4-Star hotele w: Federal District, Mexico

They do not leave drinking water to the rooms. There is no kettle or coffee machine in the rooms. Their breakfast is very limited. ‐----- Good location, nearby handshake.

It was a superb experience staying at this hotel. Almost everything is perfectly done and I was amazed from the front desk, the cafeteria, the rooms, breakfast services and choices of food. I experienced great hospitality comparing to other hotels nearby. I told my friends in New york and California to book at Zocalo Central hotel if they are visiting Mexico city. The centro historico is a great location where the hotel us located. See you again. Thanks Zocalo, you are amazingly one of a kind place to stay away from home.

I booked at the Exe Alameda Hotel for 3 nights starting on Friday, December 26. I was charged an additional $155 USD solely because the reservation stated two single beds, and I was traveling with my wife and my daughter. My daughter is 7 years old. I was charged extra for adding a third bed, which I consider was unnecessary because we could comfortably fit in the two beds, and I was also charged for a third person. They told me I had to pay because we were three people. Since I was very tired from the trip and did not want to move to a new hotel, I was forced to pay that amount. If you are going to use the Trip platform, I recommend carefully reviewing the conditions and/or services that each hotel offers.

位置不太好，對面酒吧很吵，衞生不太達標

Excellent hotel, cannot fully evaluate it cause I couldn’t stay as much as planned, because of a delayed flight, but for what I could see is beautiful and has a perfect location in regard to proximity to the airport. If you arrive at T2, just take the airport trainer to T1 and you’ll arrive through a flyover very easily :)

Loved this hotel. Great location to be in Centro. Offered free coffee at the cafe and walking tour with our booking. Breakfast was great with lots of options. Service was perfect. Hotel was beautiful and little touches like the free bottled water fridge on each floor makes a huge difference in amenities. I would choose this hotel every time. Only downside is having to book the airport shuttle 24 hours in advance but there’s no way to book it other than calling the hotel which is a hassle/burden for a lot of overseas travelers.

Room had little to do with the images on trip.com. Room was dark with no direct sunlight (wall around 50cm in front of the window). Morning shower was interrupted with an unpleasant surprise as the shower head fell onto me. Both complaints were adressed during check-out the same day, but staff were obviously not trained for complaints and could not handle my feedback, very disappointing for an 'upscale hotel'. trip.com service on the other hand was flawless as usual.

El hotel es realmente bueno, tiene una buena ubicacion y las habitaciones son impecables, la limpieza, te dan agua y tohallas nueva cada dia. Mi unica critica es: El internet es PESIMO, realmnete malo, pero malo malo, no funciona ninguna red, el unico dia que funciono fue como a las 5 am e incluso el mismo televisor no funcionaba, asi que si buscas estar alli para una estadia de nomada o trabajar, no lo recomiendo. Estan en remodelaciones y a veces escuchas como ruidos para nada que moleste, la terraza es absura, ojala abran un espacio alla como un bar u ofrezcan comida de desayuno, por cierto, el codigo de la entrada lo podrian compartir previo a la llegada

We are a family of three and chose a 60-square-meter suite. The hotel added a bed for us for free. We didn't buy breakfast, but we got a free breakfast on the 22nd floor. The breakfast is rich in variety and very nutritious. If you buy breakfast, you can eat on the 3rd floor. This hotel is very quiet and safe. It is very close to any tourist attractions and convenient for taxis. There is a pharmacy, hamburger shop and supermarket opposite the hotel, where you can buy any product you want. There is a Starbucks and night market stalls downstairs. During the Christmas period, the price of this hotel is very friendly compared to other hotels, We will continue to come back and highly recommend!

We like this hotel. Good location I. A good, safe neighbourhood beside the angel of independence statue. We stayed at the King size bed room on the 10th floor with s views of the city. And free access to the exclusive Brisas Business Lounge that offer fast check-in, concierge service ,specialty coffes and soft drinks all day and free breakfast and light dinner, snakes and an alcohol drink in the evening. We had a little incident at the room but the staff was quick to fix it.