The reason of booking this hotel was because of the modern and cool room design and its swimming pool.
However, the stay was bad. We stayed for three day, and didn't required for the cleaning service until day 3 morning.
And the unexpected sittuation happened. We had missing items on my cosmetic and massage products and tools.
We did contact the hotel for the investigation, but they did not do any investigation and only said I will be upgraded with breakfast for the next day.
The swimming pool needs to be booked before going, but actually no one managed and controlled the number of people using the pool.
It starts to get crowned for more than 12 people. The towels were on every sun bed, even no one was using them.
The check-in was not smooth and fast. It took an hour to access the room. I was charged the city tax two times, one prepaid online, another time on arrival.
Then the front desk requested me to send a formal email to enquire the hotel about the over charged of city tax, then the fee was waived at once in 15 minutes later.
The room key did not work with the first room then I was given a new room key for another room 15 minutes later
There were no chair / stool for the customers at the check-in desk, and the check-in process was so long and tiring.
I was not happy with my stay.
We had a great experience at this hotel. The room was amazing, the staff was very friendly. Maybe it took a time to wait for room service to bring a bottle of champagne. Great service. I recommend to book the valet service very easy!
Konum güzel, odalar ferah ve geniş.
Brüksel fuarları komaklaması için kullanımı ***et mantıklı.
Biz memnun kaldık.
Sabah kahvaltısı yeterli ve çeşitli idi.
The Good:
• Perfect Location: This hotel is ideally situated in Antwerp, making it incredibly convenient for exploring the city.
• Impeccable Rooms: The room was modern, well equipped, and exceptionally clean. Great value for the price.
Things to Note:
• Shower Design: Be careful with the water direction, if sprayed outward, water leaks into the room. Keep it aimed toward the inner wall.
• Water Supply: Bottles are only provided on the first day. In an eco-friendly hotel with minimal amenities, not providing consistent drinking bottle water felt quite unreasonable.
• Inconsistent Service: Some staff were wonderful, but others were lethargic with limited English skills.
• Lobby Curfew: The lobby closes at 1:30 AM, and staff began ushering guests out early. This ”curfew” was quite disappointing for a hospitality establishment.
All in all, a great stay for the location and room quality, but management needs to improve staff training and guest policies.
The Hampton by Hilton Antwerp Central Station offers a convenient and comfortable stay. Its prime location near the central station provides easy access to local attractions. The modern rooms are well-equipped and maintained, ensuring a pleasant experience. The complimentary breakfast buffet provides a satisfying start to the day. The attentive staff members are friendly and helpful, contributing to a welcoming atmosphere. However, some guests have noted limited space in the rooms and occasional noise from the surrounding area. Overall, it remains a favorable choice for travelers seeking a well-located, affordable accommodation option in Antwerp.
Amazing hotel friendly staff kids was very happy everything very good very good area easy to find the hotel and it’s near to Petrol pump easy you can get what you need. 5 star for hotel management service and staff.
Location out of the city, so not OK if you want to be in the center (not easy by public transport), If you have a car and you want an easy place to access from the ring, then location is perfect.
Only minus for me was the Wi-Fi. You have to chose between Free and paying Wi-Fi, but the free Wi-Fi was not even enough to reply my e-mails... Feels a bit like false advertising to say Wi-Fi is included.
Very well located, the Hyllit Hotel can be found less than 5 minutes away from the Antwerp-Centraal train station. It is located in such a manner that you have a direct access to the historical centre of the city by foot, following a straight line.
The reception was very nice, I was received by very professional people who took the time to explain every commodities available in the hotel, from the mini-bar to the Emerald Lounge, and even how to access the rooftop restaurant and the health centre.
The room I was given was very clean, with different amenities available such as a TV with international channels (French, English, German), a coffee machine, and a phone.
Świetny
Oceny: 124
9,2/10
Sprawdź dostępność
Zobacz wszystkie hotele oferujące Gym w mieście Antwerp Province
Zobacz opinie gości na temat hoteli w: Antwerp Province
TTamilyA beautifully presented hotel but the area felt a little dirty. Straight across from the train station with transport galore right outside (tram, metro, bikes, scotters and more!) Chinatown next door and the zoo as well however this area feels unloved and dirty. Walking down towards Meir and onwards to Grote Markt you see the real Antwerp with beautiful ornate buildings, markets and shops. Nighttime is when the whole place feels magical. The hotel room was clean and comfortable in size. Bathroom was lovely and the beds were fairly comfortable but the room was hot. The tv casting didn’t work and we could get any of the uk channels which was disappointing. The gym is ok - not massively well equipped and the pool is so cold. Sauna and steam good although not that hot in either. Recommend as a one night pit stop but wouldn’t want to be there for longer than a couple of days.
AAngelWonderful hotel! The lobby is spacious and beautifully decorated, with a delightful aroma. The rooms are spacious and clean. We would especially return for the breakfast; it offered a wide selection, fresh ingredients, and everything was delicious. The staff are friendly and helpful.
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