo, a kitchen, a large refrigerator, a microwave, plus a big living room and a balcony. The front desk staff and cleaning crew are all very friendly and professional. If you're planning to visit the central part of Okinawa, you absolutely must come here to experience this unique apartment-style hotel. Spread your luggage out however you like; the space is so free and comfortable. A must-stay!!

The hotel is located on Kouri Island, with a very nice view of Kouri Bridge. The room is large and equipped with cooking utensils. It can accommodate many people. The cleaning time was very random and did not follow the schedule, and the hotel staff came into the room to clean without prior notice. I was a bit dissatisfied. Since I had notified the hotel through Trip.com before departure that I would arrive very late, but when I arrived, I found that the front desk was closed, and there was no prior notice from Trip.com or the hotel about the key collection arrangements, which made my group very panic. Fortunately, I found Trip.com customer service to find the password. Thank you to the customer service and compensation for helping me handle it that day.

The twin room was very comfortable and spacious, with convenient facilities. The only drawback was the old hairdryer, which wasn't very effective. The hotel is just a two-minute walk from Kubokawa Station, with FamilyMart and 7-Eleven nearby. It's also super convenient for getting to the airport.

We enjoyed the stay in La'gent hotel. Though a parking fee is needed for travelers who drove for their journey in Okinawa, nearby got quite a lot of good restaurants in which you can taste the traditional japanese food. Besides, the hotel got good view on their top reception floor in which you can enjoy a fasinating city view for day and nights.